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5 seats
Gas
32 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Backup camera
Brake assist
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.5
8 ratings
If I could leave zero stars, I would. When I picked up the car, it was visibly dirty with crumbs and on the seats and in the cup holders and a sticky spill on the inside of the passenger door. There was also a large, deep stain on the passenger seat. The gas tank was not full, between full and about 3/4 tank. My friend followed me from the pick up spot and when we got to our location, he informed me that the middle and right brake lights did not work. I took pictures to show the host and when I informed him of the faulty brake lights, which are a serious safety hazard, he became very dismissive, refused to provide a partial refund, and sarcastically told me to enjoy the car until I brought it back. First he told me that he had personally checked the brake lights before renting the car and then he told me that his mechanic had checked the brakes lights and told him that all was well. Ultimately, it is the host’s responsibility to ensure the safety of the vehicle they are renting. This host did not at all seem concerned about my safety or comfort. If you value great customer service, I would not rent a vehicle from this host.
Jodi •
Sorry for you experienced . We cleaned our car inside and out after every trip. My mechanic always 360 checked on all my cars before renting unfortunately non of the brake light were out. Look making customers happy is very important. You text me few hours into renting and complain about stain on the seat that have a cover seat on it and break light dont work and you want 50% of your money back am going to make sure Turo reimburse you 50% back.
The car was a smooth ride, everything works as it should, good speakers as well.
The owner was friendly, easy to communicate with, and very understanding. I had zero complaints and would absolutely rent again. Highly recommend!
Promise •
4.5
8 ratings
If I could leave zero stars, I would. When I picked up the car, it was visibly dirty with crumbs and on the seats and in the cup holders and a sticky spill on the inside of the passenger door. There was also a large, deep stain on the passenger seat. The gas tank was not full, between full and about 3/4 tank. My friend followed me from the pick up spot and when we got to our location, he informed me that the middle and right brake lights did not work. I took pictures to show the host and when I informed him of the faulty brake lights, which are a serious safety hazard, he became very dismissive, refused to provide a partial refund, and sarcastically told me to enjoy the car until I brought it back. First he told me that he had personally checked the brake lights before renting the car and then he told me that his mechanic had checked the brakes lights and told him that all was well. Ultimately, it is the host’s responsibility to ensure the safety of the vehicle they are renting. This host did not at all seem concerned about my safety or comfort. If you value great customer service, I would not rent a vehicle from this host.
Jodi •
Sorry for you experienced . We cleaned our car inside and out after every trip. My mechanic always 360 checked on all my cars before renting unfortunately non of the brake light were out. Look making customers happy is very important. You text me few hours into renting and complain about stain on the seat that have a cover seat on it and break light dont work and you want 50% of your money back am going to make sure Turo reimburse you 50% back.
The car was a smooth ride, everything works as it should, good speakers as well.
The owner was friendly, easy to communicate with, and very understanding. I had zero complaints and would absolutely rent again. Highly recommend!
Promise •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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