I rented this vehicle through Turo from June 18–23 while visiting New Jersey from Nevada. This was one of the most stressful rental experiences I’ve ever had, and I do not believe this vehicle should have been available for rent in its condition.

When the vehicle was delivered, I immediately noticed a New Jersey REJECTED inspection sticker, which indicated the vehicle had failed its state inspection. That alone made me question whether it was safe to drive.

As I drove the vehicle throughout my trip, I experienced several serious safety concerns:

* The brakes made a loud grinding/crunching noise whenever I applied them. Every time I had to stop, I became increasingly concerned about whether the vehicle would stop safely.
* My passengers noticed the problem as well. My sister and her children rode with me, and they repeatedly became anxious whenever I braked. My sister would actually flinch because she was worried about whether the car would stop in time. That level of fear from passengers is not normal.
* The low tire pressure warning light remained on, causing me additional concern. I had to stop and have the tires checked because I was worried I might experience a flat tire while driving.
* The front bumper was being held together with tape, which is clearly visible and gave me even more concern about the vehicle’s overall condition.

What made the situation even worse was that I could not reach the host after the vehicle was delivered. I attempted to contact them regarding the issues I was experiencing, but I was unable to get the support I needed. When you’re renting a vehicle—especially while traveling over 2,000 miles from home—you expect the host to be available if safety concerns arise.

Instead of enjoying my trip, I spent much of it worried about whether the brakes would function properly, whether I would experience a tire problem, and whether I could safely transport my family. No renter should have to feel that way.

I have photographs documenting the rejected inspection sticker and the taped bumper, and I hope Turo carefully reviews whether this vehicle met the platform’s safety standards before allowing it to be rented.

For the safety of future renters, I cannot recommend this vehicle or this host based on my experience.

The car has few damages but its drive

The car had Electricity problems but rode ok for a old car