To rent a car on Turo in Canada, you must create a Turo account, be 23 years old or older with a valid driver’s license, and get approved to drive on Turo. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for future road trips, business trips, and family vacations!

To rent a car on Turo in Canada, you must be 23 or older.

You don’t need personal insurance coverage to book a car on Turo. If you do have your own auto insurance policy, the protection plan you select — purchased from Economical Insurance Company in Alberta, Nova Scotia, New Brunswick, Newfoundland and Labrador, Ontario, Prince Edward Island and Quebec, and Insurance Corporation of British Columbia (ICBC) in British Columbia — will supplement your existing coverage.*

When booking a car on Turo, you’ll choose between three protection plans — Premier, Standard, or Minimum — to get the level of coverage that’s right for you. With each plan, you’re covered with liability insurance purchased from Economical Insurance Company in Alberta, Nova Scotia, New Brunswick, Newfoundland and Labrador, Ontario, Prince Edward Island and Quebec, and Insurance Corporation of British Columbia (ICBC) in British Columbia — $2,000,000 for all plans.

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promotions, discounts, and deals on car rental.

Yes there is — whether you want to rent a car for three days, three months, or even longer, you can on Turo. You’ll find discounted prices on bookings lasting 3+, 7+, or 30+ days, so you can get the best deals and lowest rates possible by booking longer trips.

Some hosts offer unlimited distance for a trip; others set a daily distance limit — you’ll need to check on each rental car individually to see if this service is provided. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

Yes, multiple guests can drive the car you rent on Turo, as long as they are all approved to drive. The primary driver (whoever rented the car) can add additional drivers with no fees or additional charges. Only the primary driver can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add additional drivers before your trip starts, though guests can request to add a driver while a trip is in progress.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.

In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

The cost of car rental in Ottawa can vary depending on car type, booking length, extras, and delivery. For cheap car rental in Ottawa, look out for discounts on longer-duration bookings and early bookings.