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5 seats
Gas
34 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
Keyless entry
Must be 21+ to book
Child seat
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.78
36 ratings
⭐ 1/5 Stars – Extremely Disappointing Experience
We are extremely disappointed with our experience with this host. During our trip, the vehicle began experiencing mechanical issues, including difficulty accelerating and an oil/transmission warning. We immediately notified the host out of concern for our safety, but instead of addressing the issue, she became unresponsive despite multiple calls and messages.
What frustrated us most was her attempt to place blame on us for the vehicle’s mechanical problems simply because we reported them. We did not damage the vehicle and have video evidence documenting its condition. When we confronted her about her poor communication and lack of professionalism, she accused us of being aggressive simply for expressing our concerns.
After reading previous reviews, it’s clear that communication has been an ongoing complaint with this host. Mechanical issues can happen, but blaming customers, ignoring their concerns, and labeling them aggressive for speaking up is completely unacceptable. We paid for a reliable vehicle and professional service but received neither. We would not recommend renting from this host.
Chelsey •
I responded to everything you asked and to every concern you had. I even immediately reported your concern and even that did not satisfy you. You went on to insult me and say I gave you bad review which is not possible during a trip. You expressed that your app was messing up and you could not call me and somehow you turned that into me being a poor communicator. I do wish that you would be a lot kinder to your next host, so good luck and thank you for choosing LuxRentalz.
Nice customer service
jasmine •
Was not aware of small crack on windshield, but the car drove very well for my journey. Very clean and smelled good upon arrival as well. Would definitely recommend!
Philippe Andre •
5 star host!
Kimberly •
good pricing and unlimited miles saved me a ton. i will rent from you when i need a vehicle again.
Miles •
4.78
36 ratings
⭐ 1/5 Stars – Extremely Disappointing Experience
We are extremely disappointed with our experience with this host. During our trip, the vehicle began experiencing mechanical issues, including difficulty accelerating and an oil/transmission warning. We immediately notified the host out of concern for our safety, but instead of addressing the issue, she became unresponsive despite multiple calls and messages.
What frustrated us most was her attempt to place blame on us for the vehicle’s mechanical problems simply because we reported them. We did not damage the vehicle and have video evidence documenting its condition. When we confronted her about her poor communication and lack of professionalism, she accused us of being aggressive simply for expressing our concerns.
After reading previous reviews, it’s clear that communication has been an ongoing complaint with this host. Mechanical issues can happen, but blaming customers, ignoring their concerns, and labeling them aggressive for speaking up is completely unacceptable. We paid for a reliable vehicle and professional service but received neither. We would not recommend renting from this host.
Chelsey •
I responded to everything you asked and to every concern you had. I even immediately reported your concern and even that did not satisfy you. You went on to insult me and say I gave you bad review which is not possible during a trip. You expressed that your app was messing up and you could not call me and somehow you turned that into me being a poor communicator. I do wish that you would be a lot kinder to your next host, so good luck and thank you for choosing LuxRentalz.
Nice customer service
jasmine •
Was not aware of small crack on windshield, but the car drove very well for my journey. Very clean and smelled good upon arrival as well. Would definitely recommend!
Philippe Andre •
5 star host!
Kimberly •
good pricing and unlimited miles saved me a ton. i will rent from you when i need a vehicle again.
Miles •
Turo's highest-rated hosts
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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