Turo
Audi Q7 2018Audi Q7 2018Audi Q7 2018
Ajouter aux favoris

Audi Q7

2018 Technik

•

7 sièges

Essence (Premium)

11.0 L / 100km

Automatique



Votre voyage

Début

Fin





Assurance et protection

Protection fournie par Economical



Conditions d’annulation

Caractéristiques du véhicule

Sécurité

    Traction intégrale

    Caméra de recul

    Surveillance des angles morts

    Système d’assistance au freinage

Connectivité des appareils

    Android Auto

    Apple CarPlay

    Entrée auxiliaire

    Bluetooth

    Chargeur USB

    Port USB

Commodité

    GPS

    Accès sans clé

Autres caractéristiques

    Sièges chauffants

    Toit ouvrant

Apple CarPlay est une marque déposée d’Apple Inc. Android est une marque commerciale de Google LLC.

Inclus avec votre voyage

Commodité

Oubliez le comptoir de location

Utilisez l’app pour obtenir des instructions sur la prise en charge et le retour

Ajoutez des conducteurs en tout temps après la réservation

Fenêtre de prise en charge de 2 heures

Pas besoin de modifier votre voyage, sauf si vous avez plus de 2 heures de retard

Tranquillité d’esprit

Il n’est pas nécessaire de laver le véhicule, mais gardez-le propre

Assistance routière gratuite 24 heures sur 24, 7 jours sur 7

Accès en tout temps au Service à la clientèle


Commentaires

4,64

25 évaluations

There were some issues with the car, but the owner responded quickly and resolved them on the fly. I'm glad he responded to messages quickly. The car was good but needed maintenance.

Vladyslav •

The vehicle became undrivable after a flat tire. I have photographs that appear to show substantial pre-existing tire wear, which should be reviewed before holding me responsible for the associated charges.

I reported the breakdown and paid the roadside assistance fee. I accept that fee and am not disputing it. My concern is how the situation was handled afterward.

I left the vehicle at approximately 6:30–7:00 p.m. and waited until around 11:00 p.m. for a towing driver to be assigned. When the driver reached the drop-off location, the host did not answer and Turo was unresponsive. The driver repeatedly contacted me for instructions about where to leave the vehicle, leaving me to manage the coordination without adequate support.

I was initially told Turo would cover a replacement vehicle, but that commitment was later withdrawn. By midnight, my children and family were still stranded at a restaurant while I continued trying to resolve the situation. A replacement was eventually booked with a pickup time of 2:30 a.m. What should have been a straightforward breakdown response disrupted our entire evening.

I also explained that I could not refill the original vehicle because it was undrivable. Instead of providing clear instructions, the agent said they did not know the procedure. I was subsequently charged an additional $140 despite having raised this issue at the time.

To resolve this complaint, I expect Turo to review and reverse the $140 charge, including any fuel-related amount. I also request a full refund of the affected trip because the vehicle became unusable, the replacement process was significantly delayed, and the incident caused substantial disruption to my family and loss of use of the vehicle.

Apaar •

The car was big, clean and nice. Ahmed was helpful and nice too. Prices were also reasonable according to car models. Had great fun. Definitely, will book again

Srishti •

The host was very good - car was nice - engine oil was on red hence 4 stars

Mohammed javed •

The car was very clean and was a pleasure to drive. I would highly recommend this vehicle

Frank •

Commentaires

4,64

25 évaluations

There were some issues with the car, but the owner responded quickly and resolved them on the fly. I'm glad he responded to messages quickly. The car was good but needed maintenance.

Vladyslav •

The vehicle became undrivable after a flat tire. I have photographs that appear to show substantial pre-existing tire wear, which should be reviewed before holding me responsible for the associated charges.

I reported the breakdown and paid the roadside assistance fee. I accept that fee and am not disputing it. My concern is how the situation was handled afterward.

I left the vehicle at approximately 6:30–7:00 p.m. and waited until around 11:00 p.m. for a towing driver to be assigned. When the driver reached the drop-off location, the host did not answer and Turo was unresponsive. The driver repeatedly contacted me for instructions about where to leave the vehicle, leaving me to manage the coordination without adequate support.

I was initially told Turo would cover a replacement vehicle, but that commitment was later withdrawn. By midnight, my children and family were still stranded at a restaurant while I continued trying to resolve the situation. A replacement was eventually booked with a pickup time of 2:30 a.m. What should have been a straightforward breakdown response disrupted our entire evening.

I also explained that I could not refill the original vehicle because it was undrivable. Instead of providing clear instructions, the agent said they did not know the procedure. I was subsequently charged an additional $140 despite having raised this issue at the time.

To resolve this complaint, I expect Turo to review and reverse the $140 charge, including any fuel-related amount. I also request a full refund of the affected trip because the vehicle became unusable, the replacement process was significantly delayed, and the incident caused substantial disruption to my family and loss of use of the vehicle.

Apaar •

The car was big, clean and nice. Ahmed was helpful and nice too. Prices were also reasonable according to car models. Had great fun. Definitely, will book again

Srishti •

The host was very good - car was nice - engine oil was on red hence 4 stars

Mohammed javed •

The car was very clean and was a pleasure to drive. I would highly recommend this vehicle

Frank •


Votre hôte : Ahmed
2 871 voyages•Hôte depuis 6 ans

Règles de conduite

Interdiction de fumer

L’usage du tabac dans un véhicule Turo est passible d’une amende de 150$

Gardez la voiture propre

Des frais de 150$ pourraient être appliqués si le véhicule est retourné excessivement sale

Faites le plein

Des frais supplémentaires peuvent s’appliquer si le plein n’est pas fait correctement

Pas de conduite hors route


Le véhicule peut être équipé d’un dispositif qui collecte des données relatives à la conduite et à la localisation. Ces données peuvent être partagées avec des tiers à des fins de protection ou de récupération du véhicule.

Parcourez plus de Audi

Envie de comparer les offres? Découvrez d’autres Audi disponibles à proximité pour ces dates

Audi