Rent electric vehicles

To rent a car on Turo, you must create a Turo account, be 18 years old or older in the US, 21 years old or older in the UK, 23 years old or older in Canada, have a valid driver’s license, and get approved to drive on Turo. In France you must be 18 years old or older and have held a driver’s license for at least two years, longer for certain makes and models of vehicles. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for future road trips, business trips, and family vacations!

No, you don’t need personal insurance coverage to rent a car on Turo.

In the US, any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland. When booking a car in the US, you’ll choose between three protection plans — Premier, Standard, or Minimum — to get the level of protection that’s right for you. On each trip, you’re covered with third-party automobile liability insurance provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company.*

In New York state, you’ll also choose between Premier, Standard, or Minimum. With each plan, you’re covered with liability insurance of $1,250,000.** Protection plans for New York trips also include access to roadside assistance, priority phone support, and 24/7 customer assistance.

When renting a car in Canada, you’ll choose between three protection plans — Premier, Standard, or Minimum — and with each plan, you’re covered with liability insurance purchased from Intact Financial Corporation in Alberta, Nova Scotia, Ontario, and Quebec, and Insurance Corporation of British Columbia (ICBC) in British Columbia — up to $2,000,000 for all plans.***

When renting a car in the United Kingdom, you’ll also choose between the Premier, Standard, and Minimum protection plans. Each plan includes different limits of financial responsibility for physical damage. Protection plans are not insurance; they are an agreement between Turo and guests about financial responsibility if there is damage to the host’s vehicle during a trip.

Distinct from protection plans, all trips come with third-party auto liability insurance from ERS (Syndicate 218 at Lloyd’s) managed by IQUW Syndicate Management Limited, arranged via Turo’s broker Lockton Companies LLP. IQUW and Lockton are authorised and regulated by the Financial Conduct Authority.

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promotions, discounts, and deals!

Additionally, frequent travelers on Turo can get rewarded with the loyalty bonus — earn a promo code for one bonus day when you take trips totaling 10 days in a 90-day period!**

**Learn how the loyalty bonus works

Yes, many Turo hosts offer discounted prices when you book trips lasting 3+, 7+, or 30+ days. Additionally, hosts can offer “early bird” discounts for Bakersfield trips booked a week or more in advance. So, get the best deals and lowest rates possible by booking longer trips, at least a week in advance.

See more about promotions & discounts

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

Turo accepts most credit cards issued by major financial institutions, including American Express and Discover cards, as well as debit cards with a Visa or Mastercard logo that are linked to a checking account.

Apple Pay and Google Pay on mobile devices are also accepted, but Turo does not accept cash or checks as valid payment methods.

You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a small cancellation fee.

Under the enhanced cleaning policy, hosts are required to clean and disinfect their vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel. Turo hosts have access to training materials on enhanced cleaning practices, using the latest recommendations compiled from the CDC, EPA, WHO, and vehicle detailing experts, to help prevent the spread of COVID-19.