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First time using Turo and the experience was great! A lot cheaper than Hertz or other popular car rental places. The process of picking the vehicle up at the airport when I land was great and easy. The car looked great and was a very smooth ride. Returning the car back at the airport garage was easy and convenient. Would definitely recommend this vehicle to anyone visiting Portland.
Great vehicle. Easy and quick pick up and drop off. Fastest car rental I’ve ever had.
Rental experience was great. Would rent again for ease of access, accommodation, and cleanliness. This particular vehicle has enhanced autopilot and made long distance driving very easy. Jeff has a rental car and lodging package so take advantage of this package for an easy Portland stay.
I had an awesome experience renting a car from Huajie! He made pickup/drop off super easy and convenient and also contact-less, for a very covid safe experience. I was new to turo and rental car process, and Huajie was there to answer all of my questions/hiccups I faced with a super fast response time. Also, the car was a blast to drive! If you are looking for someone to rent a car from, look no further than Huajie!!
this is the best rental we’ve ever experienced! very clean & such a breeze with picking up the car from & back to the airport. thank you again!
Car was perfect for our one week trip to Portland. Filled up only once in our whole trip thanks to the great MPG! Would definetly recommend booking this car!
Lux Rental was an amazing choice. I was going to visit family for my few days off from work and wanted to drive something a little more stylish then my current car. I rented the Mercedes E-Class and it was definitely a great experience. The car was well taken care of and made for a great trip!
Easy 5 stars - pickup & return was seamless, the car ran amazing, and Joey was very friendly & communicative throughout. Would definitely recommend if you're in the Portland area!
Alex’s communication throughout the trip was great! He made the pick up and drop off process extremely easy. (Went to short term parking so the walk was very short). The car was also really nice! Has safety bells and whistles on it I didn’t even know existed. Rent this car and cruise around OR!
Roberts car was great! Had no problems during my 4 day rental! Would defiantly rent from him again!
Alexander’s car was perfect for my trip. It is nicely equipped and the host was extremely responsive! I wouldn’t hesitate to rent from Alexander again!
Good communication. Great vehicle, convenient location for me. I travel to Portland regularly for business and will always rent from Lux.
Yiran was responsive and delivered the car to the airport on time. Pick up and drop off was a breeze! I would definitely recommend his service to anyone in the Portland area.
Joey is great to work with. The car was awesome. Would definitely rent with him again.
Amazing experience! An incredibly fun car, paired with great customer service. A+ trip, I highly recommend!
Loved this little car! First time in PDX and driving out of state. This car made it easy. Ryan was awesome! Car was clean. Def will rent again
Car was immaculately cleaned, in great running condition and is as described. It really is fully loaded. Pick up and drop off was seamless. Great experience with Jason. I highly recommend you rent with him.
What a great experience! Yiran was a pleasure to do business with. For a guy who drives big trucks and SUV's, this car was a fun new experience while on vacation. The car was in perfect shape. Next time my husband or I find ourselves in Portland, we'll for sure rent from Yiran again.
This is my 2nd time renting from Huajie, and I will rent from him again the next time I'm in town. He makes it very convenient to pick up and drop off the car. The car is spotless and well maintained. Huajie is highly communicative and easy to work with.
It was a great experience! Renting from Tai, was way more worth it than a conventional rental company. I communicated via phone call every time & was always able to get a hold of someone to help me. 👍
Very clean car. Very friendly owner and hospitable. Highly recommend him for your trip!
My very first Turo experience and the entire process went smoothly. Thank you Loc and Eric for letting me borrow such a clean car! Would love to rent it again the next time I’m in the area!
Really easy process, and Joey is super professional and experienced...highly recommended. Would definitely use him if we come to Portland again.
Chris was awesome! The car was awesome! Unfortunately someone backed into the car while I had it but Chris was super understanding and made the rest of the trip very easy! Would defintely recommend him and I will defintely be using him again next time in Oregon!
This is not a new car. It lacks the amenities we have all gotten used to such as USB ports and backup camera. It is a great car, though. It driver amazing and has great room for a family. The guys renting were so fantastic too. Can’t beat this Audi.
Luis was very helpful. The car was tight and I had no problems. Great trip, highly recommended.
Jack is communicative and helpful, and his Tesla is a great car. Would definitely rent again.
Instructions to get the car were very clear. Robert was nice & very informative when any questions were asked on my part. Car was clean, and very nice ride. Was fairly cheap to fill up too. Overall, a great experience! Thank you.
Great car and great service. Joey was great with communication and helping out. Will start renting only from him
Tai and the team are always extremely helpful, reasonable, and easy to work with. Definitely my go to car rental service when I am in the area.
BEST HOST EVER and great car! I have been making frequent trips from Memphis to the PNW to visit my elderly father; the 2019 VW Bug has been a fun economic car to drive while I’m in the area. I will faithfully rent from Huajie again.
Robert was exceedingly easy to work with. He was helpful and communicative. The car was clean and perfect for getting around the city.
