Renting this Tesla was smooth and straightforward overall — the car itself was clean, well-maintained, and a pleasure to drive. I rent Teslas occasionally but don't own one, so I'm familiar enough to get by, but this experience reminded me how much nuance there is to the Tesla ecosystem that casual renters simply won't know. The host did send a video ahead of time, which was a thoughtful gesture — but it was a generic Tesla overview that covered specs, body design, and internals rather than the practical, day-one stuff a renter actually needs. A custom 5–10 minute video focused specifically on setting up your driver profile, dialing in comfort preferences, and getting moving quickly would be infinitely more useful. Something tailored to this car and this rental experience, not a broad Tesla introduction you'd find on YouTube. A simple FAQ or a few annotated screenshots covering things like Supercharger use (and a note that charging costs are handled through Turo so there's no surprise billing) would dramatically reduce friction for first-time or infrequent Tesla renters. The pickup location itself was fine, but the same white-glove principle applies here too. A small but impactful detail: simply letting renters know to look for the red van marked "Pre-Flight," including the parking garage phone number, and providing clear step-by-step instructions to call ahead and let them know you're ready for pickup would eliminate all guesswork. I ended up spending unplanned time researching a process that the host could have explained in two sentences. Removing those friction points — the confusion, the research, the uncertainty — is exactly what separates a good rental from a memorable one. The car is genuinely great and the host clearly takes care of it. These suggestions come from a place of wanting to see this listing reach its full potential — because the foundation is already solid.

I rented a 2025 Tesla Model 3 this past weekend, and overall it was a great experience. The car itself was excellent—clean, modern, and everything worked exactly as expected. There was a small cosmetic issue with some damage on the front right fender above the wheel that wasn’t disclosed beforehand. It didn’t impact the drive at all, but I do think it would’ve been better to mention it in advance for transparency. The pickup process could also be improved a bit. I didn’t receive the digital key until after I landed, which made things a little stressful while coordinating pickup with my daughter as we were leaving the airport. Getting access ahead of time would’ve made for a smoother start. Additionally, the pickup instructions weren’t very clear. As a first-time traveler through BWI, it took some effort to figure out the exact garage location and parking spot since only a photo was provided. A more detailed message with step-by-step directions would be helpful. On the plus side, there was a nice surprise—Full Self-Driving (FSD) was already enabled even though it wasn’t listed, which made the drive much more enjoyable. The host was responsive and accommodating, including approving my request to return the car early without any issues. Overall, despite a few minor hiccups, this was a very positive experience. Now that I know what to expect, I’d definitely rent from this host again and would feel comfortable recommending them to others.

The host was nice and the pick up location is nice. Just not service in the parking garage

Quality of the car was great Clean on the inside! Would rent again because the host was very good at communicating over messages. The only downfall of a new Tesla is the location of chargers. (The charging port is different on the new teslas and the host does not provide “the new adapter”) Not every Tesla location that is listed on the charging is accurate. I spent close to two hours of my time between two days trying to find a charger. The host should send a verified list in Dallas of locations that allow their car to charge. Thankfully, my flight was delayed and I was able to go an extra 20 minutes out of my way after trying to find a charger in downtown Dallas for over 45 minutes. Most of the chargers that are listed are inside apartment complex and it is directly from the GPS of the Tesla. With that said, I also included the extra pay ahead service of charging so I would not have the stress but was still charged an extra $22 because this car needs “quick charge” If you are picking up and dropping off at DFW airport, the parking lot is not advertised well. You will have to park the vehicle and then wait for a bus. This location is about 2 miles from the airport itself. Prepare extra time, especially because the buses only run to specific terminals. The delay time of pick up for the buses is close to 25 minutes depending on the time of day.

This Tesla was perfect! The car was spotless and freshly detailed upon pick up. The pickup and drop off location was super convenient, and the host was super communicative and a message away for any questions I had. I highly recommend and will absolutely be a returning customer!

everything was great for the entire week except for the initial pick up Location was given to us at the wrong location. It wasted a couple hours of us walking around and almost taking a taxi to try to find it when it was parked right in front of the airport. Not where the app was telling us to go. Otherwise, the vehicle was fantastic. As agreed-upon, it is parked in the short-term parking of the BC Ferries at Schwartz Bay. Fifth parking stall on the left as you come up the ramp. Also, as agreed, $20 is in the centre console.

