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5 seats
Gas
35 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Adaptive cruise control
Backup camera
Blind spot warning
Brake assist
Lane departure warning
AUX input
Bluetooth
USB charger
USB input
Keyless entry
Toll pass
Ski rack
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.53
19 ratings
Pick up and return was very easy. The host was very helpful
Orlando •
Easy pick up and drop off
Erica •
Great host
Keena •
Do not rent!! I arrived on time with my children and had to wait in the hot sun, when I expressed this to him he decided to let me wait in the car but told me I had to wait because he was coming to wash the car first,
I preceded to put my things in the trunk and sat in the car, 30 min later he pulls up to wash the car, didn’t even say hello his exact words “do you want me to run this through the car wash, if so you have to get out” I was already annoyed, I forgot my purse in the car and he drove off, few minutes later he drove back and said “is this your purse, take it out the car” I had $800, when I check my purse I only had $200 remaining the following day,
When I confronted him via text messages he was very rude and unapologetic, very defensive and rude.
Aisha •
Unfortunately, this was not a positive rental experience. The guest arrived approximately 15 minutes after the booking and before the vehicle was fully prepared to accommodate her in the heat we allowed her to wait inside the vehicle while final preparations are being completed. I took the vehicle for a quick wash immediately returned after noticing her belongings were inside.
THREE DAYS INTO THE TRIP THE GUEST CLAIMED MONEY WAS MISSING. AFTER REIVEW CAMERAS SHE OPENED HER BAG AT THE PICKUP ADD
DO NOT BOOK THIS CAR!
My experience with this host was extremely unprofessional from start to finish. Upon arrival, I had to call the host multiple times just to get the code for the vehicle. I was left waiting 15–20 minutes, and when he finally responded by text, his message was simply, “Who this?” I had to explain that I was his Turo customer who had rented the car. That is not how a professional business should operate.
To pick up the vehicle, I was directed to his backyard where there were numerous underage kids drinking, playing ping pong, and blasting loud music. The environment was chaotic and uncomfortable. The host was rude and dismissive throughout the interaction.
Despite the poor experience, I gave him the benefit of the doubt and even extended the rental. During my trip, I received a ticket associated with the vehicle. I immediately paid it and sent proof of payment before he even had to contact me because I wanted to handle the situation responsibly.
Even after all of the negative interactions, I chose not to leave a review because I genuinely had nothing positive to say and wanted to move on. However, the host repeatedly messaged me asking for a 5-star rating. I ignored those requests because I didn’t feel he earned one.
Shortly afterward, he left me a 1-star review—the first negative review I’ve ever received. It felt retaliatory and based purely on the fact that I refused to give him the rating he wanted.
There are plenty of better vehicles and hosts on Turo. This was, unfortunately, one of the worst rental experiences I’ve had.
This version
Guyrmline •
We’re sorry to hear you felt this way about your experience. However, many of the claims made in this review are inaccurate and appear to stem from a separate issue after the trip ended. Following this rental, the guest attempted to book another one of our vehicles but was unable to do so after receiving a low rating based on the overall rental experience. After being informed of this by Turo, this review was posted in retaliation.
4.53
19 ratings
Pick up and return was very easy. The host was very helpful
Orlando •
Easy pick up and drop off
Erica •
Great host
Keena •
Do not rent!! I arrived on time with my children and had to wait in the hot sun, when I expressed this to him he decided to let me wait in the car but told me I had to wait because he was coming to wash the car first,
I preceded to put my things in the trunk and sat in the car, 30 min later he pulls up to wash the car, didn’t even say hello his exact words “do you want me to run this through the car wash, if so you have to get out” I was already annoyed, I forgot my purse in the car and he drove off, few minutes later he drove back and said “is this your purse, take it out the car” I had $800, when I check my purse I only had $200 remaining the following day,
When I confronted him via text messages he was very rude and unapologetic, very defensive and rude.
Aisha •
Unfortunately, this was not a positive rental experience. The guest arrived approximately 15 minutes after the booking and before the vehicle was fully prepared to accommodate her in the heat we allowed her to wait inside the vehicle while final preparations are being completed. I took the vehicle for a quick wash immediately returned after noticing her belongings were inside.
THREE DAYS INTO THE TRIP THE GUEST CLAIMED MONEY WAS MISSING. AFTER REIVEW CAMERAS SHE OPENED HER BAG AT THE PICKUP ADD
DO NOT BOOK THIS CAR!
My experience with this host was extremely unprofessional from start to finish. Upon arrival, I had to call the host multiple times just to get the code for the vehicle. I was left waiting 15–20 minutes, and when he finally responded by text, his message was simply, “Who this?” I had to explain that I was his Turo customer who had rented the car. That is not how a professional business should operate.
To pick up the vehicle, I was directed to his backyard where there were numerous underage kids drinking, playing ping pong, and blasting loud music. The environment was chaotic and uncomfortable. The host was rude and dismissive throughout the interaction.
Despite the poor experience, I gave him the benefit of the doubt and even extended the rental. During my trip, I received a ticket associated with the vehicle. I immediately paid it and sent proof of payment before he even had to contact me because I wanted to handle the situation responsibly.
Even after all of the negative interactions, I chose not to leave a review because I genuinely had nothing positive to say and wanted to move on. However, the host repeatedly messaged me asking for a 5-star rating. I ignored those requests because I didn’t feel he earned one.
Shortly afterward, he left me a 1-star review—the first negative review I’ve ever received. It felt retaliatory and based purely on the fact that I refused to give him the rating he wanted.
There are plenty of better vehicles and hosts on Turo. This was, unfortunately, one of the worst rental experiences I’ve had.
This version
Guyrmline •
We’re sorry to hear you felt this way about your experience. However, many of the claims made in this review are inaccurate and appear to stem from a separate issue after the trip ended. Following this rental, the guest attempted to book another one of our vehicles but was unable to do so after receiving a low rating based on the overall rental experience. After being informed of this by Turo, this review was posted in retaliation.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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