NEVER AGAIN! The Jaguar XE I rented for our anniversary trip was not even close to the pictures online. First, before I ever picked up the car I messaged to ask if the car would be cleaned and inspected before we drove from TN to NC. I was told it would be visually inspected while it was being cleaned. I should’ve taken that as a no and canceled right away! Picked up the car, which had not been cleaned and actually had disgustingly dirty wheels as well as windows that had to be cleaned before even getting out of the parking lot. Not even a half mile from the pick up spot, the check engine light came on! After pulling over at a gas station, I messaged immediately. After 3 hours hanging around the pick up location, I got no response! Took the car to the Jaguar dealer for it to be hooked up to a computer to see if I should attempt the trip or not. They told me they felt he already knew and they would proceed. Cleaned the car, wasted 6 hours of travel time waiting on an answer! Nothing! No message, no communication whatsoever! For 2 days! After finally messaging me on another subject he told me he has a full time job and isn’t available to answer messages constantly! When I complained about the dirty car, he told me I expected too much and with a $20 profit margin he can’t detail cars between rentals LOL $20? Come on!!! Save yourself the trouble and don’t rent from this guy!!!

Where do I begin, check engine came on, low coolant (which I had to add). Then low washer fluid which I didn't add. Rear seat belt inoperable then TPS light came on added air then found a nail in the tire so I had to have it plugged. Windshield wipers need to be replaced as they are junk. I purposely rented this car thinking it was a luxury car. This car needs some attention.

The car and pick was great I didn’t like how the car drove it was when I got on the highway it was vibrating and I let the host know however everything else went great

It was great thanks for working with my needs this week

East host east pick up!!!