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7 seats
Gas
21 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Brake assist
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.73
114 ratings
Clean car easy pickup
Hubertus •
Upon picking up the vehicle, the first thing I noticed was that it wasn’t as clean as I expected. It appeared to have only been lightly wiped down, as there were still visible stains along the doors and throughout the interior.
One thing that is very important to me when renting a vehicle is having all the necessary information upfront before booking. After checking in and reading through the rules and information sent to me, I learned that the vehicle was primarily intended for travel within Southern California. The main reason I rented the vehicle was for a family road trip outside of California. The instructions did state that traveling outside of California was allowed as long as the host was notified, which I did, but I would have preferred to know this before completing the booking.
I was also instructed to check the oil and coolant levels before heading out. While I understand the importance of checking these things, being specifically asked to do so before a long road trip didn’t give me much peace of mind regarding the vehicle’s condition. Thankfully, we made it to our destination and back without any major issues, although the vehicle did drive somewhat rough during the trip.
Overall, the experience wasn’t terrible, but it also wasn’t what I expected. I’m leaving this review mainly to provide some visibility into the things I noticed and experienced so they can hopefully be addressed and provide a better experience for the next renter.
Joe •
Easy communication very easy
Ravinand •
Fue un excelente viaje el auto está en perfectas condiciones me encanta lo recomiendo
Erika •
The location was cool the host was cool. Just the car needed an oil change first 100 miles and stalled at airport but restarted car been fine ever since
Robert •
4.73
114 ratings
Clean car easy pickup
Hubertus •
Upon picking up the vehicle, the first thing I noticed was that it wasn’t as clean as I expected. It appeared to have only been lightly wiped down, as there were still visible stains along the doors and throughout the interior.
One thing that is very important to me when renting a vehicle is having all the necessary information upfront before booking. After checking in and reading through the rules and information sent to me, I learned that the vehicle was primarily intended for travel within Southern California. The main reason I rented the vehicle was for a family road trip outside of California. The instructions did state that traveling outside of California was allowed as long as the host was notified, which I did, but I would have preferred to know this before completing the booking.
I was also instructed to check the oil and coolant levels before heading out. While I understand the importance of checking these things, being specifically asked to do so before a long road trip didn’t give me much peace of mind regarding the vehicle’s condition. Thankfully, we made it to our destination and back without any major issues, although the vehicle did drive somewhat rough during the trip.
Overall, the experience wasn’t terrible, but it also wasn’t what I expected. I’m leaving this review mainly to provide some visibility into the things I noticed and experienced so they can hopefully be addressed and provide a better experience for the next renter.
Joe •
Easy communication very easy
Ravinand •
Fue un excelente viaje el auto está en perfectas condiciones me encanta lo recomiendo
Erika •
The location was cool the host was cool. Just the car needed an oil change first 100 miles and stalled at airport but restarted car been fine ever since
Robert •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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