Turo
Mercedes-Benz Metris 2023Mercedes-Benz Metris 2023Mercedes-Benz Metris 2023
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Mercedes-Benz Metris

2023 Base

All-Star Host

8 seats

Gas

20 MPG

Automatic transmission



Your trip

Trip start

Trip end





Insurance & Protection

Insurance via Travelers



Cancellation policy

Vehicle features

Safety

    Backup camera

    Blind spot warning

    Brake assist

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

Additional features

    Must be 21+ to book

    Child seat

    Heated seats

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras (9)

Add optional Extras to your trip at checkout.

Child safety seat

$40/trip4 available

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

$120/trip

Booster seat

Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.

$40/trip4 available

Child safety seat

$40/trip4 available

Booster seat

Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.

$40/trip4 available

Child safety seat

$40/trip1 available

Child safety seat

$40/trip1 available

Child safety seat

$40/trip1 available

Child safety seat

$40/trip1 available


Reviews

4.93

88 ratings

Great vehicle and everything went smoothly

Jean Claude •

BEST IN LA's response

Thanks so much! Glad everything went smoothly and you loved the vehicle. Hope to host you again!

Car was clean and easy to get to. It was perfect for what we needed. Hosts were quick to respond.

Katie •

BEST IN LA's response

Thank you for the great review! We're so glad the car worked perfectly for your needs. It was a pleasure hosting you, and we'd love to have you back anytime!

I am writing to respectfully request reimbursement or another form of compensation for the significant inconvenience I experienced during my recent Turo rental.

I rented a Mercedes-Benz 8-passenger van through Turo from Erica Clay for my family's trip from July 28 through August 2 while attending the Junior Olympics in California. Shortly after picking up the vehicle on July 28, I immediately noticed that the brakes and rotors were in poor condition. The vehicle did not feel safe to drive, especially with my elderly mother and children as passengers. Because brakes are a critical safety component, I contacted you right away to report my concerns.

You instructed me to bring the vehicle to 5218 W. 104th Street, Los Angeles, CA 90045, on July 29. I drove approximately one hour from my hotel to the mechanic's location and another hour back. After a brief inspection, the mechanic confirmed that the brakes were indeed in poor condition and required attention. Although the inspection itself took only about 30 minutes, I lost several hours of my day traveling to and from the repair location.

Unfortunately, because of this unexpected situation, I arrived approximately 30 minutes late and missed part of my child's Junior Olympics performance—an event that I had traveled all the way from Louisiana to attend. This was a once-in-a-lifetime experience for my family, and it was disappointing to miss part of such an important moment due to an issue with the rental vehicle that should have been addressed before it was rented.

I invested a substantial amount of money to travel from Louisiana for this event, and the inconvenience, lost time, and safety concerns greatly impacted our trip. I respectfully ask that Turo consider providing reimbursement or another reasonable form of compensation for the inconvenience and disruption caused by renting a vehicle that was not in a safe condition.

Thank you for taking the time to review my request. I appreciate your consideration and look forward to your response today or tomorrow.

Sincerely,
Erica Clay

Erica •

BEST IN LA's response

We sincerely apologize for the inconvenience and disappointment this caused your family. We always do our best to keep our vehicles in top condition, but mechanical issues can occasionally arise unexpectedly. We appreciate you reporting it right away and cooperating with the inspection. We will review your request for reimbursement. Thank you for your understanding.

👍 good

Sang •

The van was perfect no issues at all. The the customer service is very professional. I really recommend this vehicles

Heriberto •

BEST IN LA's response

Thank you, Heriberto! We truly appreciate your kind words and are glad everything was perfect. Hope to host you again soon!

Reviews

4.93

88 ratings

Great vehicle and everything went smoothly

Jean Claude •

BEST IN LA's response

Thanks so much! Glad everything went smoothly and you loved the vehicle. Hope to host you again!

Car was clean and easy to get to. It was perfect for what we needed. Hosts were quick to respond.

Katie •

BEST IN LA's response

Thank you for the great review! We're so glad the car worked perfectly for your needs. It was a pleasure hosting you, and we'd love to have you back anytime!

I am writing to respectfully request reimbursement or another form of compensation for the significant inconvenience I experienced during my recent Turo rental.

I rented a Mercedes-Benz 8-passenger van through Turo from Erica Clay for my family's trip from July 28 through August 2 while attending the Junior Olympics in California. Shortly after picking up the vehicle on July 28, I immediately noticed that the brakes and rotors were in poor condition. The vehicle did not feel safe to drive, especially with my elderly mother and children as passengers. Because brakes are a critical safety component, I contacted you right away to report my concerns.

You instructed me to bring the vehicle to 5218 W. 104th Street, Los Angeles, CA 90045, on July 29. I drove approximately one hour from my hotel to the mechanic's location and another hour back. After a brief inspection, the mechanic confirmed that the brakes were indeed in poor condition and required attention. Although the inspection itself took only about 30 minutes, I lost several hours of my day traveling to and from the repair location.

Unfortunately, because of this unexpected situation, I arrived approximately 30 minutes late and missed part of my child's Junior Olympics performance—an event that I had traveled all the way from Louisiana to attend. This was a once-in-a-lifetime experience for my family, and it was disappointing to miss part of such an important moment due to an issue with the rental vehicle that should have been addressed before it was rented.

I invested a substantial amount of money to travel from Louisiana for this event, and the inconvenience, lost time, and safety concerns greatly impacted our trip. I respectfully ask that Turo consider providing reimbursement or another reasonable form of compensation for the inconvenience and disruption caused by renting a vehicle that was not in a safe condition.

Thank you for taking the time to review my request. I appreciate your consideration and look forward to your response today or tomorrow.

Sincerely,
Erica Clay

Erica •

BEST IN LA's response

We sincerely apologize for the inconvenience and disappointment this caused your family. We always do our best to keep our vehicles in top condition, but mechanical issues can occasionally arise unexpectedly. We appreciate you reporting it right away and cooperating with the inspection. We will review your request for reimbursement. Thank you for your understanding.

👍 good

Sang •

The van was perfect no issues at all. The the customer service is very professional. I really recommend this vehicles

Heriberto •

BEST IN LA's response

Thank you, Heriberto! We truly appreciate your kind words and are glad everything was perfect. Hope to host you again soon!


Hosted by BEST IN LA
All-Star Host

Turo's highest-rated hosts

36,740 trips6 years of hosting

Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.

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