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5 seats
Gas
31 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Brake assist
AUX input
Bluetooth
USB charger
USB input
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.84
25 ratings
Had an awful experience and would not rent from this host again.
From the moment I arrived, the keys and vehicle instructions were not prepared. I had to call the host, who seemed to have an attitude. I even had to confirm that I was calling the correct number and explain that I was standing outside the vehicle before he realized he had forgotten. Although this was frustrating, I chose to move forward because I was grateful to have a rental and needed to prepare for an appointment the following day.
Unfortunately, the issues continued once I started driving. The vehicle was extremely loud from the moment I turned it on, almost as if the engine did not match the vehicle. I also experienced mechanical issues, including stalling and dragging while driving. I contacted the host within approximately 15–20 minutes of leaving the lot, but he did not answer. I recorded a video documenting the issue and sent him a text message asking whether a replacement vehicle was available and what the refund process would look like.
His response was, "Well, if you don't feel comfortable, you can bring it back." At that point, I contacted Turo and involved a representative to help resolve the situation. Turo ultimately found me a replacement vehicle. By the time the host offered to address the vehicle issues, Turo had already arranged an alternative.
To make matters worse, after Turo had found a replacement, the host continued messaging me and arguing about his vehicle rather than focusing on resolving the situation professionally.
Overall, this was a very disappointing rental experience, from the unprepared pickup to the mechanical issues and communication with the host. I would not recommend renting from this host and would not rent from him again.
Jauhida •
Excellent communication!!!!
Corrine •
Thank you for the review! I appreciate it so much!
Love the car , had no problems at alll
Echo •
Everything was seamless and the car rode great would definitely recommend.
Jermiah •
Thank you so much! We try hard to provide a great service!
Always book with him . Awesome host !
Cardeiza •
Thank you! I really appreciate your review and you renting from us!!
4.84
25 ratings
Had an awful experience and would not rent from this host again.
From the moment I arrived, the keys and vehicle instructions were not prepared. I had to call the host, who seemed to have an attitude. I even had to confirm that I was calling the correct number and explain that I was standing outside the vehicle before he realized he had forgotten. Although this was frustrating, I chose to move forward because I was grateful to have a rental and needed to prepare for an appointment the following day.
Unfortunately, the issues continued once I started driving. The vehicle was extremely loud from the moment I turned it on, almost as if the engine did not match the vehicle. I also experienced mechanical issues, including stalling and dragging while driving. I contacted the host within approximately 15–20 minutes of leaving the lot, but he did not answer. I recorded a video documenting the issue and sent him a text message asking whether a replacement vehicle was available and what the refund process would look like.
His response was, "Well, if you don't feel comfortable, you can bring it back." At that point, I contacted Turo and involved a representative to help resolve the situation. Turo ultimately found me a replacement vehicle. By the time the host offered to address the vehicle issues, Turo had already arranged an alternative.
To make matters worse, after Turo had found a replacement, the host continued messaging me and arguing about his vehicle rather than focusing on resolving the situation professionally.
Overall, this was a very disappointing rental experience, from the unprepared pickup to the mechanical issues and communication with the host. I would not recommend renting from this host and would not rent from him again.
Jauhida •
Excellent communication!!!!
Corrine •
Thank you for the review! I appreciate it so much!
Love the car , had no problems at alll
Echo •
Everything was seamless and the car rode great would definitely recommend.
Jermiah •
Thank you so much! We try hard to provide a great service!
Always book with him . Awesome host !
Cardeiza •
Thank you! I really appreciate your review and you renting from us!!
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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