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Location de voiture à South-yarra

Découvrez Turo, la plus grande plateforme de location de voitures entre particuliers au monde

Lieu
Départ
Jusqu’au

Voitures populaires à South-yarra

Prix par jour moyens pour un voyage de 3 jours

A photograph of the Melbourne CBD, a popular Melbourne car rental pickup location.

Un séjour spectaculaire à Melbourne

Vous prévoyez un voyage à Melbourne et souhaitez explorer les vastes étendues de l'Australie, de la trépidante métropole de Melbourne aux paysages sauvages de la Great Ocean Road ?

Louer une voiture à Melbourne est le secret d’une aventure inoubliable au pays des kangourous et des koalas. Alors, attachez votre ceinture et laissez Melbourne et ses trésors se dévoiler au rythme de vos envies. Prêt pour le voyage ? Suivez ce guide pour tout savoir sur la location de voiture sur Turo à Melbourne.

Les incontournables de Melbourne

Découverte de routes mythiques, dégustation de mets australiens et exploration de l’arrière-pays de Victoria, vous en aurez des choses à voir et à faire à Melbourne. Profitez de tout ce que la ville a de mieux à offrir en vous rendant d’un point à l’autre à bord de votre véhicule de location obtenu grâce à la location de voitures entre particuliers.

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Allées et ruelles artistiques

Si vous cherchez l'âme de Melbourne, vous la trouverez dans les dédales de ses allées et ruelles (laneways), véritables toiles de rue où l'art urbain prend vie. Commencez votre périple à Hosier Lane, célèbre pour ses graffitis colorés, et laissez-vous surprendre par le changement constant de la galerie à ciel ouvert. Plongez dans la culture café de Melbourne et goûtez à la passion locale pour les grains torréfiés, un incontournable de la ville considérée comme la capitale du café de l'Australie.

Découvrez la diversité culinaire

Melbourne est une fête pour les gourmets, avec une scène culinaire aussi variée que ses habitants. Enroulez vos baguettes autour d'un dim sum dans Chinatown, le plus ancien de l'Australie, où les lanternes rouges signalent une aventure gustative asiatique. Pour les amateurs de bon vin et de fromages, rendez-vous aux fromageries artisanales ou aux bars à vins locaux, où un verre de shiraz de la Vallée de Yarra complétera parfaitement un plateau de fromages australiens.

La culture et l'histoire

Melbourne est un creuset de culture et d'histoire. Passez une journée au Musée de Melbourne ou à la National Gallery of Victoria pour découvrir un patrimoine riche et une passion pour l'art contemporain. Les performances live ne manquent pas non plus ; prenez un billet pour un spectacle au Melbourne Arts Centre ou à la Comedy Theatre pour une soirée divertissante. Les fans de sport ne sont pas laissés pour compte : le Melbourne Cricket Ground (MCG) est une institution sacrée, et assister à un match de cricket ou de footy australien est presque un incontournable.

Ne perdez plus votre temps en agence

Things to do and places to see in South-yarra

Trouvez la voiture parfaite selon votre destination

Réservez la voiture parfaite
A Turo guest stands next to a Polestar rental car in Melbourne, with the beach in the background

Great Ocean Road

Si vous prévoyez de prendre la route pour explorer les magnifiques paysages côtiers, comme la célèbre Great Ocean Road, envisagez une voiture un peu plus confortable et robuste. Une berline de taille moyenne, voire un SUV, offre un meilleur confort de conduite, une plus grande capacité de rangement pour les bagages et une meilleure tenue de route. D’autant plus appréciable si vous voyagez en famille ou avec un groupe d'amis.

Great Ocean Road

Si vous prévoyez de prendre la route pour explorer les magnifiques paysages côtiers, comme la célèbre Great Ocean Road, envisagez une voiture un peu plus confortable et robuste. Une berline de taille moyenne, voire un SUV, offre un meilleur confort de conduite, une plus grande capacité de rangement pour les bagages et une meilleure tenue de route. D’autant plus appréciable si vous voyagez en famille ou avec un groupe d'amis.

