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5 seats
Gas
31 MPG
Automatic
Trip start
Trip end
Insurance via Travelers
Backup camera
Brake assist
AUX input
Bluetooth
USB input
Keyless entry
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
2-hour pickup window
No need to modify your trip unless you’re running more than 2 hours late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Unlimited distance
$100/day
Unlimited distance
$100/day
4.0
3 ratings
Responded quickly very helpful.
Kari •
Unfortunately, this rating isn’t going to be very good, but it is an honest and fair rating. I reserved this car for an 8:30 am pickup. Although I did get information to rake the Sky Train to Economy Parking, it wasn’t until I sent a message in the Turo portal, texted the host and called the host (no reply in any of those attempts) then called Turo customer service that I finally got the garage information and parking space at 8:16 am.
Okay— I’m at the car and ready to go. This car was, without a doubt, the worst car I’ve ever rented from any company. The car vibrates so badly that I pulled over while still in the Economy Parking lot and sent a text to the host regarding my concern about the car and the excessive vibration. I’m actually shocked that Turo allows this car to be in the rental pool.
While Josh was kind to me (in spite of my frustrations) he had one excuse after another. (“I was on a line with another customer”—then don’t wait until the last minute to send me the final information; “we are a small startup company renting our cars through Turo and we’re saving money to get the car fixed”—uh…not my problem; “oh, sorry about that, I thought I sent you a reply but it’s still in my inbox” when I inquired for a second time about adding a driver. I could go on…)
I’m sure Josh will get his business sense soon enough, but I’d stay clear of his rentals until that happens.
Allen •
4.0
3 ratings
Responded quickly very helpful.
Kari •
Unfortunately, this rating isn’t going to be very good, but it is an honest and fair rating. I reserved this car for an 8:30 am pickup. Although I did get information to rake the Sky Train to Economy Parking, it wasn’t until I sent a message in the Turo portal, texted the host and called the host (no reply in any of those attempts) then called Turo customer service that I finally got the garage information and parking space at 8:16 am.
Okay— I’m at the car and ready to go. This car was, without a doubt, the worst car I’ve ever rented from any company. The car vibrates so badly that I pulled over while still in the Economy Parking lot and sent a text to the host regarding my concern about the car and the excessive vibration. I’m actually shocked that Turo allows this car to be in the rental pool.
While Josh was kind to me (in spite of my frustrations) he had one excuse after another. (“I was on a line with another customer”—then don’t wait until the last minute to send me the final information; “we are a small startup company renting our cars through Turo and we’re saving money to get the car fixed”—uh…not my problem; “oh, sorry about that, I thought I sent you a reply but it’s still in my inbox” when I inquired for a second time about adding a driver. I could go on…)
I’m sure Josh will get his business sense soon enough, but I’d stay clear of his rentals until that happens.
Allen •
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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