Yes, many hosts offer delivery to travel hubs like airports, train stations, and hotels, or to custom delivery locations. There are cars available on Turo at convenient locations near hundreds of airports. Skip the rental counter and have your car delivered for pickup and return at your hotel or vacation rental, or nearby location, to save time and hassle on your weekend getaway or family vacation. Some hosts offer free delivery, while others set their own delivery fee.

No, you don’t need personal insurance coverage to book a car on Turo. Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan. When booking a car, you’ll choose between three protection plans — Premier (eligibility requirements apply), Standard, or Minimum — to get the level of protection that’s right for you. On each trip, you’re covered with third-party automobile liability insurance provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company.

Before you book, you can review real photos, guest reviews, and vehicle details to help you choose the right car. In the rare case the vehicle doesn't match the listing when you pick it up, contact Turo’s 24/7 support for assistance.

If there’s an emergency or an issue with the car, call our 24/7 emergency roadside assistance provider. They’ll help you get back on your way.

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.



In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

To book a car, you must create a Turo account, have a valid driver’s license, get approved to drive on Turo, and be 18 years or older in the US, or 23 years or older in Canada. 



When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately.