Primary driver to be present for pick up only, please bring license with you.
Any secondary drivers need to be added on for insurance coverage, this is a no-fee add on but is compulsory if anyone other than the primary driver will be driving the vehicle.
The car will almost always be handed over to you with a full tank of gas. It is expected that the renter return the car with a full tank of gas as well. 91 OCTANE ONLY! The car will always be delivered clean, straight from the car wash. Expected to be returned in the same condition.
This car is monitored in real time for Excessive Speeding, Hard Acceleration/Braking and driving outside the area of allotted mileage. You will be issued a warning by text message. If we notice continuous harsh driving, we will report it to Turo and seek compensation.
The vehicle is also equipped with a Dash Cam which should not be unplugged by the renter. The Dashcam always points towards the front of the vehicle for insurance purposes and does not record audio to avoid privacy violations.
If the vehicle is used in the 407/412/418 or any other toll road, the bill will be sent to you on the 21st of the month and reimbursement will be requested through Turo. Please inform us if you feel you have accidentally or knowingly used any toll road. If we are not informed, we will automatically add a $10 convenience fee.
If a parking ticket is issued while the vehicle is in your possession, please inform us, we will request reimbursement through Turo. If we receive a letter in the mail, we will automatically add a $30 convenience fee on top of the fine.
If you are pulled over while the vehicle is in your possession, you need to inform us of the details of the traffic stop. Failure to do so will result with the case being referred to Turo and consequent action being taken at their discretion.
We have a $20/hour charge for a late return. We do this because our cars are often rented out back to back and a late return by one person can affect several others!
No Smoking in car at all, $250 cleaning fee will be charged.
Evidence of use/transportation of Marijuana or any other drugs in the vehicle will levy a $500 charge through Turo and consequent action at their discretion.
The vehicle is strictly not to be used for any ride sharing or food delivery services like Uber/Eats/Lyft/Foodora/Skip etc.
There is a Tissue box and car charger provided for your convenience, please do not take these out of the car. Loss of the car charger carries a fee of $10.
You will be given 1 full set of working keys for the car. For loss of keys, renting party will incur all costs associated with lock set replacement and new keys from the dealership.
The car has all-weather floor mats, so you wouldn't need to worry too much. However, we request that you dust them before return.
If you need to move your pets for short distances, please add pet-fee in trip extras and we will make arrangements.
No US trips please!