Turo
Dodge Grand Caravan 2016Dodge Grand Caravan 2016Dodge Grand Caravan 2016
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Dodge Grand Caravan

2016 Canada Value Package

•

7 sièges

Essence (ordinaire)

11.6 L / 100km

Automatique



Votre voyage

Début

Fin





Assurance et protection

Protection fournie par Economical



Conditions d’annulation

Caractéristiques du véhicule

Sécurité

    Système d’assistance au freinage

Connectivité des appareils

    Chargeur USB

    Port USB

Autres caractéristiques

    remote start

    phone mount

    inverter

    wireless Android Auto

    wireless apple carplay


Inclus avec votre voyage

Commodité

Oubliez le comptoir de location

Utilisez l’app pour obtenir des instructions sur la prise en charge et le retour

Ajoutez des conducteurs en tout temps après la réservation

Fenêtre de prise en charge de 2 heures

Pas besoin de modifier votre voyage, sauf si vous avez plus de 2 heures de retard

Tranquillité d’esprit

Il n’est pas nécessaire de laver le véhicule, mais gardez-le propre

Assistance routière gratuite 24 heures sur 24, 7 jours sur 7

Accès en tout temps au Service à la clientèle


Extras (5)

Ajoutez des Extras à votre voyage à la finalisation de la transaction.

Support à téléphone

Offering free phone mount so you dont get tickets holding phone in hand

Sans frais1 disponible(s)

Distance illimitée

Unlimited mileage for whole trip

300$/voyage

Distance illimitée

Unlimited milage for a day

65$/jour

Frais pour animaux domestiques

Pets are welcome on Board

10$/voyage

Plein d’essence prépayé

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

100$/voyage


Commentaires

4,84

110 évaluations

A Terrifying Experience and Absolutely Unacceptable Customer Service
This was, without a doubt, the worst travel experience I have ever had. After only 30–40 minutes of driving, we heard an unusual noise coming from the rear of the vehicle and immediately pulled over to investigate. We discovered that a metal or mechanical component had jammed the rear left wheel, causing brake fluid to leak. This was an extremely dangerous mechanical failure that could have resulted in a serious accident and put all seven of our lives at risk.
We immediately contacted Turo’s customer support team and the vehicle’s host, expecting prompt assistance and a safe solution. Unfortunately, neither provided a satisfactory resolution or a way for us to continue our journey.
After waiting for more than FIVE HOURS, a tow truck finally arrived to take the vehicle away. Even worse, nobody from Turo or the host made any arrangements to assist us. All seven passengers were simply left stranded on the side of the highway, with no adequate support or solution.
This level of customer service is completely unacceptable. Turo failed to provide the assistance we desperately needed during a potentially dangerous situation. Equally concerning is the poor mechanical condition of the vehicle the host made available for rent. Customers should never have to fear for their safety when renting a vehicle.
We could have suffered a serious accident because of this mechanical failure. Instead of enjoying our trip, we spent hours stranded on the highway, dealing with stress, uncertainty, and a complete lack of support.
I strongly urge Turo to take responsibility for this incident, investigate the vehicle’s condition, and address the way this situation was handled. No customer should ever have to go through this experience.
Based on what happened, I cannot recommend this host or Turo. The vehicle's condition and the lack of customer support were both completely unacceptable.

Javier •

Réponse de Rajalam

car was given in mint condition as previous guest didnt have any complaints not sure how the guest treated the car and it was mechanical failure even after that guest is lying about not providing any help i was all the time on phone with turo and we did arrange the second vehicle and sent tow services to get the vehicle.
to all turo host dont rent your car to this person he is a shaddy guy

Notre voyage s’est très bien passé !
Véhicule super confortable et facile à conduire.

Melissa •

Friendly personality

Mohammad Asif Mostafa •

Ok

Lucie •

The host canceled this trip 13 hours before it started. This message was automatically posted by Turo.

Turo •

Commentaires

4,84

110 évaluations

A Terrifying Experience and Absolutely Unacceptable Customer Service
This was, without a doubt, the worst travel experience I have ever had. After only 30–40 minutes of driving, we heard an unusual noise coming from the rear of the vehicle and immediately pulled over to investigate. We discovered that a metal or mechanical component had jammed the rear left wheel, causing brake fluid to leak. This was an extremely dangerous mechanical failure that could have resulted in a serious accident and put all seven of our lives at risk.
We immediately contacted Turo’s customer support team and the vehicle’s host, expecting prompt assistance and a safe solution. Unfortunately, neither provided a satisfactory resolution or a way for us to continue our journey.
After waiting for more than FIVE HOURS, a tow truck finally arrived to take the vehicle away. Even worse, nobody from Turo or the host made any arrangements to assist us. All seven passengers were simply left stranded on the side of the highway, with no adequate support or solution.
This level of customer service is completely unacceptable. Turo failed to provide the assistance we desperately needed during a potentially dangerous situation. Equally concerning is the poor mechanical condition of the vehicle the host made available for rent. Customers should never have to fear for their safety when renting a vehicle.
We could have suffered a serious accident because of this mechanical failure. Instead of enjoying our trip, we spent hours stranded on the highway, dealing with stress, uncertainty, and a complete lack of support.
I strongly urge Turo to take responsibility for this incident, investigate the vehicle’s condition, and address the way this situation was handled. No customer should ever have to go through this experience.
Based on what happened, I cannot recommend this host or Turo. The vehicle's condition and the lack of customer support were both completely unacceptable.

Javier •

Réponse de Rajalam

car was given in mint condition as previous guest didnt have any complaints not sure how the guest treated the car and it was mechanical failure even after that guest is lying about not providing any help i was all the time on phone with turo and we did arrange the second vehicle and sent tow services to get the vehicle.
to all turo host dont rent your car to this person he is a shaddy guy

Notre voyage s’est très bien passé !
Véhicule super confortable et facile à conduire.

Melissa •

Friendly personality

Mohammad Asif Mostafa •

Ok

Lucie •

The host canceled this trip 13 hours before it started. This message was automatically posted by Turo.

Turo •


Votre hôte : Rajalam
172 voyages•Hôte depuis 9 ans

Règles de conduite

Interdiction de fumer

L’usage du tabac dans un véhicule Turo est passible d’une amende de 150$

Gardez la voiture propre

Des frais de 150$ pourraient être appliqués si le véhicule est retourné excessivement sale

Faites le plein

Des frais supplémentaires peuvent s’appliquer si le plein n’est pas fait correctement

Pas de conduite hors route


Le véhicule peut être équipé d’un dispositif qui collecte des données relatives à la conduite et à la localisation. Ces données peuvent être partagées avec des tiers à des fins de protection ou de récupération du véhicule.

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