Great Ocean Road

Si vous prévoyez de prendre la route pour explorer les magnifiques paysages côtiers, comme la célèbre Great Ocean Road, envisagez une voiture un peu plus confortable et robuste. Une berline de taille moyenne, voire un SUV, offre un meilleur confort de conduite, une plus grande capacité de rangement pour les bagages et une meilleure tenue de route. D’autant plus appréciable si vous voyagez en famille ou avec un groupe d'amis.

Commentaires récents

soline
Ford MUSTANG 2017

Amazing car ! Easy to pick up and perfect for a week end in Brisbane

soline
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Sara
Honda Civic 2016

Cole was the best host! He was super communicative and kind. He was very understanding when we accidentally parked the car in a different parking garage than we picked the car up from, oops! The car was perfect with great gas mileage. Thank you, Cole for a wonderful trip!

Sara
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BMW 4 Series 2023

Sofi was great to work with and the car was perfect for our vacation. Turo return process is very confusing so allow extra time to get to the correct parking garage and watch closely for the international garage signs.

Lynsee
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Chevrolet Spark 2020

* Pick up location: the garage next to the massage/spa salon, petite but spacious enough for easy parking when returning * Host: Matthew was easy to communicate, but texting would be better than Turo app messaging for quick response - I had to change my return time two times but he was understandable. The lady there talks kinda fast but overall smooth and quick check in * Car (Chevrolet Spark): For the budget, it was perfect fit! It was spacious enough for two of us, I'm not sure how the back seat would be like. -There's no phone stand, so bring your own -Bluetooth: I tried resetting and everything but didn't work out in the end -Apple Car play: wasn't able to connect well -A/C: needs a little getting use-to, but worked good -The car felt safe and riding okay even through sudden rain shower and the size was really convenient to street park around tight spaces

Dowon K.
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Lucas M.
Holden CRUZE 2016

Mon voyage c'est bien passé la communication et les explications sont très bonnes. Attention au bluetooth j'ai eu quelques problème sur la connection tout le weekend donc si vous avez encore des problèmes sur les prochains trajet, signaler le c'est important pour les personnes qui ont besoin du bluetooth. Thanks 🙏🏼

Lucas M.
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Toyota Corolla 2026

Great car and great experience. Only complaint is that we had to pay for airport parking because the car was dropped off a day before our arrival time. I assumed because I was communicating my arrival time that the car would get dropped off in that time so we wouldn’t have to pay parking. Not a big deal though just something to keep in mind or double check about before hand. The car was perfect for us and Eric was easy to communicate with 👍

Rachel
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CATHERINE
Toyota Corolla 2019

The car was easy to find. Just had to take a cab from the airport about 2 minutes from the airport. Not a big deal. The car worked great for the whole trip. No problems. AC was nice and cold. The car was comfortable and drove well for the whole week.

CATHERINE
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Filip T.
BMW 4 Series 2021

Perfect vehicle for our stay on the north coast of Oahu. Very clean and tidy, not to mention fuel efficient . We spent a week driving and enjoying Oahu and I only had to fill up 10 gallons, with premium gas, it only cost me $50 for the entire week! Jason had super clear directions that were very helpful in navigating the in- and out- of the parking garage. Couldn't be happier! Thank you!

Filip T.
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Gabriel
Kia Forte 2017

Great experience!! We had a good, reliable car and friendly and flexible hosts. We were able to take advantage of their affordable parking arrangement in a good location too!

Gabriel
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Toyota CAMRY 2013

Evs was really great to deal with, and the car drove beautifully. I used it for work this week, and I was surprised with how little fuel it used. It was easy and comfortable to drive. I will definitely borrow it again in the future.

