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2017 SE
•4.6
(12 trips)
5 seats
Gas
32 MPG
Automatic transmission
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
4.9
Adaptive cruise control
Backup camera
Brake assist
Lane departure warning
Lane keeping assist
AUX input
Bluetooth
USB charger
USB input
Pet friendly
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.6
(10 ratings)
Reviews
Marly •
If I could rate this lower I would.
Terrible experience.
The pick up process from the location was smooth. However, the very next day, the car had maintenance issues.
When I reached out to the host I was given instructions on how to return. I communicated that I was en route to drop off and next thing I know I am being called back to back about giving the rental back as if I was at fault for their vehicle’s maintenance issues. The incident was one thing, what made it worse was the customer service by the host.
The issue: gas fuel sensor/reader not working. I picked up the vehicle with a full tank, when I parked it over night ALL the gas was gone. Weird. But I went to fill up immediately because I am out of town in an unfamiliar city. Get to the station to refill, the pump clicks indicating it’s full, but the reader shows nothing went in. There were no leaks or nothing. After expressing my concern for safety and showing the host the receipt for gas and the reader she tells me I am supposed to return. I stop my plans to return the car back to the location. I got lost on my way there but next thing I know some one calls asking where is the car. I let them know I just got there and I am trying to handle the replacement matter as this was a major inconvenience for me. But then I get 2 more calls. Very frustrating again, as if I’m the one who’s inconveniencing them or myself with this issue.
After it is returned and I am in a different vehicle, I reach out to the host the next day to ask about my reimbursement, which the host then tells me that I am supposed to return the car with a full tank. This is not my first Turo, I know that. I even let her know there was no way that would make sense since the reason it was returned is tied to the gas. The tank that isn’t even working to begin with. That wasn’t full when returned.
Overall zero stars but I’ll give it one because of the smooth pick up process
Eric •
Car was great. Communication was excellent. Process was painless. Thank you Margot.
Saniah •
Host was a
Great communicator excellent person
Thank you so much, Saniah! 🚗
I truly appreciate your kind words. It was a pleasure hosting you, and you’re always welcome back anytime! 😊
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Pickup at car location
Pickup locations
Bring the car to me
2017 SE
•4.6
(12 trips)
5 seats
Gas
32 MPG
Automatic transmission
4.9
Adaptive cruise control
Backup camera
Brake assist
Lane departure warning
Lane keeping assist
AUX input
Bluetooth
USB charger
USB input
Pet friendly
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.6
(10 ratings)
Reviews
Marly •
If I could rate this lower I would.
Terrible experience.
The pick up process from the location was smooth. However, the very next day, the car had maintenance issues.
When I reached out to the host I was given instructions on how to return. I communicated that I was en route to drop off and next thing I know I am being called back to back about giving the rental back as if I was at fault for their vehicle’s maintenance issues. The incident was one thing, what made it worse was the customer service by the host.
The issue: gas fuel sensor/reader not working. I picked up the vehicle with a full tank, when I parked it over night ALL the gas was gone. Weird. But I went to fill up immediately because I am out of town in an unfamiliar city. Get to the station to refill, the pump clicks indicating it’s full, but the reader shows nothing went in. There were no leaks or nothing. After expressing my concern for safety and showing the host the receipt for gas and the reader she tells me I am supposed to return. I stop my plans to return the car back to the location. I got lost on my way there but next thing I know some one calls asking where is the car. I let them know I just got there and I am trying to handle the replacement matter as this was a major inconvenience for me. But then I get 2 more calls. Very frustrating again, as if I’m the one who’s inconveniencing them or myself with this issue.
After it is returned and I am in a different vehicle, I reach out to the host the next day to ask about my reimbursement, which the host then tells me that I am supposed to return the car with a full tank. This is not my first Turo, I know that. I even let her know there was no way that would make sense since the reason it was returned is tied to the gas. The tank that isn’t even working to begin with. That wasn’t full when returned.
Overall zero stars but I’ll give it one because of the smooth pick up process
Eric •
Car was great. Communication was excellent. Process was painless. Thank you Margot.
Saniah •
Host was a
Great communicator excellent person
Thank you so much, Saniah! 🚗
I truly appreciate your kind words. It was a pleasure hosting you, and you’re always welcome back anytime! 😊
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
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