Minivan rental in Rochester

Great overall experience. There are not many unlimited miles options at a reasonable price. Based off of the age of car, location, car features and price I believe this is one of the best deals on Turo. The rental process went smooth from pickup to drop off. Matias took time to make sure all my accommodations were met. I would rent again in a heartbeat.

We had an excellent experience renting this minivan. The vehicle was very clean, both inside and out, and it was extremely comfortable to drive and ride in, making our trip much more enjoyable. A special thanks to Ish, who was very accommodating, friendly, and easy to deal with throughout the rental process. Communication was smooth, and everything was well organized. One of the biggest highlights was that the minivan is a hybrid. Fuel consumption was surprisingly low, which helped us save a lot on gas during our trip. It was great to have a spacious family vehicle without worrying about high fuel costs. Highly recommended for anyone looking for a clean, comfortable, fuel-efficient vehicle and outstanding customer service!

As a dedicated minister to the faith, I must be honest. My honest take of this trip I recently took overall is good. That is not without issues, of course concerning the trip overall. Categories as far as the reservation and concerning the car being clean before I used it would be the only categories where I had experienced anything less than great. With that said, the host still worked with me through each of those circumstances offering me different rentals and as well being fair in regards to charges on the account. He worked through all of these things with me. Aside from that, the vehicle drove well and had a great deal of space that I needed for the family. It's mechanical operation did not cause any worry during the trip with the newer oddessy. The hosts work through all things that came up the entire trip even at some points when it was late. Unfortunately the vehicle did smell of smoke and I had to clean it myself with wiping it down. So getting past that was the biggest part of my rental but once I did that the rental itself overall was still great. This rental isn't one of the cheapest rentals out there, but it's definitely worth the money. When you consider the room you get the decent mechanical operation of the vehicle and reliability. If I had to go out of state, I would choose this vehicle again. I would of course communicate with the owner. As for making sure it is clean and up to standard on our next rental, I might even rent it a few hours early just in case we have to deal with such a thing. But aside from that it was a great experience overall. Thanks again for being One of the good host on turro..

"The car was comfortable and clean. The rental agency manager was friendly and easy to communicate with. The price was reasonable. A very good car rental experience."

Had an excellent experience renting from Zac. The Toyota Sienna was clean, well-maintained, and exactly as advertised. It was comfortable, reliable, and perfect for our trip. Zac was professional, responsive, and easy to communicate with throughout the rental process. Pickup and drop-off were smooth, and everything went as planned. I would definitely rent from Zac again and highly recommend both him and the Sienna to anyone looking for a hassle-free Turo experience. Thanks again, Zac!

I had an excellent experience renting this vehicle through Turo. The car was clean, well-maintained, and exactly as described in the listing. The host was friendly, professional, and communicated clearly throughout the entire rental process. Pickup and drop-off were easy and convenient, making the experience stress-free. The vehicle drove great and was perfect for my trip. I would definitely rent from this host again and highly recommend them to anyone looking for a reliable and enjoyable rental experience. Thank you for a wonderful experience!

We had a great experience renting a mini van from Ryan. He was very responsive and clearly answered all of my questions before our trip and had accurate and easy instructions to follow once it was time for our reservation. I was traveling alone with 3 kids and it was still easy to manage the pick up and drop off. The shuttle was located right outside of baggage claim, we only had to wait a couple of minutes for it to come and the drive to the parking lot was probably less than 5 minutes away. Quick and easy and I greatly preferred it to having to wait and deal with a car rental agency. The car was in great shape, clean and had no smell or added scent to it which was appreciated.

The van was everything we needed and at a good price. It was waiting for us at Orlando airport when we arrived. During our trip we traveled to Tampa and Cocoa Beach without any problems. We would definitely rent again.

Minivan was very clean and smoothly working! Easy rental process and owner is very responsive too. Thank you 🙂

The car itself was great, clean, spacious, and comfortable enough for our group of 5 adults and 2 kids. It worked perfectly during the 5 days we rented it, and the host was responsive and easy to communicate with throughout the trip. The only downside was the pickup and drop-off experience. The pickup location, Sunrise Parking near LAX, was inconvenient. We had to wait around 45 minutes for the shuttle to pick us up after arrival. Returning the car was even more frustrating. The staff at the front gate told me it would be at least a 30-minute wait for the next shuttle and suggested I walk back to the airport instead. I ended up walking about 15 minutes, which fortunately worked out because I had already dropped off my family and luggage beforehand and had enough time before my flight. Otherwise, this could have caused a major issue. I’m leaving a 5-star rating because the car and host delivered a great experience. However, Turo should address the transportation issues related to this pickup location, as it impacts the overall rental experience.