Rebecca
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Cassandra
Nissan Sentra 2017

4.5/5 The car was clean, drove smoothly, and pickup was easy. The only downside was the drop-off experience. The location didn’t map exactly to what was listed on Google, so I didn’t see the host when I arrived. He had mentioned both parking the car and that he was waiting, which made it a bit confusing. I took a loop to find parking, and he seemed frustrated that I didn’t meet him directly. Overall still a good experience, just a bit of miscommunication at the end.

Cassandra
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Mazda MAZDA3 2018

Dave was a fantastic host — very friendly, helpful, and easy to deal with throughout the whole trip. He responded to any queries promptly and made the process really smooth from start to finish. He also picked me up promptly from the airport which made arriving in Melbourne much easier, and was very flexible when I needed to change the return date at short notice. The original car I hired had unfortunately been damaged by a previous user, but Dave handled the situation brilliantly and gave me a free upgrade for a week while the Mazda was being repaired, which I really appreciated. The Mazda itself was great fun to drive and served me really well during my six weeks in Melbourne. Dave also gave some great local tips and recommendations which were very helpful as a visitor to the area. Overall, a fantastic experience and I’d definitely recommend Dave to others. I’d happily use him again if I’m back in Melbourne!

Alex James
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Toyota Corolla 2026

Pickup was smooth, owner communicated very well with location of car and return/pickup directions. Car was clean, ran very smooth and had everything we needed on our week long trip.

Selena
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karli
Volkswagen Jetta GLI 2021

The pickup location at the airport was very convenient and it was easy to find the car. Both the check-in and check-out processes were smooth and efficient. The car ran great throughout the trip, and the overall experience was very positive. You do have to pay a $24 parking fee only when exiting the lot from picking up the car. I would gladly rent from them again.

karli
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Joni T.
Toyota Prius 2016

Extremely professional and smooth- I forgot to leave the parking garage ticket in the car AND forgot to refill the gas- but everything on the host’s end was flawless and they were so communicative and helpful. Car was perfect :) highly recommend

Joni T.
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Karla
Ford Fusion 2020

Car was reliable, clean upon pick up and perfect for our 1 week trip.

Karla
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MINI Convertible 2024

Car was amazing! Very fun to drive around the island and very convenient for parking.

Ivan
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Emily
MINI Convertible 2025

Loved the car & the other was so good to work with! We had it for a day trip around the island. He dropped it off to us at our resort & met us at the end of the day. Highly recommend!!

Emily
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Chevrolet Malibu 2020

Everything was great with the car! Returning it to the international garage for parking was a bit of a trick! After collecting three blue tickets, we finally got a red one!😂 But the car was great! 😊 Hostess gave good details and directions! 👍

Lora
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Meilleures accès à Melbourne

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En avion

Si vous voyagez depuis la France ou un autre continent, vous vous rendrez sans doute à Melbourne en avion. L’aéroport de Melbourne, aussi connu sous le nom d’aéroport de Tullamarine, est le principal port d’entrée international. Il est bien desservi par des vols en provenance du monde entier et par de nombreuses villes australiennes. Une fois atterri, vous pouvez rejoindre le centre-ville en prenant un taxi, un service de navette, en utilisant le système de transport en commun local ou en louant une voiture sur place.

En train et en bateau

Si vous êtes déjà en Australie, vous pouvez voyager en train vers Melbourne depuis Sydney ou Adélaïde. V/Line est le service ferroviaire régional de l'État de Victoria et propose des connexions depuis les villes régionales de Victoria jusqu'à Melbourne. Bien que moins commun, il est également possible d'arriver à Melbourne par bateau. Le terminal de ferry de Station Pier à Port Melbourne accueille des passagers de la Tasmanie via le Spirit of Tasmania.

En bus et en voiture

Les bus longue distance permettent de rejoindre Melbourne depuis d'autres grandes villes ou régions d'Australie mais Melbourne est surtout accessible via plusieurs autoroutes et routes nationales. Si vous êtes déjà en Australie et que vous aimez conduire, la voiture est une façon fantastique de visiter le pays. Vous pouvez louer une voiture et voyager à votre propre rythme, en explorant les paysages.

