I have rented from Zylls multiple times, and until this trip, my experiences were always 5 stars, excellent. Co-hosts such as Harun, Onur, Hakan, and others have always been professional, respectful, and easy to work with.

Unfortunately, this experience was completely different.

When I questioned a charge and provided photos supporting my position, co-host Jordan immediately became argumentative and repeatedly accused me of cheating and lying. At no point did I feel like I was being treated with professionalism or basic respect as a customer.

I’ve completed numerous Turo rentals, including several with this host, and have never experienced anything like this. Disagreements happen, but there is a respectful way to handle them. Being accused of dishonesty simply because I disputed a charge was disappointing and unnecessary.

I hope ownership addresses this issue because Jordan’s conduct does not reflect the level of customer service I previously experienced with Zylls. Based on this interaction alone, I would not rent a vehicle managed by Jordan again.

Host was great and car was great!
Will rent from again!

Great gas. Cheapest and most convenient fill up. Lmk if you’re tryna sell it.

Great host per usual and great ride.

Quite an amazing experience I will definitely work with him again