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2016 EX
•4.9
(103 trips)
5 seats
Gas (Regular)
36 MPG
Automatic transmission
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
4.9
Backup camera
Brake assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
Keyless entry
Long term
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.9
(86 ratings)
Reviews
Zakariya •
Car was returned at 630pm. Sorry this is my first time using the app.
Tasha •
This car is perfect fantastic rise great thank you
egypt •
I am beyond disappointed with the condition of the vehicle I rented. To call it dirty would be an understatement. It was obscenely filthy, unsanitary, and completely unacceptable for customer use.
From the moment I got in, there was a syrup-like sticky substance near the front dashboard area and along the door panel, making parts of the interior sticky to the touch. The driver’s seat was severely torn on the side, and to my horror, ants and even a roach crawled out from the tear in the seat.
As if that was not bad enough, while I was actively driving, two roaches came crawling out of the air vent and ran across the dashboard, startling me so badly that it nearly caused an accident. No customer should ever have to experience something that hazardous and disgusting.
The vehicle also had crumbs, debris, and visible buildup throughout, making it clear it had not been properly cleaned before being rented out. The condition was so revolting that my mother refused to even sit in the car in her clothes because of how unsanitary it felt.
I was forced to cut my business trip short and return the vehicle early because driving in those conditions was simply intolerable. Renting out a vehicle in that state is unacceptable and reflects a serious lack of quality control, cleanliness standards, and customer care.
I would strongly caution anyone considering renting from this company to inspect their vehicle thoroughly before leaving the lot. This experience was disturbing, inconvenient, and entirely avoidable.
I apologize for your experience. I do make an honest effort to clean my cars thoroughly after every trip. Unfortunately, there is some deterioration expected due to this being a rental vehicle and not all guests are considerate with the care of vehicles.
That being said, I do believe this review is a gross exaggeration the condition of the car, and frankly harsh and unfair.
Regardless, I will try to make improvements so this doesn't happen again.
Dena •
Everything was good communication was great
Patrick •
Nice, smooth ride 👌
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Pickup at car location
Pickup locations
Bring the car to me
2016 EX
•4.9
(103 trips)
5 seats
Gas (Regular)
36 MPG
Automatic transmission
4.9
Backup camera
Brake assist
Android Auto
Apple CarPlay
AUX input
Bluetooth
USB charger
USB input
Keyless entry
Long term
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.9
(86 ratings)
Reviews
Zakariya •
Car was returned at 630pm. Sorry this is my first time using the app.
Tasha •
This car is perfect fantastic rise great thank you
egypt •
I am beyond disappointed with the condition of the vehicle I rented. To call it dirty would be an understatement. It was obscenely filthy, unsanitary, and completely unacceptable for customer use.
From the moment I got in, there was a syrup-like sticky substance near the front dashboard area and along the door panel, making parts of the interior sticky to the touch. The driver’s seat was severely torn on the side, and to my horror, ants and even a roach crawled out from the tear in the seat.
As if that was not bad enough, while I was actively driving, two roaches came crawling out of the air vent and ran across the dashboard, startling me so badly that it nearly caused an accident. No customer should ever have to experience something that hazardous and disgusting.
The vehicle also had crumbs, debris, and visible buildup throughout, making it clear it had not been properly cleaned before being rented out. The condition was so revolting that my mother refused to even sit in the car in her clothes because of how unsanitary it felt.
I was forced to cut my business trip short and return the vehicle early because driving in those conditions was simply intolerable. Renting out a vehicle in that state is unacceptable and reflects a serious lack of quality control, cleanliness standards, and customer care.
I would strongly caution anyone considering renting from this company to inspect their vehicle thoroughly before leaving the lot. This experience was disturbing, inconvenient, and entirely avoidable.
I apologize for your experience. I do make an honest effort to clean my cars thoroughly after every trip. Unfortunately, there is some deterioration expected due to this being a rental vehicle and not all guests are considerate with the care of vehicles.
That being said, I do believe this review is a gross exaggeration the condition of the car, and frankly harsh and unfair.
Regardless, I will try to make improvements so this doesn't happen again.
Dena •
Everything was good communication was great
Patrick •
Nice, smooth ride 👌
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
Trip start
Trip end
Pickup & return location
Pickup at car location
We’ll send you the exact address once your trip is booked.
Pickup locations
Bring the car to me
Insurance via Travelers
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