The vehicle appeared to be in need of significant maintenance and servicing. Upon receiving the car, I noted that the engine oil level was low, the washer fluid reservoir was empty, and the brakes appeared to be heavily worn and in need of replacement. The brakes also produced loud squealing noises during virtually every braking event, which further suggested that they required attention. The driver’s ventilated seat was also inoperative.

The vehicle was not presented in a clean condition. The exterior was dirty, and the interior had not been properly cleaned between rentals. There were prior renter receipts, pack of chewing gum, and other debris left inside the center console area.

Additionally, the driver’s side rear door does not open. When I raised the issue, the host stated that it was due to the child safety lock. However, this was not the case. Reviews from over a year ago mention the same issue, suggesting it is a longstanding mechanical problem rather than a lock setting. The door appears to be jammed and may require repair of the latch or locking mechanism. There was also visible rust present on the rear hatch.

The vehicle was returned on time in accordance with the reservation. However, the host was not present at the scheduled drop-off and subsequently sought reimbursement for parking charges. Given that the vehicle was returned as agreed and the host was unavailable to receive it, I did not find this request to be reasonable.

Overall, the vehicle did not meet the standard of condition, cleanliness, or maintenance that I expect from a Turo rental. I would not recommend renting this vehicle until the outstanding maintenance, repair, and cleanliness issues have been properly addressed.

All Good

It was awesome 👏🏽

Really Enjoyed the vehicle, pick up and drop off was smooth. looking forward to rent again.

Great experience, vehicle drove well with no problems! Pick up/drop off was smooth and Usman/Charles were great hosts!