This van was perfect. super good on mileage, even when i was hauling things in it. the ev hybrid aspect also helped save on gas. it was comfortable on longer drives, and it was pretty reasonable on the price given all the features only negative i can think of is the air freshener smelled terrible and was really strong when i picked the car up. it smelled like stale weed and cheap cologne lol. but i think someone had smoked in there before me, so not much the owner could do about that. maybe a professional cleaning when someone smokes in the car. that's what the smoking penalty fee is for, right??? would highly recommend overall. great rental

First time using Turo instead of Hertz (I have President’s Circle), and honestly there’s no comparison. This was so much easier. Great communication from the host before arrival, super clear instructions, and pickup was right in the airport parking garage—no shuttle, no rental counter, no waiting. Drop-off was just as easy: parked at my terminal and walked out. Amazing experience. I don’t see myself going back to traditional rentals.

Title: Exceptional Experience with My Rental Van! I recently rented a van for a weekend getaway, and I couldn't be happier with my experience! From start to finish, everything was seamless and exceeded my expectations. Condition of the Van: The van was in pristine condition—spotlessly clean and well-maintained. It felt almost new, which made our journey comfortable and enjoyable. The interior was spacious, with plenty of legroom and storage for our luggage. The seating was comfortable, and the layout was perfect for our group. Performance: Driving the van was a breeze! It handled exceptionally well on the highway, and the fuel efficiency was surprisingly good for its size. The features, including the backup camera and Bluetooth connectivity, made navigation easy and stress-free. Customer Service: The rental process was straightforward. The staff were friendly and professional, taking the time to explain all the features of the van and ensuring I was comfortable before I hit the road. They even provided helpful tips for our trip, which made a big difference! Value for Money: The rental price was very reasonable, especially considering the quality of the vehicle and the excellent service provided. There were no hidden fees, and the insurance options were clearly explained, which I appreciated. Overall Experience: I can wholeheartedly recommend this rental service to anyone in need of a van. Whether you're planning a family trip, a road adventure with friends, or a move, this van is the perfect choice. I’m already planning my next trip and will definitely be renting from them again! Rating: ⭐⭐⭐⭐⭐ (5/5) Thank you for making my trip memorable!

Saved our trip. Originally had a reservation with enterprise and they canceled my reservation last minute. Family wedding up north had to scramble to figure out a new solution. First time using the app was quick and easy and the car was very close by.

Charlotte was extremely responsive and kind!Her directions were clear and this car rode like a dream and was PERFECT for my family get-together. It’s got very normal wear and tear, but what do you expect? A perfect car? For the price it’s offered at this is EASILY the most bang for your buck. I appreciate the services she provided and if I need to rent another minivan in the area, I’ll go to hers first!

This was my first rental from Turo, and my first automatic drive in 15yrs (i'm a manual type of guy) the process from first contact with Hafiz, to the pick up, the explaining the procedure of it all, reminding me quickly how to use an automatic & the dropping off of the car was amazing! So glad I found this Turo app and i'm already looking for excuses to rent another 1 of Hafiz's cars (will do another automatic) i basically rented this car as there was 6 of us going away for a couple of days, and it was perfect! Thanks again Hafiz for a fantastic experience, will hopefully see you again. Colin

Fantastic rental experience with Elmar. Very communicative and met us when we landed even though we were slightly delayed. Vehicle was perfect for our foursome and fit our clubs (in travel cases) and was VERY reasonable for gas even in these high price gas times. Vehicle is a hybrid so we got about 200kms of "free" driving because the van was charged. Very responsive vehicle and very easy to drive. Great experience and would definitely rent again from Elmar

We’ve rented from Vito twice now through Turo, and both experiences have been excellent. The vehicle was clean, well-maintained, reliable, and exactly as described. Vito is an outstanding host — very accommodating, professional, and easy to communicate with. He responds to questions right away and makes the whole rental process smooth and stress-free. It’s clear he cares about providing a great experience for his renters. We would definitely rent from Vito again and highly recommend both him and his vehicle to anyone looking for a dependable and hassle-free rental experience