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5 seats
Hybrid
52 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Backup camera
Brake assist
AUX input
Bluetooth
USB charger
USB input
Keyless entry
Toll pass
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.81
48 ratings
Justin a été très réactif à toutes mes interrogations durant les deux semaines de réservation. Je vous conseille de louer sa voiture !
Amandine •
Thank you so much, Amandine! It was a pleasure hosting you. I’m glad I could help throughout your two-week trip and that you had a great experience with the Prius. Thank you for your recommendation and for taking great care of the car. I’d be happy to host you again anytime you’re back in the Bay Area!
Justin was very nice. He aven cleaned the car with vinegar/water for me due to my allergy to perfumed cleaning products. He was exactly on time for the pickup. I enjoyed driving this Toyota Prius, which handled well and was very comfortable. With gas prices high using a hybrid car was great.
Victoria •
Thank you so much, Victoria, for your thoughtful review! It was a pleasure hosting you. I’m glad I could accommodate your allergy by using a vinegar and water cleaning solution so you could enjoy a fragrance-free experience. Thank you for being punctual, taking great care of the Prius, and for the excellent communication throughout your trip. I’m happy to hear you found the car comfortable and fuel-efficient. You’re always welcome back anytime, and I hope to host you again in the future. Safe tr
Justin was stellar and communicative every step of the way ☺️
And his Prius was solid. I was able to get 50 to 60 miles per gallon on the regular (with gentle driving)
Rafael •
Thank you, Rafael! 😊 I really appreciate the kind review. I’m happy to hear the Prius delivered excellent fuel economy and met your expectations. Thank you for being a great guest and taking good care of the car. You’re welcome back anytime—safe travels and hope to host you again soon!
Overall, this experience was disappointing and far below what I’ve come to expect from Turo.
To start with the positives, Justin was polite, respectful, and responsive when communicating. The vehicle was mostly clean upon pickup, which I appreciated, although the windows were noticeably smudgy and could have used a better cleaning.
That said, the pickup process was confusing and not clearly explained. As someone visiting from out of town and unfamiliar with the area, the instructions on where to go and how the pickup process worked were unclear, which created unnecessary stress at the start of the trip.
Upon pickup, we also noticed existing damage to the front bumper and documented it with photos. As the trip progressed, the bumper gradually became loose and began making a rattling noise while driving. I informed Justin, and while he reassured me that it would not fall off, it still made us uncomfortable driving a vehicle with an issue that seemed to worsen during the trip.
Another concerning issue occurred while the vehicle was parked overnight. Personal belongings and cash were taken from inside the vehicle despite no visible signs of forced entry. I reported the incident to hotel management, who advised they were not liable, and I also informed Justin and provided supporting screenshots/information. While I cannot say definitively what happened, the situation raised concerns about whether the vehicle’s locking mechanism was functioning properly and may be worth looking into.
Lastly, the drop-off process was again unclear. We were under the impression it would be a handoff, but instead left the vehicle in domestic parking and followed remote instructions, which added to the overall confusion.
Justin himself was courteous and respectful, but the unclear logistics, vehicle concerns, and overall experience made this a stressful trip. There were some positives, but enough issues that I would hesitate to book this vehicle again.
Arlen •
I’m glad communication was positive. Pickup/drop-off instructions were provided in advance (Garage A at SFO). SFO is a large airport and can be confusing, I was available to assist if needed. The vehicle was delivered in good condition with no bumper issues. It was reported during the trip, I responded promptly, and the car remained fully drivable. The bumper was repaired after return. Regarding the reported loss, I responded immediately, there is no evidence of a locking or security malfunction
The host cancelled this trip 13 minutes before it started. This message was automatically posted by Turo.
Turo •
4.81
48 ratings
Justin a été très réactif à toutes mes interrogations durant les deux semaines de réservation. Je vous conseille de louer sa voiture !
Amandine •
Thank you so much, Amandine! It was a pleasure hosting you. I’m glad I could help throughout your two-week trip and that you had a great experience with the Prius. Thank you for your recommendation and for taking great care of the car. I’d be happy to host you again anytime you’re back in the Bay Area!
Justin was very nice. He aven cleaned the car with vinegar/water for me due to my allergy to perfumed cleaning products. He was exactly on time for the pickup. I enjoyed driving this Toyota Prius, which handled well and was very comfortable. With gas prices high using a hybrid car was great.
Victoria •
Thank you so much, Victoria, for your thoughtful review! It was a pleasure hosting you. I’m glad I could accommodate your allergy by using a vinegar and water cleaning solution so you could enjoy a fragrance-free experience. Thank you for being punctual, taking great care of the Prius, and for the excellent communication throughout your trip. I’m happy to hear you found the car comfortable and fuel-efficient. You’re always welcome back anytime, and I hope to host you again in the future. Safe tr
Justin was stellar and communicative every step of the way ☺️
And his Prius was solid. I was able to get 50 to 60 miles per gallon on the regular (with gentle driving)
Rafael •
Thank you, Rafael! 😊 I really appreciate the kind review. I’m happy to hear the Prius delivered excellent fuel economy and met your expectations. Thank you for being a great guest and taking good care of the car. You’re welcome back anytime—safe travels and hope to host you again soon!
Overall, this experience was disappointing and far below what I’ve come to expect from Turo.
To start with the positives, Justin was polite, respectful, and responsive when communicating. The vehicle was mostly clean upon pickup, which I appreciated, although the windows were noticeably smudgy and could have used a better cleaning.
That said, the pickup process was confusing and not clearly explained. As someone visiting from out of town and unfamiliar with the area, the instructions on where to go and how the pickup process worked were unclear, which created unnecessary stress at the start of the trip.
Upon pickup, we also noticed existing damage to the front bumper and documented it with photos. As the trip progressed, the bumper gradually became loose and began making a rattling noise while driving. I informed Justin, and while he reassured me that it would not fall off, it still made us uncomfortable driving a vehicle with an issue that seemed to worsen during the trip.
Another concerning issue occurred while the vehicle was parked overnight. Personal belongings and cash were taken from inside the vehicle despite no visible signs of forced entry. I reported the incident to hotel management, who advised they were not liable, and I also informed Justin and provided supporting screenshots/information. While I cannot say definitively what happened, the situation raised concerns about whether the vehicle’s locking mechanism was functioning properly and may be worth looking into.
Lastly, the drop-off process was again unclear. We were under the impression it would be a handoff, but instead left the vehicle in domestic parking and followed remote instructions, which added to the overall confusion.
Justin himself was courteous and respectful, but the unclear logistics, vehicle concerns, and overall experience made this a stressful trip. There were some positives, but enough issues that I would hesitate to book this vehicle again.
Arlen •
I’m glad communication was positive. Pickup/drop-off instructions were provided in advance (Garage A at SFO). SFO is a large airport and can be confusing, I was available to assist if needed. The vehicle was delivered in good condition with no bumper issues. It was reported during the trip, I responded promptly, and the car remained fully drivable. The bumper was repaired after return. Regarding the reported loss, I responded immediately, there is no evidence of a locking or security malfunction
The host cancelled this trip 13 minutes before it started. This message was automatically posted by Turo.
Turo •
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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