Car was fine and clean. But the smoke smell was nauseating. Host communicates.

Great service, very accommodating. Highly recommended doing business with. Will definitely return.

The host is awesome

Great car great host!!

I have nothing but the highest praise for Shaz—what a genuinely pleasant surprise.

After flying from HKG to SFO on Monday, already completely exhausted, I had to catch a red-eye from SJC to ORD. By the time I landed, I was so tired I felt like I could speak multiple languages at once.

And then came the real challenge: it was Spring Break week, and there were no rental cars available from the major companies. I still had to drive to Albion, Indiana to visit a customer.

In desperation, I remembered my son once rented a car through a private owner and had a great experience—so I gave it a try.

That’s when I met Shaz.

He showed up at the airport in his Toyota Camry and personally delivered the car. Before arriving, he even stopped to fill up the gas. I casually asked if he could grab me a bottle of water since I was really thirsty and didn’t want to make another stop.

When I got into the car, he handed me the biggest bottle of water—probably half a gallon 😂—and refused to let me pay for it. What a classy, thoughtful gesture.

On my way back to ORD, I got delayed reminiscing in front of the Golden Dome at Notre Dame (my alma mater—first time back in 32 years). Then to top it off, Google Gemini sent me to the wrong gas station, and I ended up in the middle of a truck fleet—frustrating, to say the least.

But Shaz once again came through. He told me not to worry about the gas and said I could just pay him later—even though I was a complete stranger.

There’s a Chinese saying: “You see a person’s character in the smallest details.”
That big bottle of water said everything. Shaz has a truly big heart.

Thank you, Shaz—you are beyond amazing.