Turo
Mercedes-Benz CLA-Class 2017Mercedes-Benz CLA-Class 2017Mercedes-Benz CLA-Class 2017
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Mercedes-Benz CLA-Class

2017 CLA 250

5 sièges

Essence (Premium)

7.5 L / 100km

Transmission automatique



Votre voyage

Début

Fin





Assurance et protection

Protection fournie par Economical



Conditions d’annulation

Caractéristiques du véhicule

Sécurité

    Traction intégrale

    Caméra de recul

    Système d’assistance au freinage

Connectivité des appareils

    Bluetooth

Autres caractéristiques

    Sièges chauffants


Inclus dans le prix

Commodité

Oubliez le comptoir de location

Utilisez l’app pour obtenir des instructions sur la prise en charge et le retour

Ajoutez gratuitement des conducteurs supplémentaires

Délai supplémentaire de 30 minutes pour le retour du véhicule

Pas besoin de prolonger votre voyage sauf si vous avez plus de 30 minutes de retard

Tranquillité d’esprit

Il n’est pas nécessaire de laver le véhicule, mais gardez-le propre

Assistance routière gratuite 24 heures sur 24, 7 jours sur 7

Accès en tout temps au Service à la clientèle


Commentaires

4,9

58 évaluations

Amazing car, clean with great smooth drive. The host provided excellent service and will definitely book again.

Hamza •

I honestly can’t give this host 5 stars.

The tire was clearly not checked before the car was handed over to me. Within the first 10 minutes of driving, the tire pressure warning came on. This completely ruined our plans because it was my daughter’s birthday weekend getaway. I had to pull over and wait for them to come. They took almost an hour to arrive, so we started our trip much later than planned.

What frustrated me even more was how the situation was handled. I told Yifan that the car should have been properly checked before giving it to me. I asked when the car was last inspected, and he said it was checked the previous day. Yet he still insinuated that something must have happened during the first 10 minutes after I picked it up. That made no sense to me. The car had been sitting much longer between their inspection and my pickup than it had been in my possession.

When they finally arrived, they checked the car, confirmed one tire has less air than the other 3, and took it away. There was no apology for the inconvenience, no acknowledgment that our day had been disrupted, and they didn’t even offer us a ride. We wouldn’t have taken their offer but it would have been nice. We were just simply left there.

Now they’re telling me they’re giving me a 5-star rating and hoping I’ll give them one too. I’m sorry, but I can’t. Mechanical issues can happen, but not checking the vehicle properly and then handling the situation this way is not something I can overlook.

Anna Bernadette •

Réponse de Yifan

When we checked the vehicle prior to your rental, the tires were still fine and there was no tire pressure warning. When we came to check, 3 tires were at 40 PSI and one tire that was lower was still at 37 PSI, just 3 lower than the others. it was still safe to drive on, perhaps the previous guest drove over a nail that caused a slow leak. However, we still picked up the vehicle from your address as a precaution, so that you can book another vehicle asap, as you requested.

Host was great. Car too.

Eugenio •

Car was great host was helpful like always

Davien •

The best

Ikenna Vincent •

Commentaires

4,9

58 évaluations

Amazing car, clean with great smooth drive. The host provided excellent service and will definitely book again.

Hamza •

I honestly can’t give this host 5 stars.

The tire was clearly not checked before the car was handed over to me. Within the first 10 minutes of driving, the tire pressure warning came on. This completely ruined our plans because it was my daughter’s birthday weekend getaway. I had to pull over and wait for them to come. They took almost an hour to arrive, so we started our trip much later than planned.

What frustrated me even more was how the situation was handled. I told Yifan that the car should have been properly checked before giving it to me. I asked when the car was last inspected, and he said it was checked the previous day. Yet he still insinuated that something must have happened during the first 10 minutes after I picked it up. That made no sense to me. The car had been sitting much longer between their inspection and my pickup than it had been in my possession.

When they finally arrived, they checked the car, confirmed one tire has less air than the other 3, and took it away. There was no apology for the inconvenience, no acknowledgment that our day had been disrupted, and they didn’t even offer us a ride. We wouldn’t have taken their offer but it would have been nice. We were just simply left there.

Now they’re telling me they’re giving me a 5-star rating and hoping I’ll give them one too. I’m sorry, but I can’t. Mechanical issues can happen, but not checking the vehicle properly and then handling the situation this way is not something I can overlook.

Anna Bernadette •

Réponse de Yifan

When we checked the vehicle prior to your rental, the tires were still fine and there was no tire pressure warning. When we came to check, 3 tires were at 40 PSI and one tire that was lower was still at 37 PSI, just 3 lower than the others. it was still safe to drive on, perhaps the previous guest drove over a nail that caused a slow leak. However, we still picked up the vehicle from your address as a precaution, so that you can book another vehicle asap, as you requested.

Host was great. Car too.

Eugenio •

Car was great host was helpful like always

Davien •

The best

Ikenna Vincent •


Votre hôte : Yifan
16 241 voyagesHôte depuis 9 ans

Règles de conduite

Interdiction de fumer

L’usage du tabac dans un véhicule Turo est passible d’une amende de 150$

Gardez la voiture propre

Des frais de 150$ pourraient être appliqués si le véhicule est retourné excessivement sale

Faites le plein

Des frais supplémentaires peuvent s’appliquer si le plein n’est pas fait correctement

Pas de conduite hors route


Le véhicule peut être équipé d’un dispositif qui collecte des données relatives à la conduite et à la localisation. Ces données peuvent être partagées avec des tiers à des fins de protection ou de récupération du véhicule.

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