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Conseils pour la location d'une voiture à Melbourne


Louer une voiture à Melbourne peut vous permettre d'explorer la ville et ses environs à votre rythme. Pour tirer le meilleur parti de votre expérience de location de voiture entre particuliers, voici quelques conseils pratiques à retenir.


Vous déplacer à l'intérieur et autour de l'aéroport


Le déplacement à l'aéroport de Melbourne dépend de l'aéroport où vous arrivez. L'aéroport principal de Melbourne, l'aéroport de Tullamarine, est stratégiquement situé à environ 23 kilomètres du centre-ville de Melbourne, ce qui le rend facilement accessible aux voyageurs nationaux et internationaux.

L'aéroport d'Avalon, situé à Geelong, plus loin du centre de Melbourne, accueille quant à lui les arrivées nationales et certaines internationales.

À l'arrivée, une signalisation claire et des points d'information guident les passagers à travers les terminaux, les zones de récupération des bagages et vers les solutions de transport. Pour ceux qui souhaitent rejoindre le centre-ville, différents moyens de transport sont disponibles, notamment des taxis, des services de covoiturage et des navettes spécialisées (connues sous le nom de SkyBus) qui relient l'aéroport aux principaux sites de Melbourne.

Pour ceux qui préfèrent la liberté de leur propre véhicule, la location d'une voiture est une solution populaire. Évitez les files d'attente pour la location d'une voiture à l'aéroport de Melbourne en louant une voiture sur Turo. Avec des options comme la livraison à l'aéroport, des suppléments et l'annulation gratuite, vous aurez la possibilité d'explorer Melbourne et ses environs à votre rythme. L'infrastructure routière bien conçue de l'aéroport permet également aux visiteurs de rejoindre facilement les autoroutes et routes principales, ce qui permet des transitions en douceur entre l'aéroport et les destinations prévues.


Le code de la route à Melbourne


Le code de la route de Melbourne correspond à celui du reste de l'Australie. Les Australiens conduisent sur le côté gauche de la route et les limitations de vitesse varient en fonction du type de route et de la zone. Les zones résidentielles ont généralement des limitations de vitesse plus basses, tandis que les routes principales et les autoroutes ont des limitations plus élevées.

Le taux d'alcoolémie légal pour les conducteurs titulaires d'un permis de conduire dans l'État de Victoria est de 0,05% (comme dans le reste du pays), et vous n'avez pas le droit d'utiliser votre téléphone pendant que vous conduisez. Sans oublier qu'il faut s'assurer de rester à gauche avant de dépasser sur toutes les routes à plusieurs voies où la vitesse est limitée à plus de 80 km/h.

Virages en crochet :

En explorant la ville de Melbourne, le concept de virage en crochet peut sembler un peu bizarre. Il s'agit essentiellement d'un virage à droite à une intersection. Mais au lieu d'utiliser la voie de droite pour tourner, lorsque vous voyez un panneau de crochet, vous restez sur la voie de gauche et signalez votre intention de tourner à droite.


Les heures de pointe, les routes les plus fréquentées et les routes à péage de Melbourne


Curieux de connaître les routes les plus fréquentées de Melbourne et les heures de pointe à éviter ? La ville de Melbourne connaît un trafic important aux heures de pointe, soit tôt le matin entre 7h30 et 9h00, en fin d'après-midi entre 16h30 et 18h30.

Parmi les routes à fort trafic, on peut citer Hoddle Street, Monash Freeway (M1), Eastern Freeway (M3), CityLink, West Gate Freeway et Kings Way. Envisagez d'utiliser les transports en commun ou de ne pas vous déplacer lors des heures de pointe lorsque vous explorez le quartier des affaires de Melbourne.

