Dodge Grand Caravan

The car was in excellent condition and comfortable, and the pickup and dropoff at the parking garage was straightforward. Marvin and Christian gave detailed instructions and responded to messages very quickly. Highly recommend this team!

Kenneth •

Some parts bad, some acceptable. First off, the acceptable. The car drove, and the brakes worked. The throttle was a little jumpy, but I got used to it eventually. I communicated primarily with the AI assistant, which was prompt in replying. Drop-off was smooth, and the car was in a good location.

Now, unfortunately the bad. The car was ready an hour and a half past my booking time. This was well communicated, but still frustrating. When I arrived, Christian was busy prepping the car. I told him that I would rather drive the car given it was late, rather than him continue to clean it. He let me know that the check engine light would on for the duration of the trip, because of an issue with the gas cap. Midway through the drive, I realized the rear passenger window was falling off of its seal, and was flapping in the wind. I promptly communicated this back to Christian. Also, there was a knocking / clunking sound coming from the driver's side front suspension when going over bumps at low speed. None of these issues inhibited me from driving the car, but they were disappointing nonetheless.

When I returned the car, I asked Christian for a $20 reimbursement for the car being late, as an adjustment for the time that I missed on pick up. In response, I received an automated message asking me to leave 5/5 stars, then the next morning, an offer to extend the trip if I wanted to (after I had returned the car the previous night). I followed up, and received no response.

The car got the job done, but it was a bit beat up. I would have hoped Christian would have been eager to give a small refund in exchange for the car being so late.

William •

There was no lockbox for the key installed on the car. I had to contact the owner several times before finding where the key was "kept". The condition of the vehicle was fair. The check engine light was on the entire time. The rear windows were broken off from the connection joint and my passengers were concerned that the windows would rip off during our trip.

Bosco •

Chris’s service and responsiveness were excellent. The car drove well overall, but it clearly showed signs of heavy use. For example, there were noises coming from the front suspension, and the rear windows wouldn’t close properly.

Martin •

Great car!

Florent •