Turo
Toyota Sienna 2021Toyota Sienna 2021Toyota Sienna 2021
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Toyota Sienna

2021 LE

4.9

(49 trips)

All-Star Host

8 seats

Hybrid

36 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Sumaira

4.9

Sumaira
897 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Backup camera

    Blind spot warning

    Brake assist

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    Toll pass

Additional features

    Must be 21+ to book

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras (3)

Add optional Extras to your trip at checkout.

Booster seat

Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.

$15/trip1 available

Child safety seat

Rear facing child safety seat with a stroller. Chicco brand.

$25/trip1 available

Booster seat

Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.

$20/trip3 available


Ratings and reviews

4.9

(41 ratings)

Reviews

Helena

Helena •

The car was great. Our host was very clear about drop off and pick up directions. Would highly recommend!

Abdullah

Abdullah •

The car is perfect for a little family road trip. Plus the host is awesome and very nice. If you want to save a headache, I would book with him !!

Moosa •

I rented this car during a snowstorm in the Midwest, and unfortunately on the way back I damaged the front bumper due to the severe weather. I immediately reported the issue to the host. The host asked if I had protection, and I told him I had the minimum Turo policy. He mentioned that Turo would charge me the deductible regardless of the actual repair cost and suggested we settle the damage off-platform. Based on that information, I initially agreed.
However, two days later the host sent me an invoice for $1,690, claiming the car needed a new sensor, calibration, and more—despite the only visible damage being the front grille area. The amount seemed excessive, so I offered to have the repair done at a reputable shop I personally knew, only 30 minutes away. The host declined.
At that point, We decided it was best to go through Turo directly. Turo’s inspection found that only the front bumper needed repair, which was much more in line with what I had expected from the start.
My advice to all renters: Always use Turo’s protection and keep all damage claims within the Turo platform. Some hosts may try to settle privately, but that can lead to inflated repair costs. Turo handled the situation fairly and professionally, and I’m glad I ultimately went through them.
Additionally, the host claims the car gets 36 mpg, but during my trip—about 500 miles of mostly freeway driving—it never went above 27 mpg.
Overall, the car drove fine, but the damage process and mileage discrepancy left me disappointed. I hope this helps future renters make informed decisions.

Sumaira's response

The vehicle was returned with damage, which was reported. The guest declined protection coverage and did not carry personal insurance, then requested an informal settlement. At no point did I suggest resolving this off the Turo platform. I obtained a professional repair estimate from my trusted shop; the guest instead proposed a significantly lower amount and asked to use a distant relative’s shop. The claim was handled through Turo, which confirmed the repairs. Retaliatory review after refusal!

Zolzaya •

Great thank you

Julie

Julie •

Host was incredibly kind and responsive. Car was clean and well maintained and easy to use. Great communication and would definitely rent again! We come to Chicago every day year to visit family and would love to be w repeat customer!

Sumaira's response

Thank you so much for the thoughtful review! I’m really glad to hear you had a positive experience and appreciated the responsiveness and kindness. It was a pleasure hosting you, and I’d be happy to welcome you back next year!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Glendale Heights, IL 60139

Pickup locations

Chicago Midway International Airport
O'Hare International Airport

Bring the car to me

Up to 5 miles


Cancellation policy

Toyota Sienna

2021 LE

4.9

(49 trips)

All-Star Host

8 seats

Hybrid

36 MPG

Automatic transmission


Hosted by

Sumaira

4.9

Sumaira
897 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Backup camera

    Blind spot warning

    Brake assist

    Lane departure warning

    Lane keeping assist

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    Toll pass

Additional features

    Must be 21+ to book

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras

Add optional Extras to your trip at checkout.

Booster seat

Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.

$15/trip1 available

Child safety seat

Rear facing child safety seat with a stroller. Chicco brand.

$25/trip1 available

Booster seat

Our booster seat offers a safer and more comfy ride for older kids, bridging the gap between a car seat and a regular seat for growing passengers.

$20/trip3 available


Ratings and reviews

4.9

(41 ratings)

Reviews

Helena

Helena •

The car was great. Our host was very clear about drop off and pick up directions. Would highly recommend!

Abdullah

Abdullah •

The car is perfect for a little family road trip. Plus the host is awesome and very nice. If you want to save a headache, I would book with him !!

Moosa •

I rented this car during a snowstorm in the Midwest, and unfortunately on the way back I damaged the front bumper due to the severe weather. I immediately reported the issue to the host. The host asked if I had protection, and I told him I had the minimum Turo policy. He mentioned that Turo would charge me the deductible regardless of the actual repair cost and suggested we settle the damage off-platform. Based on that information, I initially agreed.
However, two days later the host sent me an invoice for $1,690, claiming the car needed a new sensor, calibration, and more—despite the only visible damage being the front grille area. The amount seemed excessive, so I offered to have the repair done at a reputable shop I personally knew, only 30 minutes away. The host declined.
At that point, We decided it was best to go through Turo directly. Turo’s inspection found that only the front bumper needed repair, which was much more in line with what I had expected from the start.
My advice to all renters: Always use Turo’s protection and keep all damage claims within the Turo platform. Some hosts may try to settle privately, but that can lead to inflated repair costs. Turo handled the situation fairly and professionally, and I’m glad I ultimately went through them.
Additionally, the host claims the car gets 36 mpg, but during my trip—about 500 miles of mostly freeway driving—it never went above 27 mpg.
Overall, the car drove fine, but the damage process and mileage discrepancy left me disappointed. I hope this helps future renters make informed decisions.

Sumaira's response

The vehicle was returned with damage, which was reported. The guest declined protection coverage and did not carry personal insurance, then requested an informal settlement. At no point did I suggest resolving this off the Turo platform. I obtained a professional repair estimate from my trusted shop; the guest instead proposed a significantly lower amount and asked to use a distant relative’s shop. The claim was handled through Turo, which confirmed the repairs. Retaliatory review after refusal!

Zolzaya •

Great thank you

Julie

Julie •

Host was incredibly kind and responsive. Car was clean and well maintained and easy to use. Great communication and would definitely rent again! We come to Chicago every day year to visit family and would love to be w repeat customer!

Sumaira's response

Thank you so much for the thoughtful review! I’m really glad to hear you had a positive experience and appreciated the responsiveness and kindness. It was a pleasure hosting you, and I’d be happy to welcome you back next year!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Glendale Heights, IL 60139

Pickup locations

Chicago Midway International Airport
O'Hare International Airport

Bring the car to me

Up to 5 miles

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