Turo
Ford Fusion 2013Ford Fusion 2013Ford Fusion 2013
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Ford Fusion

2013 SE

•

5 seats

Gas

28 MPG

Automatic



Your trip

Trip start

Trip end





Insurance & Protection

Insurance via Travelers



Cancellation policy

Vehicle features

Safety

    Brake assist

Device connectivity

    AUX input

    Bluetooth


Included with your trip

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add drivers anytime after booking

2-hour pickup window

No need to modify your trip unless you’re running more than 2 hours late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Reviews

4.5

10 ratings

Host was very understanding and has quick communication! Car did exactly what I needed it to do!

Le'charee •

The host cancelled this trip 1 hour before it started. This message was automatically posted by Turo.

Turo •

Could drive it at night had a headlight out on the drive n the radio couldn't play no music

Tre •

When I arrived at the vehicle, I realized it was covered in damage that was not shown in the listing pictures. I took over 40 pictures at check in documenting damage so it wouldn’t come back on me that I was the one to cause that damage. I picked up in the morning when it was cool, so I didn’t notice right away that the AC did NOT blow cold air. Once temps outside got above 65°, it just blew warm air, no cold air. I messaged the host about this and he was surprised but told me I could receive a discount or return the car early. I also heard and felt what I thought at first was something dragging under the car, my husband and I checked multiple times and saw nothing. After driving more, I realized it was the wheeling bearings grinding every time the wheels were turned. After realizing it was a mechanical issue, I reached out to support to figure out what to do in a situation like this. After taking multiple videos and sending it to their team, they concluded the vehicle wasn’t safe to continue driving and they wanted to have it towed back to the host. When support contacted the host, he refused the tow (because it would have been at his expense due to mechanical issues) and wanted to come pick it up himself, but support also let me know he was being less than friendly when talking with them, so they said to take the vehicle to neutral location for the host to pick it up away from my home. While I was still speaking to support the host spam called me 6 times, but didn’t leave a voicemail or message via the app. Once I dropped off the car at a local gas station I messaged him the location and got a snotty response from him about not answering my phone- even though support had warned me to keep everything on chat so they can review all communication. He then messaged me the next morning to harass me, calling me a liar about the air conditioner, saying it blows “cold as ice” even though it’s only 55° outside. I told him he needs to retest it when it gets warmer outside and he maintains I’m a liar and that I “need to learn how to work the a/c from my husband” and that I’m “miserable.” Do NOT rent from this person.

Mary •

Jonathan's response

This is so not true in reality. What happened was the guest did not know how to work the AC by circulating the car from the outside to the inside if that makes sense secondly, when the guest contacted Turo Turo told me that there were three options but they get to drop the vehicle off for me to pick up the vehicle or put the vehicle to be told at my expense When I told the Turo

The host cancelled this trip 2 hours before it started. This message was automatically posted by Turo.

Turo •

Reviews

4.5

10 ratings

Host was very understanding and has quick communication! Car did exactly what I needed it to do!

Le'charee •

The host cancelled this trip 1 hour before it started. This message was automatically posted by Turo.

Turo •

Could drive it at night had a headlight out on the drive n the radio couldn't play no music

Tre •

When I arrived at the vehicle, I realized it was covered in damage that was not shown in the listing pictures. I took over 40 pictures at check in documenting damage so it wouldn’t come back on me that I was the one to cause that damage. I picked up in the morning when it was cool, so I didn’t notice right away that the AC did NOT blow cold air. Once temps outside got above 65°, it just blew warm air, no cold air. I messaged the host about this and he was surprised but told me I could receive a discount or return the car early. I also heard and felt what I thought at first was something dragging under the car, my husband and I checked multiple times and saw nothing. After driving more, I realized it was the wheeling bearings grinding every time the wheels were turned. After realizing it was a mechanical issue, I reached out to support to figure out what to do in a situation like this. After taking multiple videos and sending it to their team, they concluded the vehicle wasn’t safe to continue driving and they wanted to have it towed back to the host. When support contacted the host, he refused the tow (because it would have been at his expense due to mechanical issues) and wanted to come pick it up himself, but support also let me know he was being less than friendly when talking with them, so they said to take the vehicle to neutral location for the host to pick it up away from my home. While I was still speaking to support the host spam called me 6 times, but didn’t leave a voicemail or message via the app. Once I dropped off the car at a local gas station I messaged him the location and got a snotty response from him about not answering my phone- even though support had warned me to keep everything on chat so they can review all communication. He then messaged me the next morning to harass me, calling me a liar about the air conditioner, saying it blows “cold as ice” even though it’s only 55° outside. I told him he needs to retest it when it gets warmer outside and he maintains I’m a liar and that I “need to learn how to work the a/c from my husband” and that I’m “miserable.” Do NOT rent from this person.

Mary •

Jonathan's response

This is so not true in reality. What happened was the guest did not know how to work the AC by circulating the car from the outside to the inside if that makes sense secondly, when the guest contacted Turo Turo told me that there were three options but they get to drop the vehicle off for me to pick up the vehicle or put the vehicle to be told at my expense When I told the Turo

The host cancelled this trip 2 hours before it started. This message was automatically posted by Turo.

Turo •


Hosted by Jonathan
643 trips•3 years of hosting

Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.

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