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5 seats
Diesel
4.9 L/100km
Automatic
Trip start
Trip end
Protection provided by Turo Travels Mutual
Backup camera
Blind spot warning
Brake assist
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
GPS
Keyless entry
Leather seats
LED Headlights
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Unlimited distance
$60/day
Child safety seat
$75/trip1 available
Child safety seat
$75/trip1 available
Child safety seat
Child Car Seats & Boosters Australia is a family-friendly destination, and travelers with children will appreciate not having to pack or rent separate car seats.
$75/trip1 available
4.88
52 ratings
Very disappointing experience overall.
I specifically booked an Audi Q5 40 TDI quattro, and the night before the trip I was told it would not be available. I was then given a lower-spec Q5 35 TDI instead. That was frustrating because I had deliberately chosen and paid for the higher-spec vehicle.
Communication was also poor. I was unable to contact UR Drive by phone, and message responses were slow at times, which made the last-minute vehicle change more stressful than it needed to be.
The replacement car itself was clean and reliable, but that does not change the fact that I received a different and lower-spec vehicle than the one I booked.
I specifically requested a partial refund to reflect the downgrade and inconvenience, but this was denied. Instead, I was offered a 10% discount on a future booking, which is of no value to me because after this experience I do not intend to use the service again.
Turo support was also extremely unhelpful and did not provide any meaningful resolution.
I would not book with UR Drive again, and I would be very cautious about relying on Turo if the exact vehicle you book is important to you.
KRISTOPHER •
We sincerely apologise for the inconvenience caused by the last-minute vehicle change. We understand your frustration and appreciate your feedback regarding the communication and replacement vehicle.
Tom and the UR Drive Team
Muz was awesome. Very well done.
Malan •
Thank you for the great feedback! We’re glad to hear you had a positive experience with Muz. We really appreciate your kind words and hope to host you again!
Regards,
UR Drive & the Co-host Team
10/10 service
Rajat •
Thank you for your review. We look forward to hosting you again on your future trips.
Regards,
UR Drive & the Co-host Team
very good car and services
Hiếu •
Thank you for your review! We're glad you enjoyed the vehicle and our service. We look forward to hosting you again on your next trip.
Regards,
UR Drive & the Co-host Team
We had a good pick and return car. We had a puncture tire that needed to be changed. We had miscommunication on the phone which said yes to change tire and no answer written on the chat or no answer after sometime a week. A bit stressful situation. Maybe too many people are host. I counted 11 persons as hosts. Hard to find info on the web site about tire problem. The car was good otherwise. Too bad our problem was not solved efficiently.
Pierre •
Service expectations differed significantly. While polite, communication & timelines were challenging. We wish them well & feel our services may not be the best fit for any future bookings.
Cheers from
UR Drive & the co-hosts team
4.88
52 ratings
Very disappointing experience overall.
I specifically booked an Audi Q5 40 TDI quattro, and the night before the trip I was told it would not be available. I was then given a lower-spec Q5 35 TDI instead. That was frustrating because I had deliberately chosen and paid for the higher-spec vehicle.
Communication was also poor. I was unable to contact UR Drive by phone, and message responses were slow at times, which made the last-minute vehicle change more stressful than it needed to be.
The replacement car itself was clean and reliable, but that does not change the fact that I received a different and lower-spec vehicle than the one I booked.
I specifically requested a partial refund to reflect the downgrade and inconvenience, but this was denied. Instead, I was offered a 10% discount on a future booking, which is of no value to me because after this experience I do not intend to use the service again.
Turo support was also extremely unhelpful and did not provide any meaningful resolution.
I would not book with UR Drive again, and I would be very cautious about relying on Turo if the exact vehicle you book is important to you.
KRISTOPHER •
We sincerely apologise for the inconvenience caused by the last-minute vehicle change. We understand your frustration and appreciate your feedback regarding the communication and replacement vehicle.
Tom and the UR Drive Team
Muz was awesome. Very well done.
Malan •
Thank you for the great feedback! We’re glad to hear you had a positive experience with Muz. We really appreciate your kind words and hope to host you again!
Regards,
UR Drive & the Co-host Team
10/10 service
Rajat •
Thank you for your review. We look forward to hosting you again on your future trips.
Regards,
UR Drive & the Co-host Team
very good car and services
Hiếu •
Thank you for your review! We're glad you enjoyed the vehicle and our service. We look forward to hosting you again on your next trip.
Regards,
UR Drive & the Co-host Team
We had a good pick and return car. We had a puncture tire that needed to be changed. We had miscommunication on the phone which said yes to change tire and no answer written on the chat or no answer after sometime a week. A bit stressful situation. Maybe too many people are host. I counted 11 persons as hosts. Hard to find info on the web site about tire problem. The car was good otherwise. Too bad our problem was not solved efficiently.
Pierre •
Service expectations differed significantly. While polite, communication & timelines were challenging. We wish them well & feel our services may not be the best fit for any future bookings.
Cheers from
UR Drive & the co-hosts team
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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