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8 seats
Gas
10.4 L/100km
Automatic
Trip start
Trip end
Protection provided by Turo Travels Mutual
Backup camera
Brake assist
Lane departure warning
Lane keeping assist
Android Auto
Apple CarPlay
Bluetooth
USB charger
USB input
GPS
Convenience
Skip the rental counter
Use the app for pickup and return instructions
Add additional drivers for free
30-minute return grace period
No need to extend your trip unless you’re running more than 30 minutes late
Peace of mind
No car wash necessary, but keep the vehicle tidy
Free access to 24/7 roadside assistance
24/7 customer support
Add optional Extras to your trip at checkout.
Child safety seat
$75/trip1 available
Unlimited mileage
$60/day
2.5
2 ratings
Pick up location could be better.
Muhammad Haiqal •
Thank you for your feedback. We appreciate you sharing your experience and will continue working to improve the pickup process.
Regards,
UR Drive & the Co-host Team
Avoid Kia Carnival 520CH5 as too may issue.
1 star due to multiple serious issues with the vehicle that affected both safety and comfort throughout our trip.
Firstly, the third-row right-side seat sensor/alarm has been faulty since day one. It constantly triggers even when no one is seated, which creates continuous warning sounds. This has been extremely distracting while driving, especially with children and elderly passengers on board.
Secondly, the second-row middle seatbelt is not functioning properly. It is very difficult to pull out, sometimes taking 5–10 minutes just to fasten, and it does not retract automatically after use. This is a clear safety concern.
In addition, the media system frequently activates on its own with sudden loud audio, which is both unexpected and dangerous while driving. The Bluetooth connection is also unstable and disconnects repeatedly, requiring constant setup during the trip.
We reported these issues via the Turo app and were advised to return the vehicle for inspection. However, after bringing it back, we were told nothing could be fixed and were only offered a Van swap. This situation suggests the car was not properly checked before being rented out.
Our family, including overseas visitors, had their travel experience negatively impacted. While the trip itself was enjoyable, the vehicle did not meet basic safety and reliability standards. Makes me wondering it might be the reason why we was asked to change car a week before our trip as it is faulty after the renter before us. Not a pleasant experience will not recommend.
Chun-Pei •
Service expectations differed significantly. While polite, communication & timelines were challenging. We wish them well & feel our services may not be the best fit for any future bookings.
Cheers from
UR Drive & the co-hosts team
The host cancelled this trip 53 minutes before it started. This message was automatically posted by Turo.
Turo •
Booking was cancelled to swap the guest to another vehicle.
2.5
2 ratings
Pick up location could be better.
Muhammad Haiqal •
Thank you for your feedback. We appreciate you sharing your experience and will continue working to improve the pickup process.
Regards,
UR Drive & the Co-host Team
Avoid Kia Carnival 520CH5 as too may issue.
1 star due to multiple serious issues with the vehicle that affected both safety and comfort throughout our trip.
Firstly, the third-row right-side seat sensor/alarm has been faulty since day one. It constantly triggers even when no one is seated, which creates continuous warning sounds. This has been extremely distracting while driving, especially with children and elderly passengers on board.
Secondly, the second-row middle seatbelt is not functioning properly. It is very difficult to pull out, sometimes taking 5–10 minutes just to fasten, and it does not retract automatically after use. This is a clear safety concern.
In addition, the media system frequently activates on its own with sudden loud audio, which is both unexpected and dangerous while driving. The Bluetooth connection is also unstable and disconnects repeatedly, requiring constant setup during the trip.
We reported these issues via the Turo app and were advised to return the vehicle for inspection. However, after bringing it back, we were told nothing could be fixed and were only offered a Van swap. This situation suggests the car was not properly checked before being rented out.
Our family, including overseas visitors, had their travel experience negatively impacted. While the trip itself was enjoyable, the vehicle did not meet basic safety and reliability standards. Makes me wondering it might be the reason why we was asked to change car a week before our trip as it is faulty after the renter before us. Not a pleasant experience will not recommend.
Chun-Pei •
Service expectations differed significantly. While polite, communication & timelines were challenging. We wish them well & feel our services may not be the best fit for any future bookings.
Cheers from
UR Drive & the co-hosts team
The host cancelled this trip 53 minutes before it started. This message was automatically posted by Turo.
Turo •
Booking was cancelled to swap the guest to another vehicle.
No smoking allowed
Smoking in any Turo vehicle will result in a $150 fine
Keep the vehicle tidy
Unreasonably dirty vehicles may result in a $150 fine
Refuel the vehicle
Missing fuel may result in an additional fee
No off-roading
Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.
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