Turo
Toyota Prius 2016Toyota Prius 2016Toyota Prius 2016
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Toyota Prius

2016 Business Edition

4.67

(17 trips)

5 seats

Hybrid (Regular)

68 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance

Insurance via ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited.


Hosted by

MCS EXECUTIVE RENTALS LTD

4.7

MCS EXECUTIVE RENTALS LTD
24 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Backup camera

    Brake assist

    Lane departure warning

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

    Keyless entry

Additional features

    Heated seats

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras (2)

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

£70/trip

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

£70/trip


Ratings and reviews

4.67

(15 ratings)

Reviews

Kwun On •

I would not recommend to rent a car from this host again. It was a very unpleasant experience.
Firstly, the original car I booked at Coventry was cancelled and they changed to this car for me. However, they never change the pickup address for the new car to Coventry and I have to double confirm a few times to make sure the car would be at Coventry.

Another issue I am not happy with is since the date before picking up the car, the host never responses to any message I sent on Turo. Even I SMS the host, it took ages to get replied. I have to call them a few times when I picked up and returned the car.

Those issues I mentioned I can still tolerate that but the worst thing happened at the end while I returned the car. The host blamed on me about a scratch on the left side of the bumper. He showed me a blurry photo as an evidence. It is ridiculous because during the whole trip, we had no accident or incident and we have never hit anything. The whole trip was so smooth.
The host asked us to pay him privately and told us it would be expensive going through insurance. I refused because it sounds really dodgy and tried to scam us from a pre-existing damage. I have been using Turo for renting a car in Australia since Uber car rental and I have no problem with any host. This experience is so horrible and I strongly do not recommend anyone to rent from this host at all.

MCS EXECUTIVE RENTALS LTD's response

Thank you for your review.
While we respect your opinion, we disagree with several points raised. Despite the original vehicle becoming unavailable due to maintenance, we honoured your booking by sourcing and transporting a replacement vehicle from London to Coventry. We strive to go above and beyond for our guests, maintained communication throughout, and accommodated your early return. Any damage claim was handled through Turo's standard process. We wish you all the best.

Isobel •

Very clean and smoothly driven car. Easy pickup and drop off in person, as well as flexibility when we had to change our requested pick up time with little notice to give. For any future trips east of London we would certainly contact Mustafa again.

Samira Bibi •

It was Very Good Had A Very
Good Experience

Avinash •

The host is wonderful, very friendly and polite! The car is in good condition! Everything went smooth

Bailey •

Pickup was easy and convenient.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a £150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a £150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Coventry, GB CV6 5QD


Cancellation policy

Toyota Prius

2016 Business Edition

4.67

(17 trips)

5 seats

Hybrid (Regular)

68 MPG

Automatic transmission


Hosted by

MCS EXECUTIVE RENTALS LTD

4.7

MCS EXECUTIVE RENTALS LTD
24 tripsJoined

Vehicle features

Safety

    Adaptive cruise control

    Backup camera

    Brake assist

    Lane departure warning

Device connectivity

    Android Auto

    Apple CarPlay

    AUX input

    Bluetooth

    USB charger

    USB input

Convenience

    GPS

    Keyless entry

Additional features

    Heated seats

Apple CarPlay is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Extras

Add optional Extras to your trip at checkout.

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

£70/trip

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

£70/trip


Ratings and reviews

4.67

(15 ratings)

Reviews

Kwun On •

I would not recommend to rent a car from this host again. It was a very unpleasant experience.
Firstly, the original car I booked at Coventry was cancelled and they changed to this car for me. However, they never change the pickup address for the new car to Coventry and I have to double confirm a few times to make sure the car would be at Coventry.

Another issue I am not happy with is since the date before picking up the car, the host never responses to any message I sent on Turo. Even I SMS the host, it took ages to get replied. I have to call them a few times when I picked up and returned the car.

Those issues I mentioned I can still tolerate that but the worst thing happened at the end while I returned the car. The host blamed on me about a scratch on the left side of the bumper. He showed me a blurry photo as an evidence. It is ridiculous because during the whole trip, we had no accident or incident and we have never hit anything. The whole trip was so smooth.
The host asked us to pay him privately and told us it would be expensive going through insurance. I refused because it sounds really dodgy and tried to scam us from a pre-existing damage. I have been using Turo for renting a car in Australia since Uber car rental and I have no problem with any host. This experience is so horrible and I strongly do not recommend anyone to rent from this host at all.

MCS EXECUTIVE RENTALS LTD's response

Thank you for your review.
While we respect your opinion, we disagree with several points raised. Despite the original vehicle becoming unavailable due to maintenance, we honoured your booking by sourcing and transporting a replacement vehicle from London to Coventry. We strive to go above and beyond for our guests, maintained communication throughout, and accommodated your early return. Any damage claim was handled through Turo's standard process. We wish you all the best.

Isobel •

Very clean and smoothly driven car. Easy pickup and drop off in person, as well as flexibility when we had to change our requested pick up time with little notice to give. For any future trips east of London we would certainly contact Mustafa again.

Samira Bibi •

It was Very Good Had A Very
Good Experience

Avinash •

The host is wonderful, very friendly and polite! The car is in good condition! Everything went smooth

Bailey •

Pickup was easy and convenient.


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a £150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a £150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance

Insurance via ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited.



Cancellation policy

Pickup at car location

Coventry, GB CV6 5QD

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