Outstanding experience from start to finish. This was an incredible rental experience. The Model X was spotless, fully functional, and absolutely loaded with features. My kids and I were genuinely blown away. This was only my second EV experience and after this trip I can confidently say Tesla is on another level. I previously drove a high-end Cadillac EV SUV and while that was solid, the Tesla is clearly the leader in this space. The Full Self Driving alone is a game changer. This is not the kind of “assist” system that constantly hands control back to you. FSD is intuitive, smooth, and shockingly capable. On this road trip a few states north of here and back, the car handled essentially the entire drive. Once I learned to trust it, I let it do its thing almost the whole way home and it performed flawlessly. On a long trip, that feature is an absolute win. For anyone traveling with kids, this vehicle is money. The rear screen kept them entertained with movies, games, and other features during the slower parts of the drive, which made a massive difference on a long trip. You can also use the huge front screen to watch movies while parked, so when you are charging or taking a break you can throw something on and relax. That combination of comfort, tech, and entertainment makes road trips feel completely different. The navigation system is also worth calling out. It is extremely easy to use, always up to date, and built specifically for road trips. You simply enter your destination, enable FSD, and the car takes care of the rest. It automatically plans charging stops along the way, guides you directly to the superchargers, lines the car up perfectly with the port location, and gets you back on the road. Charging to 80 percent took about 15 minutes each stop, which made the trip far easier than I expected for my first long EV drive. The host was just as impressive as the car. They were friendly, professional, and extremely responsive throughout the trip. We accidentally left important items in the front trunk overnight and reached out. They got back to us early the next morning and made sure everything was secure and ready for pickup. That kind of communication and care goes a long way. Another major plus is the unlimited mileage option. If you are planning any kind of longer drive or road trip, this is the setup you want. It removes stress, adds flexibility, and is very cost effective. Between the vehicle and the host, this was a top-tier experience. I would absolutely rent from them again and highly recommend both the Model X and this host to anyone looking for a premium, stress-free trip.

The car was in excellent condition when I arrived. It was very clean. As a Tesla owner myself, this was a seamless experience. My only caveat is the pickup location. When I was attempting to access the car, I couldn’t due to being in a parking garage. I would advise the owner to give key access at least 5-10 minutes prior to pickup or unlock the vehicle. It took me at least 30 minutes to finally get into the car with calling customer support.

This was an amazing experience. First the check-in and pick up process was flawless. He dropped the car off at the parking garage at the airport and I was able to walk straight to it and drive away. The directions to get to the car were extremely clear. then during the course of my trip we stayed in regular communication and when I had to extend the rental by a day, it was very easy. Then when it came time to charge and drop off the car, my host was very flexible and able to meet me at a Tesla supercharger location next to where I was. I will definitely be renting again every time I am in Chicago. The condition of the car was also excellent. The inside was very clean and looked brand new.

We had a great experience renting this Tesla Cybertruck for our boys’ birthday — it was such a fun and memorable experience for them! The pickup location was easy to find, the vehicle was very clean, and the host was friendly and easy to communicate with throughout the trip. Anytime we had a question, he responded quickly and was very helpful. Overall, everything went smoothly and we really appreciated how easy the whole process was. The only hiccup we had was the day before return when my phone died and the truck locked with my phone still inside — definitely a learning experience on our end, so don’t let that happen to you, haha! Otherwise, it was a smooth and enjoyable trip. Thanks again for helping make our boys’ birthday extra special!

Igor was very helpful and knowledgeable from the beginning of the trip to the end. The only issue I had was with Turo itself, with the accuracy of pick-up/drop off locations. Igor and I had to figure out a location because Turo changed my pick-up/drop location from what was originally selected at the time of booking. Once it was time for my trip to start, Turo completely selected another location so I had to go back and switch locations which added additional fees.

The car rode super smooth jay was super nice! He was soooo cool!!! Very efficient… it was my first time driving a Tesla he stayed in the parking lot at 6am with me and went over everything in the car! He even reached out during the weekend and gave me a few pointers regarding the car. When I needed help on how to charge the car he answered immediately and directed me on where to go and what to do! Definitely will rent again in a week or two!!! Thank you again jay!