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4 seats
Gas
22 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
All-wheel drive
Backup camera
Blind spot warning
Brake assist
Apple CarPlay
Bluetooth
GPS
Heated seats
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.92
207 ratings
Mercedes CLS400
I usually have a good experience with Turo but not so much with this one. When I rent a car out, I expect it to look like the pictures and also be clean with no codes or anything.
Upon pick up, the car was very dirty inside and outside and there were codes for an airbag malfunction and tire pressure which I filled at Wawa. The car was very sticky inside and there was a lot of dirt and bird poop.
Driving also felt very weird, almost unsafe. Throttle response was very off. Almost no communication with the host unless you spammed them or double/triple texted them.
45 minutes after I left, I called them and told them about the issues and asked if I could get a refund and they said it wouldn't be a full refund and would charge me for the time used. I get it, but I think if they're going to charge $220 for a whole day or per hour for the inconvenience, the car should be in tippy top shape.
I wasn't expecting the car to be perfect, but I do not think this should be rented out nor would I recommend this car.
Thanks again for hosting me though.
Caleb •
The ride was smooth from start to finish, and I will definitely rent from them again. Great experience and excellent service!
Phylicia •
Everything was great , I would definitely book again
Bryant •
The car was decent overall, definitely some wear tear but for the price you can’t beat it. Easy process for check-in and check-out.
Cynthia •
Car was super clean, great ride!
julio •
4.92
207 ratings
Mercedes CLS400
I usually have a good experience with Turo but not so much with this one. When I rent a car out, I expect it to look like the pictures and also be clean with no codes or anything.
Upon pick up, the car was very dirty inside and outside and there were codes for an airbag malfunction and tire pressure which I filled at Wawa. The car was very sticky inside and there was a lot of dirt and bird poop.
Driving also felt very weird, almost unsafe. Throttle response was very off. Almost no communication with the host unless you spammed them or double/triple texted them.
45 minutes after I left, I called them and told them about the issues and asked if I could get a refund and they said it wouldn't be a full refund and would charge me for the time used. I get it, but I think if they're going to charge $220 for a whole day or per hour for the inconvenience, the car should be in tippy top shape.
I wasn't expecting the car to be perfect, but I do not think this should be rented out nor would I recommend this car.
Thanks again for hosting me though.
Caleb •
The ride was smooth from start to finish, and I will definitely rent from them again. Great experience and excellent service!
Phylicia •
Everything was great , I would definitely book again
Bryant •
The car was decent overall, definitely some wear tear but for the price you can’t beat it. Easy process for check-in and check-out.
Cynthia •
Car was super clean, great ride!
julio •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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