This listing was misleading. It advertised blind spot monitoring, but the car did not have that feature. A few days into the trip, the engine coolant was running low and we were forced to drive 25 minutes out of our way to get it filled because the host refused to help beyond telling us to do it ourselves or have the car towed. This should have been addressed before the vehicle was rented out.

The host also waited until an hour before pickup to disclose “aesthetic issues.” In reality, the driver’s door handle was melted and left a sticky residue on your hand every time you touched it, along with other noticeable interior and exterior defects that were conveniently hidden in the listing photos.

Poor vehicle preparation, misleading listing details, and unfriendly customer service. For the price, there are much better options on Turo.

There was a major issue with this car, to the extent that we had to stop on the highway shoulder because there was smoke coming out and the engine kept overheating, we had to get it towed and get a replacement car. The host also didn’t respond for over a day and we had to resolve the entire situation on our own. This is our first experience with Turo that went this bad, unfortunately.

Thanks for allowing us to rent your vehicle. Great ride. The host and Turo took care of us with no issues.

Awesome!! no issues

Great trip! Let us extend our trip by almost 2 hours!