Protection for Turo hosts in Australia
Legal liability protection for damage to other people’s property is provided by Turo Travels Mutual Limited ACN 661 465 890
Share your car with confidence
All Turo hosts choose the protection plan that’s right for them, and every host plan comes standard with $20,000,000 in legal liability protection for damage to other people’s property provided by Turo Travels Mutual.
Spring for extra peace of mind, or go light for a bigger piece of the pie.
$20,000,000 legal liability protection
Share confidently knowing you’re covered in case of third-party property damage that may occur during a trip
Varying levels of vehicle protection
Choose from three plans, each of which offers reimbursement for car repairs up to your car’s actual cash value** in case of damage during a trip
24/7 roadside assistance
Rest assured that roadside support is available for all trips****
Looking for more info on protection for Turo guests? Click here
Choose the plan that’s right for you
While every protection plan includes legal liability protection for damage to other people’s property, protection for vehicle damage, and access to 24/7 roadside assistance,**** you get to pick the plan options that make sense for you.
65 plan
Splurge on top-tier protection with the full suite of extra benefits
Earn 65% of the trip price
$20,000,000 in legal liability protection for third party property damage*
Turo pays 100% of eligible damage costs**
No deductible**
Includes exterior wear and tear reimbursement*****
Includes loss of hosting income during repair OR $50/day replacement vehicle reimbursement***
75 plan
Spring for solid coverage with a minimal deductible
Earn 75% of the trip price
$20,000,000 in legal liability protection for third party property damage*
Turo pays 100% of eligible damage costs above the deductible**
$500 deductible**
$30/day replacement vehicle reimbursement during repair***
Doesn’t include exterior wear and tear reimbursement
Doesn’t include loss of hosting income during repair
90 plan
Cash in on the highest risk, highest reward plan
Earn 90% of the trip price
$20,000,000 in legal liability protection for third party property damage*
Turo pays 100% of eligible damage costs above the deductible**
$1,200 deductible**
No replacement vehicle reimbursement during repair
Doesn’t include exterior wear and tear reimbursement
Doesn’t include loss of hosting income during repair
What happens if my vehicle gets damaged?
Physical damage reimbursement is not insurance, but a contractual allocation of risk between you and Turo. If your vehicle gets damaged during a trip, simply notify Turo, providing pre- and post-trip photos within 24 hours of the end of the trip. It’s important to take photos before and after each trip to document the vehicle’s condition.
A Turo associate will reach out within 1–3 days and guide you through the rest of the process. Hosts will be responsible for the deductible amount, then Turo will reimburse the rest of the repair costs for eligible physical damage.**
* Legal liability protection is provided by Turo Travels Mutual Limited ACN 661 465 890. Terms, conditions, and exclusions apply. Learn more by reviewing the Host Product Disclosure Statement. Financial Services Guide, Target Market Determination and other relevant documents can be found here.
** Turo Travels Mutual will reimburse hosts for eligible physical damage costs in excess of the deductible, subject to terms and exclusions, for the lesser of the cost of repair up to the actual cash value of the vehicle or $200,000.
*** If a host elects to receive loss of hosting income on the 65 plan, they won’t be eligible for any replacement vehicle reimbursement, and vice versa — if a host elects to receive replacement vehicle reimbursement, they won’t be eligible to receive loss of hosting income.
**** Certain roadside assistance fees may be charged. Review the Help Center article for more info.
***** Wear and tear is damage occurring from the normal use of your vehicle. Only the 65 plan includes exterior wear and tear reimbursement, and the Protected Vehicle must be less than two years old with less than 40,000km travelled, or be classified by Turo as Deluxe or Super Deluxe. We may protect the reasonable cost of Exterior Wear and Tear to the Protected Vehicle that occurs during the Protection Period. Learn more here.
Turo Travels Mutual Limited (the Mutual) (ACN: 661 465 890, AR No. 1300019) is a discretionary mutual providing risk protection products. The Mutual issues and distributes its products via Picnic Licensing Pty Ltd, ACN: 647 642 117 AFSL: 532540. The Mutual is managed by Turo Travels Management Pty Ltd ACN 661 462 433 (AR No: 1300020). The Managing Agent is Turo Australia Pty Ltd, ACN 659 649 073 (AR No: 1300021). Discretionary risk protection is not the same as insurance. For more information before deciding to become a member, please review the Constitution, Financial Services Guide, Host/Guest Product Disclosure Statement, TMD, and related materials here.