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5 seats
Hybrid
Automatic
Trip start
Trip end
Protection provided by Turo Travels Mutual
Adaptive cruise control
Backup camera
Blind spot warning
Brake assist
Lane departure warning
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
GPS
Keyless entry
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add drivers anytime after booking
30-minute pickup window
No need to modify your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Child safety seat
$75/trip1 available
Unlimited distance
$75/day
4.48
23 ratings
Had A Great Experience With This Host! Bit of a mixup at the start with which item to pick up, but resolved within minutes. Thanks Again 🙏🏾
Nemani •
Thank you for your kind feedback! We're glad the initial mix-up was resolved quickly and that you had a great overall experience. We also appreciate your feedback regarding the vehicle's cleanliness and will continue working to maintain our cleaning standards. We hope to host you again soon!
Tom and the UR Drive Team
⭐ 1/5 – Very Disappointing Customer Service
We rented a car through Turo today. Unfortunately, there was an issue with the booking system after we changed our reservation date, as it was still showing the incorrect time. Because of this, we had to make a last-minute adjustment and move our booking by 30 minutes.
What disappointed us the most was the attitude of one of the male staff members. He was extremely rude, unfriendly, and unprofessional towards us.
What made the experience even more uncomfortable was that we noticed a clear difference in how he treated us compared to white customers. As Asian customers, we felt that we were treated unfairly and differently because of our race. I don’t know the staff member’s name, but his attitude made us feel very unwelcome.
To be fair, the car itself was great, and Turo’s customer support was very responsive and helpful. We genuinely appreciated that.
However, good customer service is just as important as a good vehicle. A little kindness, patience, and respect would have made a huge difference.
My one-star rating is specifically for the extremely poor customer service we received from this male staff member, not for the car or Turo’s customer support.
Based on our experience, I would be hesitant to recommend this rental location to other Asian customers. No customer should be made to feel uncomfortable or treated differently because of their background.
Kiew Jik •
Thank you for sharing your feedback. We sincerely apologise for the experience you had with our staff and the inconvenience caused by the booking issue. We take your concerns regarding customer service and the treatment you described very seriously and will raise this with our management team for review. We appreciate your positive comments about the vehicle and co-host support, and we're sorry we fell short of your expectations.
Tom and the UR Drive Team
The host canceled this trip 3 days before it started. This message was automatically posted by Turo.
Turo •
The host cancelled this trip 20 hours before it started. This message was automatically posted by Turo.
Turo •
Great car easy to deal with staff just the fuel economy on long drives isn't great
Harshdeep •
Thank you for your review! We're glad you had a smooth experience with our team and enjoyed the car. We hope to host you again in the future!
Regards,
UR Drive & the Co-host Team
4.48
23 ratings
Had A Great Experience With This Host! Bit of a mixup at the start with which item to pick up, but resolved within minutes. Thanks Again 🙏🏾
Nemani •
Thank you for your kind feedback! We're glad the initial mix-up was resolved quickly and that you had a great overall experience. We also appreciate your feedback regarding the vehicle's cleanliness and will continue working to maintain our cleaning standards. We hope to host you again soon!
Tom and the UR Drive Team
⭐ 1/5 – Very Disappointing Customer Service
We rented a car through Turo today. Unfortunately, there was an issue with the booking system after we changed our reservation date, as it was still showing the incorrect time. Because of this, we had to make a last-minute adjustment and move our booking by 30 minutes.
What disappointed us the most was the attitude of one of the male staff members. He was extremely rude, unfriendly, and unprofessional towards us.
What made the experience even more uncomfortable was that we noticed a clear difference in how he treated us compared to white customers. As Asian customers, we felt that we were treated unfairly and differently because of our race. I don’t know the staff member’s name, but his attitude made us feel very unwelcome.
To be fair, the car itself was great, and Turo’s customer support was very responsive and helpful. We genuinely appreciated that.
However, good customer service is just as important as a good vehicle. A little kindness, patience, and respect would have made a huge difference.
My one-star rating is specifically for the extremely poor customer service we received from this male staff member, not for the car or Turo’s customer support.
Based on our experience, I would be hesitant to recommend this rental location to other Asian customers. No customer should be made to feel uncomfortable or treated differently because of their background.
Kiew Jik •
Thank you for sharing your feedback. We sincerely apologise for the experience you had with our staff and the inconvenience caused by the booking issue. We take your concerns regarding customer service and the treatment you described very seriously and will raise this with our management team for review. We appreciate your positive comments about the vehicle and co-host support, and we're sorry we fell short of your expectations.
Tom and the UR Drive Team
The host canceled this trip 3 days before it started. This message was automatically posted by Turo.
Turo •
The host cancelled this trip 20 hours before it started. This message was automatically posted by Turo.
Turo •
Great car easy to deal with staff just the fuel economy on long drives isn't great
Harshdeep •
Thank you for your review! We're glad you had a smooth experience with our team and enjoyed the car. We hope to host you again in the future!
Regards,
UR Drive & the Co-host Team
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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