This was my first time and I could not have been more pleased. A big thank you to Tung. The car was nice and the extra touches were great.
It’s like driving a brand new car. Very gas efficient too. Would definitely recommend and Tung is really nice.
Perfect host. Fast communication, completely seamless rental experience. The car itself is gorgeous and well-equipped. Very easy to get around Portland’s tight corners and sharp, winding hills in this! Navigation screen is easily one of the best I’ve seen thanks to a digital dashboard display where the map can be optionally set to take up most of the screen, placed in front of you right where you need it.
Joey did great nice clean car. Met us at the airport and dropped us off. Great first experience with TURO
Alex was very helpful in getting us a replacement car key which we lost. We eventually got home that day all due to Alex’s help and communication.
The car is clean and very gas efficient. The hosts are absolutely amazing. Very professional and kind. I fully recommend them.
Joey was great! Super communicative and accommodating. The car ran smooth and was clean/great!
First time using Turo. Also first time driving a smart car and it was surprisingly zippy. Yiran was great, pickup and dropoff was easy.
Fun car to drive. Has a couple cosmetic issues (rims scratched up for example) and the volume button isn’t accessible except on the steering wheel but decent value for the price.
Great folks to work with. Picked me up at 1130pm and dropped me off after I returned rental free of charge ( gave 5 dollars tip each time out of courtesy). Car was amazing and for same price you get a toyota corolla on any of the major competitors like hertz and national. Would you like to roll around in a corolla or mercedes? The choice is yours. Thanks again.
The car was better than I imagined. We had a small hickup but Yikui responded and handled it right away.
I drive a Ford Explorer so when renting this car, it was difficult to adjust to low views and seat adjustments; never could find the sweet spot. The customer service is what will bring me back to rent again. The fellas at the dealership were more than accommodating. The car is very nice but you can tell that previous drivers may not have followed some the Turo's rules. Smelled a bit like smoke, covered up, to the the best the dealer's ability, and a speaker is blown behind the passenger seat. It was a challenge to get Apple Carplay going but after watching a YouTube video, I was good to go. Super flashy and received a lot of compliments. With the great customer service and large selection of vehicles to chose from, these guys are who you want to work with!
Fantastic, clean car. Picked up and dropped off at airport at exactly when they said they would. Def recommend.
Gabe was super easy to work with and his Model 3 was so much fun to drive! We will rent again through Gabe next time we come visit.
Car rental experience was great, and convenient. Tai was accommodating with some changes that came up. Staff was professional and friendly. Would definitely recommend and use their services again when visiting PDX.
Such a great choice to rent a car. We were able to get around and check out Portland. The car was clean and Joey was super friendly. Would def rent again!
Awesome Phil , very accommodating to your needs . Very clean vehicle I will be back to rent again and again again 10 stars . A lot easier to deal with instead of the old car rental places...
Very professional, fabulous car (VW Beetle). Huajie is TOP NOTCH!!! Numerous positive things about to say about Huajie’s customer service and my car rental experience... thanks so much!!! Definitely will continue renting this car on my future PDX trips.
The car was great and very clean. Huajie was very helpful and communion was great. This was the easiest and fastest car rental I’ve ever done. If I’m ever back in town I will definitely be renting from him again!
This is by far the BEST experience I’ve had with any car rental. They are extremely reliable and if needed, they are always there if you need to get ahold of them. I wish there was Lux Rental everywhere. I appreciate your guys customer service and thanks for a good time!
This car rental was amazing! Pablo was wonderful and made the pickup and drop off from the airport super easy. The car drove great, and was really clean! Will rent again!
Really enjoyed my experiences with Lux Rental -- these guys know their cars and are on point with their operation. Tai, Dave and Boa are all friendly and helpful. The location is close to PDX and makes for easy pick up and drop off. The GT350 has an amazing engine and the exhaust note is one of the best out there. If you are a driving enthusiast, get behind the wheel of a Shelby GT350.
Great and convenient free pick up from the airport!!! It was great experience thank you ..
I rented Adam’s 2013 Model S to see how these cars age. The answer was VERY well. The car is in very good shape and even though it is 6 years older than my car back home, it still felt like I was driving the future. It’s not the technically the performance version but it was still faster than my GTO. I even did a long trip to southern Oregon and it handled it well. Just make sure you have enough juice (above 85%) between Springfield and Grants Pass superchargers. Adam was very accommodating and easy to work with. The car got scratched on the front while parked in east portland and he was very reasonable on remediation. Highly recommend!
Wow just wow Great car, great service, great experience My go to rental service in Portland
Joey was very helpful and understanding when we had to unexpectedly extend our trip due to the weather! Thank you joey!! The car was perfect - very clean and great on gas. It also did really well in the snow! We will definitely rent again from him!
Huajie was very kind and clear with communication. Vehicle ran great and never skipped a beat.
First time user - Great experience. Easy to use - exceptional support. I recommend this Turo service.