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2016 SXT
•4.63
(54 trips)
7 seats
Gas
21 MPG
Automatic transmission
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Insurance via Travelers
4.8
Brake assist
AUX input
Toll pass
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Child safety seat
2 Yrs - 7 Yrs
$10/day1 available
Child safety seat
NB- 18 months
$10/day1 available
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$75/trip
Child safety seat
Nb-2 yrs
$10/day1 available
Child safety seat
$10/day1 available
4.63
(40 ratings)
Reviews
Msara •
Car quality was nice and owner was clear of all instructions, very nice car for affordable price.
Kelmy •
Dear Turo Customer Support,
I am submitting this formal complaint regarding one of the worst vehicle rental experiences I have ever had.
The vehicle I received was in a condition that was completely different from what was advertised in the listing. It was clearly worn, scratched, repainted in several areas, and had significant cosmetic damage. I have attached photographs showing the actual condition of the vehicle.
In addition to its poor appearance, the vehicle had mechanical and functional issues. The front passenger window did not operate, several body panels and doors made loud noises while driving, and the overall condition of the vehicle suggested it had not been properly maintained. The interior was also extremely dirty and in unacceptable condition for a rental vehicle.
The pickup and return process was equally disappointing. The vehicle was parked extremely far from the airport in a dirt parking area. At no point before the reservation was I informed that I would have to walk a considerable distance carrying luggage under the Florida heat. Because the surface was dirt and gravel, it was very difficult to roll suitcases both when picking up and returning the vehicle. This created unnecessary inconvenience and does not meet reasonable customer expectations.
Finally, I am extremely concerned that the host is attempting to charge me for fuel. I returned the vehicle with a full tank exactly as required. I took photographs showing the fuel gauge at the scheduled return time before leaving the vehicle. Despite this clear evidence, the host claims I fueled the vehicle approximately 50 miles before returning it and is trying to charge me additional fuel costs. This claim is completely inaccurate and should be rejected.
Considering:
* The vehicle did not match its listing.
* The vehicle was in poor cosmetic and functional condition.
* The pickup and return process was misleading and extremely inconvenient.
* An unjustified fuel charge is being pursued despite photographic evidence.
I respectfully request that Turo:
1. Immediately remove the fuel charge.
2. Conduct a full review of this listing and the host’s practices.
3. Provide appropriate compensation or a partial refund for renting a vehicle that did not meet the advertised condition or Turo’s expected quality standards.
I trusted Turo to provide a safe, properly maintained vehicle and an honest listing. Unfortunately, this experience fell far below those expectations. I look forward to a fair and prompt resolution.
Sincerely,
We’re sorry the guest was dissatisfied. The fuel charge was requested because the vehicle was not returned at the same fuel level as provided. As stated in the review, the guest drove about 50 miles after refueling, which reduced the fuel level. We document fuel levels with time-stamped photos before and after every trip and only request reimbursement when supported by evidence. Pickup instructions are provided before every reservation.
Everything wrote made up, fueled by his rage. Next
Theresa •
Very good. Easy to pickup and drop and the car was as expected. Great trip
Craige •
Great communication easy pick up. Exactly what we needed for the trip. Would definitely recommend and use again.
Tawana •
The car was good and served its purpose for me.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
2016 SXT
•4.63
(54 trips)
7 seats
Gas
21 MPG
Automatic transmission
4.8
Brake assist
AUX input
Toll pass
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Child safety seat
2 Yrs - 7 Yrs
$10/day1 available
Child safety seat
NB- 18 months
$10/day1 available
Prepaid refuel
Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.
$75/trip
Child safety seat
Nb-2 yrs
$10/day1 available
Child safety seat
$10/day1 available
4.63
(40 ratings)
Reviews
Msara •
Car quality was nice and owner was clear of all instructions, very nice car for affordable price.
Kelmy •
Dear Turo Customer Support,
I am submitting this formal complaint regarding one of the worst vehicle rental experiences I have ever had.
The vehicle I received was in a condition that was completely different from what was advertised in the listing. It was clearly worn, scratched, repainted in several areas, and had significant cosmetic damage. I have attached photographs showing the actual condition of the vehicle.
In addition to its poor appearance, the vehicle had mechanical and functional issues. The front passenger window did not operate, several body panels and doors made loud noises while driving, and the overall condition of the vehicle suggested it had not been properly maintained. The interior was also extremely dirty and in unacceptable condition for a rental vehicle.
The pickup and return process was equally disappointing. The vehicle was parked extremely far from the airport in a dirt parking area. At no point before the reservation was I informed that I would have to walk a considerable distance carrying luggage under the Florida heat. Because the surface was dirt and gravel, it was very difficult to roll suitcases both when picking up and returning the vehicle. This created unnecessary inconvenience and does not meet reasonable customer expectations.
Finally, I am extremely concerned that the host is attempting to charge me for fuel. I returned the vehicle with a full tank exactly as required. I took photographs showing the fuel gauge at the scheduled return time before leaving the vehicle. Despite this clear evidence, the host claims I fueled the vehicle approximately 50 miles before returning it and is trying to charge me additional fuel costs. This claim is completely inaccurate and should be rejected.
Considering:
* The vehicle did not match its listing.
* The vehicle was in poor cosmetic and functional condition.
* The pickup and return process was misleading and extremely inconvenient.
* An unjustified fuel charge is being pursued despite photographic evidence.
I respectfully request that Turo:
1. Immediately remove the fuel charge.
2. Conduct a full review of this listing and the host’s practices.
3. Provide appropriate compensation or a partial refund for renting a vehicle that did not meet the advertised condition or Turo’s expected quality standards.
I trusted Turo to provide a safe, properly maintained vehicle and an honest listing. Unfortunately, this experience fell far below those expectations. I look forward to a fair and prompt resolution.
Sincerely,
We’re sorry the guest was dissatisfied. The fuel charge was requested because the vehicle was not returned at the same fuel level as provided. As stated in the review, the guest drove about 50 miles after refueling, which reduced the fuel level. We document fuel levels with time-stamped photos before and after every trip and only request reimbursement when supported by evidence. Pickup instructions are provided before every reservation.
Everything wrote made up, fueled by his rage. Next
Theresa •
Very good. Easy to pickup and drop and the car was as expected. Great trip
Craige •
Great communication easy pick up. Exactly what we needed for the trip. Would definitely recommend and use again.
Tawana •
The car was good and served its purpose for me.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Insurance via Travelers
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