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5 seats
Gas
23 MPG
Automatic transmission
Trip start
Trip end
Insurance via Travelers
Backup camera
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
GPS
Toll pass
Heated seats
Sunroof
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
4.87
175 ratings
Will be booking again!!! Thanks Paige!!!!
Kimetrica •
Great host , reasonable price , and good car . Will return for service soon
Rondd •
Before returning the car, I carefully read the return instructions, which clearly stated that I was responsible for returning the vehicle with the same amount of gas it had when I picked it up. I made sure to stop and fill the tank before dropping it off.
To my surprise, I later received an invoice charging me for gas. I reached out to explain that I had already filled the tank, but the response I received didn't make sense or address my concern.
After dropping off the car, I remained at the location for about 20 minutes waiting for my ride. During that time, no one mentioned any issue with the fuel level. If there had been a concern, it could have easily been discussed before I left.
Overall, this experience was disappointing. Being charged for something I had already paid for, along with the lack of a clear explanation, left me feeling that the process was unfair. I recommend future renters keep their gas receipts and take photos of the fuel gauge before returning the vehicle.
Gabriela •
Turo reviews every gas reimbursement. Unfortunately if it wasn’t returned full , it will have to be refilled for the next guest . Sorry for the inconvenience
Great response time, car runs magnificent. Very clean vehicle . Would definitely book again with Paige.
Lucas •
I am very disappointed with my rental experience. I had a reservation for a specific pickup time, yet when I arrived, my vehicle was nowhere near ready. I repeatedly asked for updates, and Ecker was very nonchalant about the situation, continually telling me they were “almost done.”
The problem was that when I finally received the vehicle, it was obvious that no one had even started cleaning it when I first arrived. Had I shown up exactly at my scheduled pickup time, I likely would have been waiting well over an hour.
A reservation should mean the vehicle is ready when promised, or at the very least customers should receive honest communication about delays. Instead, I was given vague updates and left waiting unnecessarily. Poor preparation and poor customer service made for a frustrating experience.
Laval •
The Guest returned the car late one hour ,to offset the inconvenience
Guest wanted a free day but unfortunately that wasn’t an option since The cars get booked up fast on The Weekends .
Sorry for the inconvenience
4.87
175 ratings
Will be booking again!!! Thanks Paige!!!!
Kimetrica •
Great host , reasonable price , and good car . Will return for service soon
Rondd •
Before returning the car, I carefully read the return instructions, which clearly stated that I was responsible for returning the vehicle with the same amount of gas it had when I picked it up. I made sure to stop and fill the tank before dropping it off.
To my surprise, I later received an invoice charging me for gas. I reached out to explain that I had already filled the tank, but the response I received didn't make sense or address my concern.
After dropping off the car, I remained at the location for about 20 minutes waiting for my ride. During that time, no one mentioned any issue with the fuel level. If there had been a concern, it could have easily been discussed before I left.
Overall, this experience was disappointing. Being charged for something I had already paid for, along with the lack of a clear explanation, left me feeling that the process was unfair. I recommend future renters keep their gas receipts and take photos of the fuel gauge before returning the vehicle.
Gabriela •
Turo reviews every gas reimbursement. Unfortunately if it wasn’t returned full , it will have to be refilled for the next guest . Sorry for the inconvenience
Great response time, car runs magnificent. Very clean vehicle . Would definitely book again with Paige.
Lucas •
I am very disappointed with my rental experience. I had a reservation for a specific pickup time, yet when I arrived, my vehicle was nowhere near ready. I repeatedly asked for updates, and Ecker was very nonchalant about the situation, continually telling me they were “almost done.”
The problem was that when I finally received the vehicle, it was obvious that no one had even started cleaning it when I first arrived. Had I shown up exactly at my scheduled pickup time, I likely would have been waiting well over an hour.
A reservation should mean the vehicle is ready when promised, or at the very least customers should receive honest communication about delays. Instead, I was given vague updates and left waiting unnecessarily. Poor preparation and poor customer service made for a frustrating experience.
Laval •
The Guest returned the car late one hour ,to offset the inconvenience
Guest wanted a free day but unfortunately that wasn’t an option since The cars get booked up fast on The Weekends .
Sorry for the inconvenience
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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