You can book a car with a Turo host in the United Kingdom, Australia, France, and the United States.

You can also book a car in the Canadian provinces of Alberta, British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, and Quebec, as well as Yukon territory.

When you rent a car on Turo, you can drive anywhere within the country where your trip originated — hosts can’t place restrictions on driving across state lines or provincial borders. Turo does have guidelines and restrictions in place for travel across country borders. Learn more about driving across borders.

To book a car on Turo, you must create a Turo account, have a valid driver’s license, get approved to drive on Turo, and be 18 years old or older in the US, 21 years old or older in Australia, or 23 years old or older in Canada.

In the UK, you must be 21 years old or older and have held a UK or EU license for at least one year, or another driver’s license for at least two years. In France you must be 18 years old or older and have held a driver’s license for at least two years, longer for certain makes and models of vehicles.

When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for all future road trips, day trips, and business trips!

No, you don’t need personal insurance coverage to book a car on Turo.

When booking a car in the United Kingdom, you’ll also choose between the Premier (if available), Standard, and Minimum protection plans. Each plan includes different limits of financial responsibility for physical damage, which is an agreement between you and Turo, not insurance. Separately, all trips include up to £20,000,000 coverage under a third-party automobile liability insurance policy provided by ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited arranged by Turo broker, Lockton Companies LLP.***

Yes, multiple guests can drive the car you book on Turo, as long as they are all approved to drive. The primary driver (whoever booked the car) can add additional drivers with no fees or additional charges. Only the primary driver can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add additional drivers before your trip starts, though guests in the US and Canada can request to add a driver while a trip is in progress.

To speed up the process, have your additional driver create a Turo account and get approved to drive before you request to add them. All drivers must have a valid driver’s license and meet the age requirements for the car you’ve booked. You can request to add drivers via the “Trips” tab in the Turo app without additional driver charges or extra costs.

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.

In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

If there’s an emergency or an issue with the car, call our emergency roadside assistance provider, available 24/7. We’ll make sure you’re safe, then help you get back on your way.

Yes, many hosts offer delivery to travel hubs like airports, train stations, and hotels, or to custom delivery locations. There are cars available on Turo at convenient locations near hundreds of airports. Skip the rental counter and have your car delivered for pickup and return at your hotel or vacation rental, or nearby location, to save time and hassle on your weekend getaway or family vacation. Some hosts offer free delivery, while others set their own delivery fee.