Toyota Mirai

Loved this car. And love the host.

Christylynn •

⭐ 1/5 Stars – What Started as a Great Rental Turned Into an Absolute Nightmare!

What initially seemed like a great rental experience quickly turned into an extremely disappointing and stressful nightmare. I strongly encourage anyone considering renting this vehicle to DO YOUR RESEARCH BEFORE BOOKING!

First, this vehicle runs on hydrogen fuel, which costs approximately $30 per kilogram! I ended up spending nearly $200 just to refuel this vehicle, making the overall experience more expensive than renting and fueling a V8 truck. The fuel costs alone made this rental a terrible value.

Unfortunately, the situation only got worse.

After expressing my frustration about the outrageous hydrogen fuel prices, I was suddenly faced with a damage claim from the host, alleging scuff marks and paint transfer on the lower passenger-side bumper. I NEVER hit another vehicle, was NEVER involved in an accident, and returned the vehicle without any significant visible damage that I was aware of.

What makes this experience even more concerning is that the host initially communicated with me directly through personal text messages regarding the alleged damage, only for the situation to escalate into a formal Turo claim that I am now having to dispute.

I cannot prove the host’s intentions, but the timing of this damage claim, coming after I complained about the fuel expenses, makes me seriously question whether this was retaliatory.

Instead of enjoying what should have been a straightforward rental experience, I have been left dealing with unnecessary stress, allegations I strongly disagree with, and the possibility of being charged for damage I do not believe I caused.

MY ADVICE TO FUTURE RENTERS: Don’t judge a rental by its appearance or initial price. Research the vehicle’s fuel requirements, the actual cost of refueling, and the potential complications before booking. What appears to be a good deal can quickly become an expensive headache.

I went from being a satisfied customer to regretting this entire rental experience.

I WOULD NOT RENT FROM THIS HOST AGAIN, AND I WOULD NOT RECOMMEND THIS EXPERIENCE TO ANYONE.

A rental should be convenient and enjoyable, not leave you fighting a damage claim after returning the vehicle.

Roberto •

Car was clean and drove smoothly. Hydrogen gas wasn't as expensive as the Internet makes it out be, just limited fueling stations but weren't difficult to find. Host were EXTREMELY nice & great with communication. Will rent from them again!

Trish •

I honestly loved the car. CarPlay was an easy connect and everything else was easy to use! A very very nice car.

Anya •

Great host , great communication, great everything overall will be renting again

Brayan •