Les routes à péage de Melbourne et de l'État de Victoria constituent un moyen pratique de se déplacer rapidement d'une destination à l'autre. Parmi les principales routes à péage, citons CityLink, EastLink et Peninsula Link.

Frequently asked questions and things to know about car hire Melbourne

Getting around Melbourne - do I need to hire a car for a holiday in Melbourne? 

Curious about the best way to get around Melbourne? Melbourne is a big city, so if you want to explore everything it has to offer easily and efficiently, your best bet is to book a car on Turo. This also gives you more options if you’re keen to get outside the city and journey through the rest of Victoria.

Melbourne car hire types

Explore an extensive array of car types to experience Melbourne, ready to match every need and budget on Turo. Whether you're planning a family road trip or simply need a reliable ride for urban exploration, you'll discover options ranging from spacious full-size SUVs to nimble electric vehicles and compact cars. If you're tackling errands, shopping, or a move, consider renting a truck or a people mover to accommodate your requirements with ease.

Explore an extensive array of car types to experience Melbourne, ready to match every need and budget on Turo. Whether you're planning a family road trip or simply need a reliable ride for urban exploration, you'll discover options ranging from spacious full-size SUVs to nimble electric vehicles and compact cars. If you're tackling errands, shopping, or a move, consider renting a truck or a people mover to accommodate your requirements with ease.

Melbourne car hire types

Explore an extensive array of car types to experience Melbourne, ready to match every need and budget on Turo. Whether you're planning a family road trip or simply need a reliable ride for urban exploration, you'll discover options ranging from spacious full-size SUVs to nimble electric vehicles and compact cars. If you're tackling errands, shopping, or a move, consider renting a truck or a people mover to accommodate your requirements with ease.

Explore an extensive array of car types to experience Melbourne, ready to match every need and budget on Turo. Whether you're planning a family road trip or simply need a reliable ride for urban exploration, you'll discover options ranging from spacious full-size SUVs to nimble electric vehicles and compact cars. If you're tackling errands, shopping, or a move, consider renting a truck or a people mover to accommodate your requirements with ease.

Explore an extensive array of car types to experience Melbourne, ready to match every need and budget on Turo. Whether you're planning a family road trip or simply need a reliable ride for urban exploration, you'll discover options ranging from spacious full-size SUVs to nimble electric vehicles and compact cars. If you're tackling errands, shopping, or a move, consider renting a truck or a people mover to accommodate your requirements with ease.

Car hire pickup locations throughout Melbourne

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

Car hire pickup locations throughout Melbourne

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

When it comes to car hire in Melbourne, Turo hosts have cars available throughout the city, whether you are at the Melbourne airport, in Melbourne City, or further afield in a surrounding suburb.

Do I need my own insurance?

No, you don’t need personal insurance coverage to book a car on Turo.

What protection plan options are available on Turo in Melbourne?

When booking a car in Australia, you’ll also choose between the Premier (if available), Standard, and Minimum protection plans. Each plan includes varying limits on financial responsibility for damage to a host’s vehicle. All trips include up to $20,000,000 (per event) in legal liability protection. Legal liability protection protects against damage to other people’s property and death or bodily injury (where the legal liability is not covered or capable of being covered by any statutory or compulsory scheme) as a result of an accident involving the vehicle. All protection is provided by Turo Travels Mutual.*

How do I get discounts on hire cars in Melbourne?

On your Account page, make sure you’ve checked the box to receive email notifications, and enable push notifications from the Turo app in your phone settings — we’ll send you occasional promotions, discounts, and deals on car rental alternatives in Melbourne!

Additionally, frequent travellers on Turo can get rewarded with a loyalty bonus — earn a promo code for one bonus day when you take trips totalling 10 days in a 90-day period!**

Are there discounts on weekly or monthly trips?

Yes, many Turo hosts offer discounted prices when you book trips lasting 3+, 7+, or 30+ days, so you can get the best deals and lowest rates possible by booking longer trips.

