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5 seats
Electric
260 miles
Trip start
Trip end
Insurance via Travelers
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Bluetooth
USB charger
USB input
GPS
Heated seats
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.86
43 ratings
Extremely disappointing experience with Terrell. I had just gotten off a flight and was scheduled to pick up the vehicle at 4:00 PM. Unfortunately, I was informed the car was delayed and wasn't able to check in until 5:00 PM. This left me stranded for an hour, having to find ways to occupy my time while waiting for a vehicle that should have been ready. Despite the inconvenience, I didn't request any compensation or refund for the hour I lost.
I returned the vehicle ahead of the scheduled deadline, only to receive a dispute with additional charges. Terrell attempted to charge me for Supercharging sessions that occurred on dates BEFORE my rental even began, clearly belonging to a previous guest. On top of that, he tried charging me for the vehicle's battery level, despite the inconvenience he had already caused me.
Rather than taking accountability for the late pickup, Terrell created even more frustration by attempting to charge me for things that weren't my responsibility. I ultimately had to involve Turo Support to address the incorrect charges, wasting even more of my time.
What should have been a simple rental turned into an unnecessarily stressful and frustrating experience. Very disappointing host, poor customer service, and a complete lack of consideration for the guest's time. I would strongly recommend avoiding this host.
Ryan •
Ryan, you returned the car at 30% when you received it over 50%. I recognized my mistake with the charges and corrected the issue with Turo. During the pickup, I offered to pick you up at your location at 4:30pm for no additional charge, and you refused the offer. You then asked to return the car after the drop off time due to the late pick up, I had absolutely no problem with that. You chose to bring the car back at an earlier time. Apologies for the inconveniences.
Clean and tidy very respectable.
Abdirasak •
If you’re looking to rent a car, look no further! This was hands down one of the best rental experiences I’ve had. The car was extremely clean, well-maintained, comfortable, and exactly as described.
The host was incredibly accommodating, responsive, and helpful from start to finish, which made the entire process so easy and stress-free. You can tell he truly cares about providing a great experience for his guests.
I would absolutely recommend renting from this host and will definitely be booking again for my next business trip. 10/10 experience!
Victoria •
Thank you very much Victoria, it was my absolute pleasure being your host. Appreciate you for taking great care of the car. Looking forward to hosting you again.
Awesome car, awesome host.
Treasury •
Terrell was an amazing host. The car was great and easy to drive as well
Brian •
Appreciate it Brian.
4.86
43 ratings
Extremely disappointing experience with Terrell. I had just gotten off a flight and was scheduled to pick up the vehicle at 4:00 PM. Unfortunately, I was informed the car was delayed and wasn't able to check in until 5:00 PM. This left me stranded for an hour, having to find ways to occupy my time while waiting for a vehicle that should have been ready. Despite the inconvenience, I didn't request any compensation or refund for the hour I lost.
I returned the vehicle ahead of the scheduled deadline, only to receive a dispute with additional charges. Terrell attempted to charge me for Supercharging sessions that occurred on dates BEFORE my rental even began, clearly belonging to a previous guest. On top of that, he tried charging me for the vehicle's battery level, despite the inconvenience he had already caused me.
Rather than taking accountability for the late pickup, Terrell created even more frustration by attempting to charge me for things that weren't my responsibility. I ultimately had to involve Turo Support to address the incorrect charges, wasting even more of my time.
What should have been a simple rental turned into an unnecessarily stressful and frustrating experience. Very disappointing host, poor customer service, and a complete lack of consideration for the guest's time. I would strongly recommend avoiding this host.
Ryan •
Ryan, you returned the car at 30% when you received it over 50%. I recognized my mistake with the charges and corrected the issue with Turo. During the pickup, I offered to pick you up at your location at 4:30pm for no additional charge, and you refused the offer. You then asked to return the car after the drop off time due to the late pick up, I had absolutely no problem with that. You chose to bring the car back at an earlier time. Apologies for the inconveniences.
Clean and tidy very respectable.
Abdirasak •
If you’re looking to rent a car, look no further! This was hands down one of the best rental experiences I’ve had. The car was extremely clean, well-maintained, comfortable, and exactly as described.
The host was incredibly accommodating, responsive, and helpful from start to finish, which made the entire process so easy and stress-free. You can tell he truly cares about providing a great experience for his guests.
I would absolutely recommend renting from this host and will definitely be booking again for my next business trip. 10/10 experience!
Victoria •
Thank you very much Victoria, it was my absolute pleasure being your host. Appreciate you for taking great care of the car. Looking forward to hosting you again.
Awesome car, awesome host.
Treasury •
Terrell was an amazing host. The car was great and easy to drive as well
Brian •
Appreciate it Brian.
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Recharge the vehicle
Missing battery charge may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
