Turo
Ford Focus 2015Ford Focus 2015Ford Focus 2015
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Ford Focus

2015 SE

4.45

(23 trips)

5 seats

Gas

31 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Jams

4.9

Jams
927 tripsJoined

Vehicle features

Safety

    Backup camera

    Brake assist

Device connectivity

    AUX input

    Bluetooth


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.45

(20 ratings)

Reviews

Krystel

Krystel •

I wouldn’t recommend this vehicle for a business trip, but it may be fine for short trips around the city.

Personally, I found the customer service disappointing. It appeared to be a shared host account because after I expressed concerns about the vehicle, one host responded with “lol,” which I felt was dismissive of a legitimate safety issue. Another host later apologized, which I appreciated.

The vehicle had several issues that should have been addressed before being rented out. The fuel gauge needle floated, making it difficult to accurately tell how much gas was in the tank. After driving approximately 700 miles, the dashboard indicated the vehicle needed an oil change. I also noticed the fuel seemed to be depleting much faster than expected, though it was difficult to confirm because of the faulty fuel gauge.

Additionally, the front bumper was being held on with zip ties, the 12V cigarette lighter/charging port didn’t work, so I couldn’t use my portable air pump to keep the front tires properly inflated, and the rear passenger window appeared to be off track—it looked like it might fall out if rolled down.

I rent from Turo frequently and often for extended periods. Based on my experience, I don’t believe a vehicle in this condition should be listed for rent. Basic maintenance and safety concerns, such as a faulty fuel gauge, overdue oil change, unsecured bumper, and malfunctioning window, should be resolved before the vehicle is made available to renters.
(I’m forced to still give a Star. )

Jams's response

Thank your review. If this car was honestly so bad then why did you rent it numerous times. Back to back on Different trips. You should let them know that after you drove “700 miles” and the oil change due soon light came on (HOW THE VEHICLE WAS DESIGNED FROM FACTORY) you tried to force us to have the car towed just so you didn’t go over your allowed mileage for your trip.

Anthony •

No answer for 30 minutes to get in vehicle I missed funeral because of the host.

Michael •

Great

Turo

Turo •

The host cancelled this trip last minute. This message was automatically posted by Turo.

Todd

Todd •

The team was super responsive and very flexible as our trip had some changes. Clear communication and straight forward pick up. Would definitely rent again with them.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

North Olmsted, OH 44070


Cancellation policy

Ford Focus

2015 SE

4.45

(23 trips)

5 seats

Gas

31 MPG

Automatic transmission


Hosted by

Jams

4.9

Jams
927 tripsJoined

Vehicle features

Safety

    Backup camera

    Brake assist

Device connectivity

    AUX input

    Bluetooth


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.45

(20 ratings)

Reviews

Krystel

Krystel •

I wouldn’t recommend this vehicle for a business trip, but it may be fine for short trips around the city.

Personally, I found the customer service disappointing. It appeared to be a shared host account because after I expressed concerns about the vehicle, one host responded with “lol,” which I felt was dismissive of a legitimate safety issue. Another host later apologized, which I appreciated.

The vehicle had several issues that should have been addressed before being rented out. The fuel gauge needle floated, making it difficult to accurately tell how much gas was in the tank. After driving approximately 700 miles, the dashboard indicated the vehicle needed an oil change. I also noticed the fuel seemed to be depleting much faster than expected, though it was difficult to confirm because of the faulty fuel gauge.

Additionally, the front bumper was being held on with zip ties, the 12V cigarette lighter/charging port didn’t work, so I couldn’t use my portable air pump to keep the front tires properly inflated, and the rear passenger window appeared to be off track—it looked like it might fall out if rolled down.

I rent from Turo frequently and often for extended periods. Based on my experience, I don’t believe a vehicle in this condition should be listed for rent. Basic maintenance and safety concerns, such as a faulty fuel gauge, overdue oil change, unsecured bumper, and malfunctioning window, should be resolved before the vehicle is made available to renters.
(I’m forced to still give a Star. )

Jams's response

Thank your review. If this car was honestly so bad then why did you rent it numerous times. Back to back on Different trips. You should let them know that after you drove “700 miles” and the oil change due soon light came on (HOW THE VEHICLE WAS DESIGNED FROM FACTORY) you tried to force us to have the car towed just so you didn’t go over your allowed mileage for your trip.

Anthony •

No answer for 30 minutes to get in vehicle I missed funeral because of the host.

Michael •

Great

Turo

Turo •

The host cancelled this trip last minute. This message was automatically posted by Turo.

Todd

Todd •

The team was super responsive and very flexible as our trip had some changes. Clear communication and straight forward pick up. Would definitely rent again with them.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

North Olmsted, OH 44070

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