Turo
Volkswagen Polo 2019Volkswagen Polo 2019Volkswagen Polo 2019
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Volkswagen Polo

2019 Beats

•

5 seats

Gas (Regular)

61.4 L/100km

Automatic



Your trip

Trip start

Trip end





Insurance

Insurance via ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited.



Cancellation policy

Vehicle features

Safety

    Backup camera

    Brake assist

Device connectivity

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

    Keyless entry

Additional features

    Child seat

    Heated seats

Apple CarPlay is a registered trademark of Apple Inc. 

Included with your trip

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add drivers anytime after booking

2-hour pickup window

No need to modify your trip unless you’re running more than 2 hours late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras (1)

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

£65/trip


Reviews

4.89

18 ratings

Car was smooth, easy pickup and drop off and easy to get through to host. Will definitely be booking again!

Joel •


I was disappointed with my experience when returning the car. I returned it in good condition and in line with the rental agreement, which stated that the car did not need to be washed, only that it should not be filthy. The interior was clean, all rubbish had been removed, and the exterior only had some dust and minor dirt. I took photos to document its condition.

Despite this, the owner insisted that I wash the car before returning it, which I felt was inconsistent with the agreement. As I was already running late, I had to stop at Tesco, buy cleaning products, and clean the exterior myself.

What made this more frustrating was that when I collected the car, the Bluetooth had been set up incorrectly. I spent a day driving with Japanese music playing and without navigation. I handled the issue calmly, drove back to the owner’s house to have it fixed, and did not complain.

Because of that, I was surprised that the same level of understanding and courtesy was not shown to me during the return process. While the experience was not entirely negative, I am leaving a **3/5 rating** because I do not want others to have a similar experience.

Ifeyinwa •

Maria Sam's response

I request, Please don’t use rent car as a tissue paper.
We handover car in very clean condition and you should return in clean condition as well so at-least we can check the bodywork condition and any dent/scratches.

great service no issues would use again thank you

Gemma •

Friendly host, nice car and communication

Terence •

Lovely clean car, had a smooth journey. The pick up and drop off was easy and quick. The host also is highly responsive and communicated well.

Oznur •

Reviews

4.89

18 ratings

Car was smooth, easy pickup and drop off and easy to get through to host. Will definitely be booking again!

Joel •


I was disappointed with my experience when returning the car. I returned it in good condition and in line with the rental agreement, which stated that the car did not need to be washed, only that it should not be filthy. The interior was clean, all rubbish had been removed, and the exterior only had some dust and minor dirt. I took photos to document its condition.

Despite this, the owner insisted that I wash the car before returning it, which I felt was inconsistent with the agreement. As I was already running late, I had to stop at Tesco, buy cleaning products, and clean the exterior myself.

What made this more frustrating was that when I collected the car, the Bluetooth had been set up incorrectly. I spent a day driving with Japanese music playing and without navigation. I handled the issue calmly, drove back to the owner’s house to have it fixed, and did not complain.

Because of that, I was surprised that the same level of understanding and courtesy was not shown to me during the return process. While the experience was not entirely negative, I am leaving a **3/5 rating** because I do not want others to have a similar experience.

Ifeyinwa •

Maria Sam's response

I request, Please don’t use rent car as a tissue paper.
We handover car in very clean condition and you should return in clean condition as well so at-least we can check the bodywork condition and any dent/scratches.

great service no issues would use again thank you

Gemma •

Friendly host, nice car and communication

Terence •

Lovely clean car, had a smooth journey. The pick up and drop off was easy and quick. The host also is highly responsive and communicated well.

Oznur •


Hosted by Maria Sam
26 trips•<1 year of hosting

Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a £150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a £150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.

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