Turo
Audi Q2 2021Audi Q2 2021Audi Q2 2021
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Audi Q2

2021 Sport

4.52

(27 trips)

5 seats

Gas

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance

Insurance via ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited.


Hosted by

Yasir

4.9

Yasir
645 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Brake assist

Additional features

    Must be 25+ to book


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.52

(21 ratings)

Reviews

Elodie

Elodie •

The car itself was fine — clean and as described. Everything else was a disaster.
At pick-up, I arrived on time and no one was there. After 5 unanswered calls, I finally got a reply on the Turo app saying they had a phone problem (the mobile was ringing perfectly well) and would be 1.5 hours late. Once he eventually dropped the car off, he had the nerve to ask me to drive him to the station.
During the trip, the tyre pressure was low and needed attention.
At drop-off, the driver said he would be there by 9:45 at the latest — already 45 minutes past the agreed return time. He was late even to that, so I had no choice but to leave the key on the wheel and go.
I requested compensation for all the inconvenience and received no response.
The car is good but this host is unreliable, unprofessional and unresponsive. I would not rent from them again and cannot recommend.

Taylor

Taylor •

Perfect!

Chelbiee

Chelbiee •

Pick up was late which unfortunately left me and my baby to have to wait in a local cafe for a few hours. Slow. Responses. No compensation for my wasted time. Only good thing was that the car was clean and nice.

Yasir's response

Hey

Thank you for your review. Car was late due to vehicle not being returned by other Turo guest. We totally understand it’s unacceptable, however we had no option but to wait for the vehicle.

Compensation could potentially be returned by Turo as it’s their responsibility to ensure guest return cars on time.

As a host there was nothing we could have done to help in the situation.

If there is anything we could help with, please feel free to get in touch!

Best regards

Joe

Joe •

This is my second time using yasir and both times he has been brilliant and helpful easy communication reliable will definitely use again and will recommend them brilliant hosts

Scott

Scott •

No problems with the service/ pick up from Yasir… convenient and friendly.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a £150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a £150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

New Malden, GB KT3 4HL

Pickup locations

Gatwick Airport
Heathrow Airport
St Pancras International
London Euston
Victoria Station
Waterloo Station
Liverpool Street Station
Surbiton Station

Bring the car to me

Up to 10 miles


Cancellation policy

Audi Q2

2021 Sport

4.52

(27 trips)

5 seats

Gas

Automatic transmission


Hosted by

Yasir

4.9

Yasir
645 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Brake assist

Additional features

    Must be 25+ to book


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.52

(21 ratings)

Reviews

Elodie

Elodie •

The car itself was fine — clean and as described. Everything else was a disaster.
At pick-up, I arrived on time and no one was there. After 5 unanswered calls, I finally got a reply on the Turo app saying they had a phone problem (the mobile was ringing perfectly well) and would be 1.5 hours late. Once he eventually dropped the car off, he had the nerve to ask me to drive him to the station.
During the trip, the tyre pressure was low and needed attention.
At drop-off, the driver said he would be there by 9:45 at the latest — already 45 minutes past the agreed return time. He was late even to that, so I had no choice but to leave the key on the wheel and go.
I requested compensation for all the inconvenience and received no response.
The car is good but this host is unreliable, unprofessional and unresponsive. I would not rent from them again and cannot recommend.

Taylor

Taylor •

Perfect!

Chelbiee

Chelbiee •

Pick up was late which unfortunately left me and my baby to have to wait in a local cafe for a few hours. Slow. Responses. No compensation for my wasted time. Only good thing was that the car was clean and nice.

Yasir's response

Hey

Thank you for your review. Car was late due to vehicle not being returned by other Turo guest. We totally understand it’s unacceptable, however we had no option but to wait for the vehicle.

Compensation could potentially be returned by Turo as it’s their responsibility to ensure guest return cars on time.

As a host there was nothing we could have done to help in the situation.

If there is anything we could help with, please feel free to get in touch!

Best regards

Joe

Joe •

This is my second time using yasir and both times he has been brilliant and helpful easy communication reliable will definitely use again and will recommend them brilliant hosts

Scott

Scott •

No problems with the service/ pick up from Yasir… convenient and friendly.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a £150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a £150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance

Insurance via ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited.



Cancellation policy

Pickup at car location

New Malden, GB KT3 4HL

Pickup locations

Gatwick Airport
Heathrow Airport
St Pancras International
London Euston
Victoria Station
Waterloo Station
Liverpool Street Station
Surbiton Station

Bring the car to me

Up to 10 miles

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