Tesla Model 3

Terry is the best host I have ever never had. He keep his car very clean and very friendly.

AL Liao •

Great host

Derrick •

I rented a 2021 Tesla Model 3 through Turo for a road trip from Florida to Virginia, and the experience was an absolute nightmare.

What should have been a relatively straightforward trip turned into an exhausting, stressful, and incredibly frustrating ordeal. The problems began before I even left. The host was late for the scheduled pickup, the vehicle was not fully charged upon arrival, and there was no emergency charging cable provided.

Throughout the trip, I was forced to stop approximately 20 times to recharge the vehicle, and at one point, it even had to be towed. The battery’s performance was alarmingly poor, raising serious concerns about its overall health and deterioration.

To make matters worse, on two separate occasions, I was unable to charge the vehicle because the host’s Tesla charging account was showing an insufficient balance. This prevented me from charging the car when I needed to, creating additional delays and unnecessary stress during an already difficult trip. This was an entirely separate issue from the vehicle’s poor battery performance and should never have become my responsibility as a renter.

I find it difficult to believe the host was entirely unaware of the vehicle’s declining battery performance before renting it out, particularly for a long-distance trip. At the very least, these limitations should have been disclosed beforehand.

I do want to acknowledge that the host was very polite and courteous throughout our interactions, which I genuinely appreciated. Unfortunately, kindness does not compensate for a vehicle that appears inadequately prepared or potentially unsuitable for a trip of this distance.

I rented this vehicle expecting it to be reliable, properly maintained, and ready for travel. Instead, I spent an unreasonable amount of time searching for charging stations, worrying about running out of power, dealing with payment issues associated with the host’s charging account, and ultimately having the vehicle towed.

Between the delayed pickup, insufficient initial charge, absence of an emergency charging cable, repeated charging failures, and extremely poor driving range, this rental fell well below reasonable expectations.

While I appreciated the host’s pleasant demeanor, the overall experience was unacceptable. I strongly question whether this vehicle should continue to be offered for rental without a thorough evaluation of its battery performance and assurance that its charging account is functional. I would not recommend renting this particular Tesla.

Olivia •

10/10. I rent Teslas all the time, but this was the first time someone gave me app access instead of just a key card. Being able to pre-cool the car from my phone in the Florida heat was amazing. I took it on a road trip to St. Augustine, and despite being a slightly older model, the battery performed exactly like a new Tesla, which I did not expect. Terry was a great host, actually met me in person to make sure I knew how everything worked in the car. I would not hesitate to rent this car again!

Caroline •

Terry was great would rent his vehicle anytime

Kyre •