Turo
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Kia Carnival

2024 LX+

8 sièges

Essence

10.6 L / 100km

Transmission automatique



Votre voyage

Début

Fin





Assurance et protection

Protection fournie par Economical



Conditions d’annulation

Classe Luxe

La location de cette voiture exclusive requiert des vérifications de sécurité supplémentaires pour les invités âgés de moins de 30 ans.


Caractéristiques du véhicule

Sécurité

    Caméra de recul

    Système d’assistance au freinage

    Avertisseur de franchissement de ligne

    Système de suivi de voie

    Pneus d’hiver

Connectivité des appareils

    Android Auto

    Apple CarPlay

    Entrée auxiliaire

    Bluetooth

    Chargeur USB

    Port USB

Commodité

    Accès sans clé

Autres caractéristiques

    Âge minimal requis : 25 ans

    Sièges chauffants

    Animaux acceptés

    Toit ouvrant

Apple CarPlay est une marque déposée d’Apple Inc. Android est une marque commerciale de Google LLC.

Inclus dans le prix

Commodité

Oubliez le comptoir de location

Utilisez l’app pour obtenir des instructions sur la prise en charge et le retour

Ajoutez gratuitement des conducteurs supplémentaires

Délai supplémentaire de 30 minutes pour le retour du véhicule

Pas besoin de prolonger votre voyage sauf si vous avez plus de 30 minutes de retard

Tranquillité d’esprit

Il n’est pas nécessaire de laver le véhicule, mais gardez-le propre

Assistance routière gratuite 24 heures sur 24, 7 jours sur 7

Accès en tout temps au Service à la clientèle


Commentaires

4,43

7 évaluations

The car was clean and nice, our family enjoyed the trip, and the host was cool

Lyes •

If there were an option to give a negative-star rating, I would choose it for this experience. I am sharing this to advise future renters to be extremely vigilant when dealing with this host. A long story but worth to read !

This was an entirely contactless rental with zero in-person interaction. When I picked up the vehicle at Charlottetown airport public parking lot, it was visibly dirty and covered in a layer of dust, which made it very difficult to spot any minor pre-existing blemishes.

I returned the car to the same public parking lot, locked the keys in the lockbox as instructed, and instantly messaged the host. Here again, no in-person interaction. Yet, 20 hours after my return, the host submitted a refueling claim and a damage claim alleging scratches and a collision, stating that the vehicle was inspected the following day. (Surprisingly, super fast action for arranging inspection, seems like knowing something in advance?!)

During my rental, the vehicle was driven normally with no accidents or impacts. Regarding the fuel, the vehicle was fully refueled prior to return, supported by a valid gas receipt. The host’s own dashboard photo showed the fuel gauge needle pointing to "Full." Despite this, the host adjusted the requested baseline fuel charge (excluding Turo administrative fees) from $50 down to $35 within a two-hour window. But still, a $35 fuel charge equates to approximately 1/3 of a full tank of gas, which directly contradicts the "Full" reading shown on the dashboard in the host's own submitted photo, not even mention the original $50 claims.

At the end, Turo officially rejected the host's requests, dismissing the refueling charge and determining the alleged vehicle damage to be normal wear and tear.

Anyway, If you rent this car, I highly recommend taking extremely detailed photos of every single inch of the vehicle at both pick-up and drop-off to protect yourself from post-trip claims. I will never be renting from this host again.

Christine •

Réponse de Yi

Hi Christine, Turo has made the fair decision to reimburse $45 as refueling fee and to reject the scratching claim. thats very clear and fair. I think that should be no problem!

Commentaires

4,43

7 évaluations

The car was clean and nice, our family enjoyed the trip, and the host was cool

Lyes •

If there were an option to give a negative-star rating, I would choose it for this experience. I am sharing this to advise future renters to be extremely vigilant when dealing with this host. A long story but worth to read !

This was an entirely contactless rental with zero in-person interaction. When I picked up the vehicle at Charlottetown airport public parking lot, it was visibly dirty and covered in a layer of dust, which made it very difficult to spot any minor pre-existing blemishes.

I returned the car to the same public parking lot, locked the keys in the lockbox as instructed, and instantly messaged the host. Here again, no in-person interaction. Yet, 20 hours after my return, the host submitted a refueling claim and a damage claim alleging scratches and a collision, stating that the vehicle was inspected the following day. (Surprisingly, super fast action for arranging inspection, seems like knowing something in advance?!)

During my rental, the vehicle was driven normally with no accidents or impacts. Regarding the fuel, the vehicle was fully refueled prior to return, supported by a valid gas receipt. The host’s own dashboard photo showed the fuel gauge needle pointing to "Full." Despite this, the host adjusted the requested baseline fuel charge (excluding Turo administrative fees) from $50 down to $35 within a two-hour window. But still, a $35 fuel charge equates to approximately 1/3 of a full tank of gas, which directly contradicts the "Full" reading shown on the dashboard in the host's own submitted photo, not even mention the original $50 claims.

At the end, Turo officially rejected the host's requests, dismissing the refueling charge and determining the alleged vehicle damage to be normal wear and tear.

Anyway, If you rent this car, I highly recommend taking extremely detailed photos of every single inch of the vehicle at both pick-up and drop-off to protect yourself from post-trip claims. I will never be renting from this host again.

Christine •

Réponse de Yi

Hi Christine, Turo has made the fair decision to reimburse $45 as refueling fee and to reject the scratching claim. thats very clear and fair. I think that should be no problem!


Votre hôte : Yi
9 voyagesHôte depuis moins d’un an

Règles de conduite

Interdiction de fumer

L’usage du tabac dans un véhicule Turo est passible d’une amende de 150$

Gardez la voiture propre

Des frais de 150$ pourraient être appliqués si le véhicule est retourné excessivement sale

Faites le plein

Des frais supplémentaires peuvent s’appliquer si le plein n’est pas fait correctement

Pas de conduite hors route


Le véhicule peut être équipé d’un dispositif qui collecte des données relatives à la conduite et à la localisation. Ces données peuvent être partagées avec des tiers à des fins de protection ou de récupération du véhicule.

Prise en charge à l’endroit où se trouve la voiture

Stratford, PE C1B 0H9

Lieux de prise en charge

Aéroport de Charlottetown

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