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5 seats
Gas
36 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Adaptive cruise control
Backup camera
Brake assist
Lane departure warning
Lane keeping assist
Bluetooth
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.64
11 ratings
Easy instructions. Same area as all car rental pick ups. Smooth and simple. Thanks
Hoang •
This was my first Turo experience and it was great! Great and clear communication and overall an easy process.
Alexis •
I have been on turo since 2021 and have taken several trips. Never once have I encountered such a difficult, frustrating, over the top, treasure hunt of a process to get keys and a vehicle - EVER!! I was given an address, then texted something else. Then given a link to get a key pick up, then the key pick up has 3 different lots try walking to 3 different lots in 106 degree weather AND your host is refusing to answer your call and will only text 😏 it was a horrible experience and I will never ever do that with this company ever again💯💯. UNREAL. the car drove ok. Good on gas but the brakes squealed when you park and back up. It's a big no for me. I don't even know how we found the car or what we actually did I was so delirious from the heat. I went from there straight to the hotel and slept for the rest of the day and went to the hospital for dehydration shortly after. Horrible process but cleanly someone thought it made sense so I'm sure they'll keep it. But I will never again. If I can drive up and retrieve a key, it's a no
Natasha •
To clarify, detailed pickup instructions, a direct walking route, and key-access steps were provided before arrival. Our team responded through Turo messaging so all communication remained documented. After the trip, the vehicle was returned with a strong smoke odor, contrary to our no-smoking policy, and a discount was requested. Given the vehicle’s condition upon return and the nature of this interaction, we would not host this guest again.
The host cancelled this trip last minute. This message was automatically posted by Turo.
Turo •
To clarify, this trip was cancelled by Turo, not by us. Turo cancelled the reservation; we did not initiate the cancellation and were prepared to honor the booking.
Thank you great system!
Derek •
4.64
11 ratings
Easy instructions. Same area as all car rental pick ups. Smooth and simple. Thanks
Hoang •
This was my first Turo experience and it was great! Great and clear communication and overall an easy process.
Alexis •
I have been on turo since 2021 and have taken several trips. Never once have I encountered such a difficult, frustrating, over the top, treasure hunt of a process to get keys and a vehicle - EVER!! I was given an address, then texted something else. Then given a link to get a key pick up, then the key pick up has 3 different lots try walking to 3 different lots in 106 degree weather AND your host is refusing to answer your call and will only text 😏 it was a horrible experience and I will never ever do that with this company ever again💯💯. UNREAL. the car drove ok. Good on gas but the brakes squealed when you park and back up. It's a big no for me. I don't even know how we found the car or what we actually did I was so delirious from the heat. I went from there straight to the hotel and slept for the rest of the day and went to the hospital for dehydration shortly after. Horrible process but cleanly someone thought it made sense so I'm sure they'll keep it. But I will never again. If I can drive up and retrieve a key, it's a no
Natasha •
To clarify, detailed pickup instructions, a direct walking route, and key-access steps were provided before arrival. Our team responded through Turo messaging so all communication remained documented. After the trip, the vehicle was returned with a strong smoke odor, contrary to our no-smoking policy, and a discount was requested. Given the vehicle’s condition upon return and the nature of this interaction, we would not host this guest again.
The host cancelled this trip last minute. This message was automatically posted by Turo.
Turo •
To clarify, this trip was cancelled by Turo, not by us. Turo cancelled the reservation; we did not initiate the cancellation and were prepared to honor the booking.
Thank you great system!
Derek •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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