Car was was great. Very clean and well taken care of. However, the process of getting the car and dropping off the car was a pain in the ass. The QR code that was sent wasn't working and said it was expired. So when I messaged the company I didnt hear back until waaay later which wasn't very helpful. There was a button you could push to speak to a worker and even that took so freaking long. And once we finally got a hold of someone through the speaker, they said the door to get in was unlocked and they hung up. Well I tried opening the door, and it was still locked 🧍‍♀️......So i had to call them again and wait to get a hold of someone. Thank god, someone was coming out of the parking garage so I was able to finally get through the door. That whole process alone took 30min just to get into the garage which is insane. Once we got the car, everything else was smooth. Now on the way back to dropping off the car, there was a cone in the middle of the entrance of the garage and I once again pushed the help button. Well this worker said the parking gate arm wasn't working and we have to go through another way. I asked where the other entrance was and she said "I dont know, you just have to drive around" i was speechless..... so eventually I found there was an entrance in the alley way and was able to drop the car off. So overall this experience alone was awful. This will be my first and last time for LAX

Great car and easy to pick up and drop off instructions

Great service, clean car and clear instructions for pick up and drop off!

Very well detailed instructions, appreciate the videos. Will use again when in LA , thank you!

Great price and nice car. Responsive