Ajouter aux favoris
6 sièges
Essence
9.5 L / 100km
Automatique
Début
Fin
Protection fournie par Economical
Système d’assistance au freinage
Entrée auxiliaire
Bluetooth
Sièges chauffants
Commodité
Oubliez le comptoir de location
Utilisez l’app pour obtenir des instructions sur la prise en charge et le retour
Ajoutez gratuitement des conducteurs supplémentaires
Délai supplémentaire de 30 minutes pour le retour du véhicule
Pas besoin de prolonger votre voyage sauf si vous avez plus de 30 minutes de retard
Tranquillité d’esprit
Il n’est pas nécessaire de laver le véhicule, mais gardez-le propre
Assistance routière gratuite 24 heures sur 24, 7 jours sur 7
Accès en tout temps au Service à la clientèle
3,67
3 évaluations
Poor Communication and Unreliable Car!
My experience with this rental was very disappointing due to both poor communication and the condition of the vehicle.
I sent the host a simple request approximately four hours before my booking start time of 12:00 PM, but my message was never answered. The pickup instructions were also unclear. The listing only mentioned that the vehicle would be parked in the Economy Lot, but it did not explain where the Economy Lot was located. As a result, I had to ask airport staff for directions.
By 11:30 AM, we were still waiting for confirmation of the vehicle’s exact location and had received no communication from the host. We decided to go to the Economy Lot and waited there for about 15 minutes. At 11:52 AM, I finally called the host to find out where the car was. Only then was I informed that the vehicle would actually be parked in Short-Term Parking (P1 A1). When I asked why we had not been informed earlier, there was no apology or acknowledgment of the inconvenience. The exact parking location was not provided until 11:59 AM—just one minute before the reservation began. Seriously? Why dropped it off minutes before the start time of the rent?
Unfortunately, the vehicle itself was also in poor condition. It had numerous scratches and dents, damage on the windows, and the Bluetooth system was not functioning. Most concerning was a loud noise coming from the brakes whenever they were applied, and the driver sun visor was missing, which raised safety concerns for me during the trip.
I messaged the host about these issues, but once again my messages were ignored.
Overall, this was a very frustrating experience. The lack of communication, last-minute pickup details, and condition of the vehicle made this one of the worst rental experiences I have had. I would not rent from this host again.
Ramil Delemos •
3,67
3 évaluations
Poor Communication and Unreliable Car!
My experience with this rental was very disappointing due to both poor communication and the condition of the vehicle.
I sent the host a simple request approximately four hours before my booking start time of 12:00 PM, but my message was never answered. The pickup instructions were also unclear. The listing only mentioned that the vehicle would be parked in the Economy Lot, but it did not explain where the Economy Lot was located. As a result, I had to ask airport staff for directions.
By 11:30 AM, we were still waiting for confirmation of the vehicle’s exact location and had received no communication from the host. We decided to go to the Economy Lot and waited there for about 15 minutes. At 11:52 AM, I finally called the host to find out where the car was. Only then was I informed that the vehicle would actually be parked in Short-Term Parking (P1 A1). When I asked why we had not been informed earlier, there was no apology or acknowledgment of the inconvenience. The exact parking location was not provided until 11:59 AM—just one minute before the reservation began. Seriously? Why dropped it off minutes before the start time of the rent?
Unfortunately, the vehicle itself was also in poor condition. It had numerous scratches and dents, damage on the windows, and the Bluetooth system was not functioning. Most concerning was a loud noise coming from the brakes whenever they were applied, and the driver sun visor was missing, which raised safety concerns for me during the trip.
I messaged the host about these issues, but once again my messages were ignored.
Overall, this was a very frustrating experience. The lack of communication, last-minute pickup details, and condition of the vehicle made this one of the worst rental experiences I have had. I would not rent from this host again.
Ramil Delemos •
Interdiction de fumer
L’usage du tabac dans un véhicule Turo est passible d’une amende de 150$
Gardez la voiture propre
Des frais de 150$ pourraient être appliqués si le véhicule est retourné excessivement sale
Faites le plein
Des frais supplémentaires peuvent s’appliquer si le plein n’est pas fait correctement
Pas de conduite hors route
Le véhicule peut être équipé d’un dispositif qui collecte des données relatives à la conduite et à la localisation. Ces données peuvent être partagées avec des tiers à des fins de protection ou de récupération du véhicule.
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