Rent vans

To rent a car on Turo, you must create a Turo account, be 18 years old or older in the US, 21 years old or older in the UK, 23 years old or older in Canada, have a valid driver’s license, and get approved to drive on Turo. In France you must be 18 years old or older and have held a driver’s license for at least two years, longer for certain makes and models of vehicles. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information. In most cases, you’ll get approved immediately, and you’ll be set for future road trips, business trips, and family vacations!

No, you don’t need personal insurance coverage to rent a car on Turo.

In the US, any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan. When booking a car in the US, you’ll choose between three protection plans — Premier (eligibility requirements apply), Standard, or Minimum — to get the level of protection that’s right for you. On each trip, you’re covered with third-party automobile liability insurance provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company.*

In New York state, you’ll also choose between Premier (if available), Standard, or Minimum. With each plan, you’re covered with liability insurance of $1,250,000.* Protection plans for New York trips also include access to roadside assistance, priority phone support, and 24/7 customer assistance.

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promotions, discounts, and deals!

Additionally, frequent travelers on Turo can get rewarded with the loyalty bonus — earn a promo code for one bonus day when you take trips totaling 10 days in a 90-day period!**

**Learn how the loyalty bonus works

Yes, many Turo hosts offer discounted prices when you book trips lasting 3+, 7+, or 30+ days, so you can get the best deals and lowest rates possible by booking longer trips.

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find vans offering unlimited mileage with every trip by using the “Unlimited distance” filter.

Turo accepts most credit cards issued by major financial institutions, including American Express and Discover cards, as well as debit cards with a Visa or Mastercard logo that are linked to a checking account.

Apple Pay and Google Pay on mobile devices are also accepted, but Turo does not accept cash or checks as valid payment methods.

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.

In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.