See more about promotions & discounts

How can I drive unlimited kilometres during my trip in Melbourne?

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

How can I drive unlimited kilometres during my trip in Melbourne?

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

Some hosts offer unlimited distance for a trip; others set a daily distance limit. On the vehicle pages, you’ll see the total miles or kilometres you’re allowed to drive under the heading “Distance included.” You can find cars offering unlimited mileage with every trip by using the “Unlimited distance” filter.

What is the cancellation policy for guests on Turo?

You can cancel and get a full refund up to 24 hours before your trip starts, unless you opt to receive a non-refundable trip discount when you book. If you book a trip with less than 24 hours’ notice, you have one hour after booking to cancel free of charge. If you cancel after the free cancellation period ends, you will be charged a cancellation fee.

In the rare event a host cancels, you’ll be notified immediately so you can book another car, or we’ll help you find one. Your refund can be temporarily held to expedite rebooking, or the funds can be returned to your bank account — your choice.

What are the cleaning and safety policies on Turo?

Under the enhanced cleaning policy, hosts are required to clean and disinfect their vehicles thoroughly before every trip, so you can feel safe and comfortable behind the wheel. Turo hosts have access to training materials on enhanced safety measures and cleaning practices to help prevent the spread of COVID-19 or other viruses.

Is Turo a rental car company?

No. Unlike rental car companies, Turo is a peer-to-peer car sharing marketplace where you can book directly from trusted local car owners in the US, UK, Canada, and Australia. Turo does not own any vehicles — Turo hosts share their own personal cars and set their own prices, discounts, vehicle availability, and delivery options.

Is there a fee to add additional drivers to my trip?

There is no fee or additional charge for adding a driver to your trip on Turo. Only the guest who booked the trip can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add any additional drivers before your trip starts, though guests in the US, Canada, and Australia can request to add a driver while a trip is in progress.

There is no fee or additional charge for adding a driver to your trip on Turo. Only the guest who booked the trip can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add any additional drivers before your trip starts, though guests in the US, Canada, and Australia can request to add a driver while a trip is in progress.

Is there a fee to add additional drivers to my trip?

There is no fee or additional charge for adding a driver to your trip on Turo. Only the guest who booked the trip can request to add drivers; Turo hosts cannot do it for you. We encourage you to request to add any additional drivers before your trip starts, though guests in the US, Canada, and Australia can request to add a driver while a trip is in progress.

How much does it cost to hire a car in Melbourne?

The cost of getting a car hire in Melbourne (whether it is from the CBD, the airport or a custom location) can vary depending on your travel duration (for example, one week or one month), the type of car you choose, and more. On Turo, you have the option of getting a cheap car hire with a standard car, a luxury car, and anywhere in between.

Can you hire a car on your Ps in Melbourne?

On Turo, you can't hire a car on your Ps - to hire a car in Melbourne, you must have a valid full license - no provisional or conditional licenses are accepted.

Do I need to be a certain age to hire a car in Melbourne?

The minimum age to hire a car in Melbourne on Turo is 21 years of age, with all drivers under 25 years old being subjected to an extra cost of $15/day (a.k.a the Young Driver Surcharge). Plus, if you're looking to hire certain vehicle classes, you must be 25 or older to book a Deluxe Class vehicle, and 30 or older to book a Super Deluxe Class vehicle.

* The guest protection plans offer discretionary protection (protection) issued by Turo Travels Mutual Limited (the Mutual). The plans are offered and distributed on behalf of the Mutual by Turo Australia Pty Ltd and Turo Inc., who are both authorised representatives of Picnic Licensing Pty Ltd (AFSL No 532540). Discretionary risk protection is not insurance. Relevantly, the Board of the Mutual has absolute discretion to accept or reject a member’s claim.

Review the Guest Product Disclosure Statement for more information.

The Board’s discretion will be exercised fairly and consistently, and with all due consideration to the merits and circumstances of each claim and the terms and conditions set out in the Guest PDS.